Infobip and Community Join Forces to Transform Fan Engagement for Los Angeles Chargers with Apple Messages for Business
June 27 2024 - 8:35AM
Business Wire
Infobip, the global cloud communications platform, and
Community, the leading messaging and engagement platform that
connects global brands, sports teams, film and TV studios, music
labels, public figures, artists, and more to their audiences at
scale through personalized experiences, today announced a
groundbreaking partnership with the Los Angeles Chargers. This
collaboration harnesses the power of Apple Messages for Business to
create a revolutionary fan engagement experience for the Chargers
and the entire sports industry. The Chargers are one of the first
professional sports franchises to adopt this innovative approach to
connect with their fan base as trailblazers within the industry for
other teams to follow suit.
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Infobip's AI-driven chatbot technology, paired with Community's
platform, enables the Chargers to offer fans quick, easy access to
the information they care most about such as game day updates,
player news, and stadium details through a trusted source. The
launch of the Apple Message for Business channel is the second most
popular channel available on Community, following WhatsApp.
“We are thrilled to partner with Community and the Los Angeles
Chargers to pioneer the future of fan engagement,” said Ethan
Gustav, Group President for North America at Infobip. "This
collaboration highlights the potential of our cloud communications
platform in transforming how brands connect with their audiences
across various industries."
Josh Rosenheck, Co-founder and CEO of Community added, “As
Community expands in the rich messaging ecosystem, we’re thrilled
to collaborate with Apple, a leader in customer experience, and
excited to work with Infobip, enhancing our services. With
innovative partners like the Los Angeles Chargers, we’re redefining
how teams, brands, and businesses connect with their most valued
audiences.”
The impact of this partnership extends beyond enhancing fan
experiences. It demonstrates how businesses can leverage
AI-enhanced communication solutions to foster customer loyalty and
drive growth.
As Infobip and Community continue to expand their partnership,
they remain committed to enabling seamless communication between
brands and their customers across multiple channels. For more
information on the messaging channel, please visit:
Community.com.
About Community
Community is the messaging engagement platform that connects
global brands, sports teams, film and TV studios, music labels,
public figures, artists, and more to their audiences at scale
through personalized experiences. For more information on
Community’s Leaders, product offerings and more, please visit:
Community.com.
About Infobip
Infobip is a global cloud communications platform that enables
businesses to build connected experiences across all stages of the
customer journey. Accessed through a single platform, Infobip’s
omnichannel engagement, identity, user authentication and contact
centre solutions help businesses and partners overcome the
complexity of consumer communications to grow business and increase
loyalty. With over a decade of industry experience, Infobip has
expanded to 75+ offices globally. It offers natively built
technology with the capacity to reach over seven billion mobile
devices and ‘things’ in 6 continents connected to over 9,700+
connections of which 800+ are direct operator connections. Infobip
was established in 2006 and is led by its co-founders, CEO Silvio
Kutić, Roberto Kutić and Izabel Jelenić.
Recent award wins include:
- Infobip named to Fast Company’s Annual List of the World’s Most
Innovative Companies (March 2024)
- Infobip ranked as number one Communications Platform as a
Service (CPaaS) provider, in the inaugural MetriRank CPaaS Report
from Metrigy (Dec 2023)
- Omdia Ranks Infobip as Leader for the second year running in
its CPaaS Universe Report (Nov 2023)
- Infobip named a Leader in the Gartner® Magic Quadrant™ for
Communications Platform as a Service (CPaaS) 2023 (Sept 2023)
- Infobip named a Leader in the IDC MarketScape: Worldwide
Communications Platform-as-a-Service (CPaaS) 2023 Vendor Assessment
(May 2023)
- Infobip named a leader in the Juniper Customer Data Platform
Leaderboard Report (July 2023)
- Infobip named a leader in the CPaaS Leaderboard, Juniper
Research (Feb 2023)
- Infobip named a leader in the CCaaS Leaderboard, Juniper
Research (Dec 2023)
About the Los Angeles Chargers
Now in their 65th season in Southern California, the Chargers
continue to stretch the imagination and put on the most exciting
show in football. But don't let the idyllic West Coast setting and
iconic powder blue uniforms – widely regarded as the NFL's best –
fool you. Behind the dramatic games, unforgettable highlights,
beloved players and groundbreaking performances lies an
uncompromising drive for success; one rooted in toughness,
resilience and good old-fashioned hard work. Established in Los
Angeles in 1960 as a charter member of the American Football
League, the team played in San Diego from 1961 to 2016 and advanced
to five of the first six AFL Championship games, capturing the 1963
title. Joining the National Football League when the two leagues
merged in 1970, the Chargers have since claimed an additional 10
division titles and appeared in Super Bowl XXIX. Owned by the
Spanos family since 1984, the Chargers returned to Los Angeles in
2017, opened their multi-billion-dollar SoFi Stadium home in 2020,
will move into their new quarter-billion-dollar El Segundo training
facility in the heart of Los Angeles' South Bay in 2024 and
continue to redefine what an NFL franchise looks like in the 21st
century. Learn more at www.chargers.com and follow us on Instagram,
Twitter and YouTube.
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