Uniken Named a Cool Vendor in Identity and Access Management by Gartner
May 16 2018 - 12:02PM
Business Wire
Single Solution for Customer Authentication, Fraud Prevention,
and Mobile Threat Defense that Addresses CX Needs
Uniken, a leader in customer-first omni-channel security, has
been named in the 2018 Gartner “Cool Vendors in Identity and Access
Management” report. This annual Gartner designation highlights
companies that are interesting, new and innovative vendors,
products and services.
According to Gartner1, “Digital business initiatives create a
tension between the need for robust and resilient IAM capabilities
and the desire to provide great user/customer experience. Security
and risk management leaders seeking to resolve this tension should
embrace innovations exemplified by Gartner's Cool Vendors.” The
inability to resolve that tension has left many organizations mired
in the early stages of digital transformation, stuck after they
webified and mobile-enabled some basic client interactions, and
dealing with poor security and customer experience in their call
centers and other channels.
Uniken’s REL-ID platform takes aim at this core tension and
empowers clients to harness the full potential of their digital
transformation initiatives creating a consistent “customer-first”
security experience across the digital channels of web, mobile, and
chat as well as traditional channels such as the call centers.
REL-ID’s unified defense-in-depth approach binds the combination of
user, app, device and service identity to a powerful 1:1 split
cryptographic key, such that all five elements of this multi-factor
authentication would have to be simultaneously compromised
for an attacker to successfully circumvent the security. This
strong authentication also creates a Man-in-the-Middle-proof
encrypted channel that cloaks data, APIs and services from attacks,
and is further bolstered with intelligent endpoint threat detection
to completely lock down the mobile channel in a unique way that can
help any enterprise enhance trust and combat fraud while improving
customer experience.
“A ‘Customer-First’ approach to security is easy to discuss, but
extremely challenging to put into practice,” said Bimal Gandhi, CEO
of Uniken. “Working with our clients to ‘solve for the customer’
forced us to go beyond simply building strong authentication for
mobile and web, and address security for all their customer-facing
channels, especially the call center. The result is over $1.5
trillion protected with zero loss, while also reducing costs. We
believe our recognition as a Gartner Cool Vendor serves to further
validate the innovative approach we have developed that is driving
our growth with customers no longer willing to compromise between
security and customer experience.”
Gartner clients can download the report at
https://www.gartner.com/doc/3874873/cool-vendors-identity-access-management
1 Gartner, “Cool Vendors in Identity and Access Management,” Ant
Allan, Dionisio Zumerle, May 10, 2018
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in our research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
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About Uniken
Uniken makes connecting safe by combining amazing security and
transaction verification with a phenomenal client experience. By
tightly integrating identity based on biometrics, powerful split
key cryptography, and device intelligence with a secure channel and
endpoint threat detection, Uniken’s REL-ID Platform delivers
unified defense-in-depth that eliminates every vector for
credential compromise, is designed to secure digital channels,
takes fraud to zero, and meets global regulatory compliance
needs.
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version on businesswire.com: https://www.businesswire.com/news/home/20180516006083/en/
Media:UnikenJulie SuterVP of Marketing
CommunicationsJulie.suter@uniken.com