Bigtincan Appoints New Executives to Growing Team
May 03 2018 - 10:57AM
Business Wire
Technology Industry Veterans Bolster Success of
Bigtincan Customer Support and Product Teams
Bigtincan, (ASX:BTH) the leading mobile, AI-powered sales
enablement platform provider, today announced the addition of John
Moore to its executive team as Vice President of Customer Success,
and the promotion of Andrew Cosgrove to Senior Director,
Engineering. Together, these new executive additions will add to
Bigtincan’s increasing focus on customer care and product
development.
“I’m thrilled to have Andrew and John join our ranks to focus on
the most vital parts of our business: Building our product and
supporting the success and satisfaction of our customers,” said
David Keane, co-founder and CEO, Bigtincan. “Andrew and John bring
deep technology experience paired with leadership expertise in both
engineering and services, making them the perfect fit to take our
team to the next level.”
John Moore brings 20 years of experience in the technology
industry, most recently serving as Partner and Director of
Development at The Enablement Group – a managed sales content
services company – where he was responsible for Customer Success
and Product Engineering. Prior to his time at The Enablement Group,
John held a number of leadership roles at technology companies,
including CTO of The Vault Shift and VP of Solutions Services at
Brainshark, Inc. In his role as Vice President of Customer Success,
John will oversee and manage the customer success team, responsible
for driving customer adoption and ensuring satisfaction with
Bigtincan’s solution offerings. Additionally, he will orchestrate
customer onboarding and rollout to deliver a positive and
integrated customer experience.
Andrew Cosgrove brings more than 20 years of experience in
senior software development roles with global leaders including
Cisco, and News Corp to his role as Senior Director, Engineering.
Previously serving as Engineering Director for Bigtincan’s
content editing and manipulation team based in Scotland,
Andrew has been recognized for his ability
to build quality engineered software that performs at scale.
In his new role, Andrew will lead Bigtincan’s global engineering
team, where he will oversee technical activities of developers in
Bigtincan facilities around the world including the UK, Israel,
Singapore and Australia with a focus of instilling his approach to
quality and scalability, reinforcing Bigtincan’s ongoing commitment
to the sales enablement industry.
The news comes on the heels of several team additions announced
last month by Bigtincan, including the appointment of company
President, and previously COO, Patrick Welch to President and CMO;
Vivian Stewart as COO; Mike Maggio as Head of European Operations;
Kent Erickson as SVP of Product Management; and Rafi Mubarak as
Senior Director of Product Development.
To learn more about Bigtincan, Bigtincan Hub and SalesAI, or to
request a free trial, please visit us on the web at
www.bigtincan.com.
About Bigtincan
Bigtincan (ASX:BTH) helps sales and
service teams increase win rates and customer
satisfaction. The
company’s mobile, AI-powered sales enablement
automation platform features the industry’s premier user
experience that empowers reps to more
effectively engage with customers and prospects and
encourages team-wide adoption. Leading brands
including AT&T, ThermoFisher, Merck, ANZ
Bank and others rely on Bigtincan to
enhance sales productivity and
fuel customer engagement. With global sales and
marketing headquartered in Boston, Bigtincan also has offices
across EMEA, Australia and Asia. To discover more about how
your organization can benefit from the Bigtincan Hub platform,
please visit www.bigtincan.com or follow @bigtincan on
Twitter.
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version on businesswire.com: https://www.businesswire.com/news/home/20180503006014/en/
PAN Communications for BigtincanEmily Featherston,
617-502-4300Bigtincan@pancomm.com
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