Zoom announces communications compliance solution, Zoom Compliance Manager
March 20 2024 - 9:00AM
Zoom announces communications compliance solution, Zoom Compliance
Manager
Zoom Video Communications,
Inc. (NASDAQ: ZM) today announced
the launch of Zoom Compliance Manager, an all-in-one offering that
provides archiving, eDiscovery, legal hold, and information
protection capabilities to help organizations fulfill regulatory
requirements and mitigate organizational communications compliance
risks across the Zoom platform.
“Zoom currently provides compliance and information protection
for enterprise customers within regulated industries like financial
services, healthcare, and the public sector through integrations
with key communications compliance providers,” said Ritu Mukherjee,
head of Product Business Acceleration and Readiness at Zoom. “With
Zoom Compliance Manager, we are making it easy for our customers to
have an end-to-end experience — seamless buying, easy setup,
centralized management, and simplified support — with a
comprehensive solution that addresses their communications
compliance needs across the Zoom platform.”
Addressing Customer NeedsOrganizations today
face increasingly stringent regulatory requirements and
communications compliance risks both internally and externally,
which can result in hefty fines, legal liabilities, and reputation
damage. This underscores the critical need for robust compliance
solutions that help organizations navigate these challenges. Zoom
Compliance Manager powered by Theta Lake allows you to confidently
use Zoom while maintaining regulatory requirements.
Key features of Zoom Compliance Manager include:
- Archiving and Content Capture: Maximize your
Zoom usage and meet regulatory and long-term record retention
requirements with automatic capture for meetings data, AI
summaries, phone recordings, team chat, whiteboard content, and
more.
- eDiscovery: Discover insights across the Zoom
platform via a user-friendly interface, facilitating easy access to
communication archives and offering the ability to analyze,
evaluate, and effortlessly export content.
- Legal Hold: Capture and hold communications of
specific individuals and manage cases through custom workflow, case
management, and data export requests when legally mandated.
A future version of Zoom Compliance Manager will include:
- Risk Detection: Monitor and detect spoken,
written, or shared content at scale across supported products using
intelligent detection which identify regulatory, privacy, conduct,
and security risks in what was said, shown, and shared to mitigate
risks.
- Data Loss Prevention: Identify and mitigate
potential risks in your communication workflows using both custom
and pre-defined policies through monitoring and thorough
analysis.
Zoom Compliance Manager provides compliance capabilities across
the Zoom platform, including AI Companion, Meetings, Team Chat,
Phone, Whiteboard, Rooms, Webinars, Events, and Contact Center.
Zoom Compliance Manager is available as an add-on to Zoom customers
with a paid plan.
Support for other Zoom products, including Workvivo, Zoom
Revenue Accelerator, Mail, Calendar, and others, will be coming
later this year. Leveraging Theta Lake as a Leader in
Compliance and Security
Zoom Compliance Manager integrates the proven compliance
solution from Theta Lake, a leader in digital communications
governance providing modern communication compliance and security
solutions. Through Zoom-specific enhancements, customers will have
the compliance benefits of Theta Lake with a frictionless Zoom
experience via the administrator console.
“Our expanded compliance and security capabilities for Zoom,
along with the ability to use Theta Lake technology, represents a
significant milestone in our partnership,” said Anthony Cresci, SVP
of GTM and Partnerships at Theta Lake. “With this new offering we
are able to provide organizations with seamless and efficient
access to communication and collaboration capabilities that have
compliance record keeping, archiving, search, supervision, and data
protection built in. I am incredibly proud of expanding the value
and innovation that our partnership has delivered to our joint
customers.”
Experience the Solution
Attendees of Enterprise Connect, taking place March 25-28, are
encouraged to visit the Zoom booth (#407) and the Theta Lake booth
(#2026). To experience a live demo of Zoom Compliance Manager,
visit the Zoom booth on March 26 at 5:30 p.m. EST.
For more information, please visit the Zoom Compliance Manager
landing page at https://click.zoom.us/compliance-manager
About ZoomZoom is an all-in-one intelligent
collaboration platform that makes connecting easier, more
immersive, and more dynamic for businesses and individuals. Zoom
technology puts people at the center, enabling meaningful
connections, facilitating modern collaboration, and driving human
innovation through solutions like team chat, phone, meetings,
omnichannel cloud contact center, smart recordings, whiteboard, and
more, in one offering. Founded in 2011, Zoom is publicly traded
(NASDAQ:ZM) and headquartered in San Jose, California. Get more
info at zoom.com.
Zoom Public RelationsTravis
Isamanpress@zoom.us
Zoom Video Communications (BIT:1ZM)
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