RBC Insurance Moving to Cloud on the FINEOS Platform
September 11 2024 - 4:00AM
Business Wire
FINEOS Corporation (ASX:FCL), the global leader of group and
individual core software for life, accident and health insurance,
announced today that Royal Bank of Canada RBC Insurance will
upgrade its on-premise implementation of FINEOS Claims to the
FINEOS Platform. This will support RBC to continue to deliver world
class service and care to their customers into the future. RBC
Insurance have managed and processed Life and Disability Claims for
their customers using FINEOS Claims since 2008.
The Royal Bank of Canada (RBC) Insurance offers a wide range of
life, health, home, auto, travel, wealth and reinsurance advice and
solutions, as well as creditor and business insurance services, to
individual, business and group clients. RBC Insurance is the brand
name for the insurance operating entities of Royal Bank of Canada,
Canada’s biggest bank, and one of the largest in the world based on
market capitalization. RBC Insurance serves close to five million
customers globally.
"Moving to the cloud on the FINEOS Platform will provide new
digital capabilities to support RBC as we continually improve our
customer experience and operational excellence,” said Paul Mielnik,
Vice President, RBC, Insurance Technology. “FINEOS has proven to be
a reliable and trusted partner over many years with established
capability to meet our future needs."
FINEOS CEO Michael Kelly said, “We are proud to have
collaborated with RBC since 2008 and look forward to continuing to
support RBC in their mission to help their clients thrive and
communities prosper."
About RBC
Royal Bank of Canada is a global financial institution with a
purpose-driven, principles-led approach to delivering leading
performance. As Canada's biggest bank and one of the largest in the
world, based on market capitalization, RBC has a diversified
business model with a focus on innovation and providing exceptional
experiences to more than 18 million clients in Canada, the U.S. and
27 other countries.
About FINEOS Corporation
FINEOS is a leading provider of core systems for life, accident
and health insurers globally with 7 of the 10 largest employee
benefits insurers in the U.S., as well as a 70% market share of
group insurance in Australia. With employees and offices throughout
the world, FINEOS continues working with innovative, progressive
insurers in North America, EMEA, and Asia Pacific.
For more information, visit www.FINEOS.com
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