The release of B2CORE Android App 2.1 marks a significant upgrade to the second iteration of the B2CORE application. Packed with advanced features and performance enhancements, the latest version provides users with enhanced control, efficiency, and support.
This update introduces a Currency Exchange Module for seamless currency conversions, Zendesk integration for superior customer support, and various improvements designed to optimise the user experience.
Enhanced Currency Exchange Module
The new Currency Exchange Module simplifies currency conversions directly within the app, catering to fiat-to-crypto, crypto-to-fiat, crypto-to-crypto, and traditional exchange requirements. Businesses can customise the module’s settings, including currency pairs and preferred rate providers, using the B2CORE Back Office, ensuring the flexibility to meet specific needs.
Users benefit from real-time exchange rates accessible through the app interface, empowering them to make informed financial decisions swiftly.
This module facilitates smooth and efficient transaction management, giving businesses and their end-users complete financial control while adapting to changing market dynamics.
Integration with Zendesk for Superior Support
The integration of Zendesk into the app significantly enhances customer support capabilities. Users can now create and manage support tickets directly from their Android devices, simplifying issue resolution and saving time.
Additionally, the app connects seamlessly to Zendesk’s Knowledge Base, allowing users to find quick answers to common questions without delays. This addition ensures end-users have access to the support and information they need, fostering a smoother experience.
Simplified Access to the B2CORE Android App
The B2CORE Android App 2.1 and its iOS version can be downloaded via the B2CORE Web interface. This approach streamlines the distribution process, allowing brokers to provide the app to their clients efficiently.
The steps to access the app are as follows:
- Businesses can request the app through their account manager.
- The B2CORE team customises and prepares the app for business needs within a few days.
- Settings are configured in the B2CORE Web interface, allowing clients to download the app directly from the business’s website or through the B2CORE Web.
Currently, the app is available as a direct APK download, bypassing the need for Google Play registration. This approach ensures faster access and installation, which is particularly beneficial for brokerages.
Work is underway to make the app available on Google Play. Once launched, brokers with Google Play accounts will be able to offer the app via both APK and Google Play, selecting the option that best fits their distribution strategy.
Future Enhancements
B2CORE Android App 2.1 represents a significant step forward in simplifying business management. The team behind B2CORE is committed to ongoing innovation and has already announced plans for future updates, which include:
- A revamped trading account user interface.
- An Introducing Brokers (IB) Module for expanded functionality.
- Full Google Play compatibility, making the app even more versatile and accessible.
Businesses are encouraged to update to the latest version to experience the new features and enhancements.