Stream Showcases Leadership in Entertainment & Media Outsourcing With Recent New Business Wins and Industry Recognition
February 11 2010 - 12:03PM
PR Newswire (US)
BOSTON, Feb. 11 /PRNewswire-FirstCall/ -- Stream Global Services,
Inc. (NYSE Amex: SGS), a premium, global business process outsource
(BPO) service provider specializing in customer relationship
management services for Fortune 1000 companies, today announced
that it has secured significant new client contracts in the
entertainment and media industry, signifying an increase in
annualized revenue of more than $30 million once the programs are
fully ramped. In addition to the new client activity in this
growing market segment, Stream was also recently recognized as the
top outsourced CRM contact center provider for 2009 for internet
services: media & entertainment, by a leading industry research
firm for the contact center and outsourcing industry. Customer
support for these accounts will be serviced out of Stream service
centers in both North America and Europe. In today's rapidly
evolving media markets, online entertainment and media companies
become accessible to a wider audience each day. Companies
continually face intense competition and must protect their brand
and existing customer base as they continue to grow and the
industry continues to evolve. Stream's experience supporting these
markets around the world is reinforced by its recent client wins,
along with the company's overall #1 ranking in total client
satisfaction. "Stream is thrilled to be working with some of the
world's most well known entertainment and media brands to provide
them with an integrated CRM solution for customer care, support and
sales," said Stream Chairman and CEO, Scott Murray. Murray went on
to say, "Over the past few months Stream has added to both its
global sales team and its client management organization. This has
led to significant recent sales and new business activities and
opportunities for Stream. We expect to see expansion on many fronts
as we enter 2010, with both new clients, expansion of existing
client relationships, new services and opening of new geographic
markets, particularly in South America and Asia. We expect that
Stream's truly unique global presence and value added service
offerings will position us for further new business wins in the
coming months." Contact Information: Sally Comollo Director of
Marketing Communications 781-304-1847 About Stream Global Services,
Inc. Stream Global Services is a premium business process outsource
(BPO) service provider specializing in customer relationship
management including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world's leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 locations in 22
countries supporting 34 languages. Stream continues to expand its
global presence and service offerings to increase revenue, improve
operational efficiencies and drive brand loyalty for its clients.
To learn more about the company and its complete service offering,
please visit http://www.stream.com/. DATASOURCE: Stream Global
Services, Inc. CONTACT: Sally Comollo, Director of Marketing
Communications of Stream Global Services, Inc., +1-781-304-1847,
Web Site: http://www.stream.com/
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