IR Prognosis Eases Shift to Cloud-Delivered Communications via Microsoft Office 365
August 27 2015 - 9:45AM
Business Wire
Cloud-based unified communications moves from
vision to reality
IR, the leading global provider of proactive performance
management software for critical IT infrastructure and
communications ecosystems, today announced a new comprehensive
suite of experience management capabilities in its award-winning
Prognosis for Unified Communications solution, designed to help
organizations successfully implement cloud-delivered communications
with Microsoft Office 365. With the advent of true cloud-delivered
unified communications within the context of Office 365,
performance management becomes a critical deployment requirement.
Complete visibility of network, applications and infrastructure
through and post transition is a key component of successful
performance management.
Organizations deploying Office 365 and Skype for Business face
several complexity and multi-vendor integration challenges in order
to achieve full control and visibility as they shift to
cloud-delivered unified communications. IR Prognosis will provide
organizations with a clear path to Office 365 success through
ongoing performance management and optimization of their
applications, network and communication infrastructure.
Importantly, Prognosis dashboards offer real-time visibility of
user experience so that support departments can proactively resolve
issues while calls are still active.
Since Microsoft announced its advanced cloud-delivered
communications intentions through Office 365 in 2013, organizations
have been moving one step closer to fully cloud-based unified
communication delivery. The benefits of unified communications via
Office 365 are enticing, enabling advanced concepts such as Cloud
PBX, PSTN Dial-In Conferencing and ultimately PSTN Voice. These
advanced offerings, available via Microsoft’s new enterprise E5
bundle as well as á la carte on top of current Office 365
enterprise bundles, promise significant advantages around
operational simplicity and cost savings.
Prognosis helps customers by delivering a comprehensive ‘current
state of communications’ benchmark, full network assessment to make
sure that a company is ready for an Office 365 deployment plus
proactive scenario testing and continuous collection of data from
the current and future state environment. Additionally, Prognosis’s
suite of capabilities, which support Microsoft SDN API 2.2,
provides best-of-class insight into Office 365 adoption and
utilization through unparalleled visibility into the cloud-based
network.
“Communications technology leaders and the deployment options
they offer can no longer be limited to on-premises implementation;
they must be able to handle today’s environment and support these
future imperatives of cloud-based and hybrid environments,” said
Darc Rasmussen, CEO, IR. “The immense growth and sizable
installed base of the Office 365 productivity suite, and expected
rapid growth of cloud-delivered communications within our global
customer base proves this and makes this solution offering an
important milestone for us.”
According to Gartner, “Regardless of whether a VoIP/UC
environment is self-managed or maintained via a third party,
VoIP/UC-specific monitoring tools are a fundamental prerequisite to
the success of any VoIP/UC project.”*
Additional Information
Experts from IR will discuss “Implementing and Managing
Lync/Skype for Business” at a panel during the Enterprise Connect
Tour, starting in San Francisco on August 27th. Visit the IR booth
to discuss how Prognosis is facilitating organizations’ transition
to unified communications in the cloud.
About IR
IR is the corporate brand name of Integrated Research Limited
(ASX:IRI), the leading global provider of proactive performance
management software for critical IT infrastructure, payments and
communications ecosystems. More than 1000 organizations in over 60
countries—including some of the world’s largest banks, airlines and
telecommunication companies rely on IR Prognosis to provide
business critical insights and ensure continuity-critical systems
deliver high availability and performance for millions of their
customers across the globe. For further information on IR, visit
www.ir.com.
*Gartner “Hype Cycle for IT Infrastructure Availability and
Performance Management, 2015”, by Ian Head, 23 July, 2015.
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IRKevin Ryder, +61 2 9966 1066media@ir.com
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