SÃO PAULO, February 25, 2013
/PRNewswire/ --
As service providers in Latin
America face increased competition and regulatory pressures,
the need to differentiate based on customer experience becomes
increasingly important. ClickSoftware Technologies Ltd. (NasdaqGS:
CKSW), the leading provider of automated mobile workforce
management and optimization solutions, invites attendees of Field
Service Latin America to learn how to leverage the convergence of
emerging technologies to address conflicting business goals.
Field service organizations can drive impressive operational
results, including improved customer service and lower operational
costs, by combining the explosion in mobility with optimized
scheduling and proactive decision making (artificial
intelligence).
What: Field Service Latin America Innovation Spotlight:
Mobility Revolution
When: Tuesday, February
26
Who: Stephen Timms, Vice
President of Sales, Americas ClickSoftware
Discussion will include:
- Consolidation of contextual information automatically and at
the right time
- Integration with Multiple Devices
- Connectivity & Accessibility
- Multiple data, but Single Sign-on
"The nature of business is changing, and CIOs recognize the need
to shift focus to business strategy and use infrastructure as
building blocks to support that strategy," said Stephen Timms, VP of Sales, Americas,
ClickSoftware. "As forces including mobile, analytics, cloud and
big data come together, industry leaders must harness these dynamic
technologies to drive real-time decision making and operational
excellence."
IDC predicts that IT spending in Latin
America will increase 34% in the next three years. Learn how
ClickSoftware can help your business invest smartly and enable
higher ROI on that spending through innovative mobility and
scheduling solutions tailored to meet the needs of Latin American
businesses.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific, and operations in
Latin America. For more
information, please visit http://www.clicksoftware.com. Follow us
on Twitter.
ClickSoftware Company Contact:
Kristin Amico
kristin.amico@clicksoftware.com
+1-781-272-5903 Ext: 2364
SOURCE ClickSoftware Technologies Ltd