Verizon and Alcatel Expand Fastest Growing Solution for Small and Medium Business
September 12 2006 - 2:00PM
PR Newswire (US)
BOSTON, Sept. 12 /PRNewswire-FirstCall/ -- Verizon's (NYSE:VZ)
innovative Managed Communications System does what customers want
an integrated voice and data system to do, according to Verizon,
which reported today that its Managed Communications Solution (MCS)
service powered by Alcatel (NYSE: ALA; Paris: CGEP.PA) technology
is its fastest growing portfolio item. Specifically, the MCS
service, which has been available nationally for more than a year,
provides Verizon's small and medium business (SMB) customers with
an innovative and cost-effective solution that meets their complete
voice and data needs in a single integrated service package.
Verizon said the product, first announced by Alcatel and Verizon at
VON two years ago, has emerged as Verizon's fastest growing SMB
business communications solution. Based on Alcatel OmniPCX Office
and supported by Alcatel Professional Services, Verizon's MCS
provides its small/medium business customers with state-of-the-art
technology from two industry leaders. Additionally, Verizon's MCS
customers are signing up for longer contract terms and buying more
network and management services, thus raising overall contract
values and revenue significantly. MCS customer surveys confirm
increased customer satisfaction, as well. Further enhancing the
winning solution, Verizon is now leveraging the functionality
included within the newly-introduced version 5.0 of the Alcatel
OmniPCX Office solution, and offering its customers new features
such as a new PC based attendant console, IP telephony on a local
wireless network, new facilities for multi-site SMEs, and a SIP
network interface to Verizon's next- generation IP network. All of
these new capabilities allow SMBs to embrace the benefits provided
by mobility in an enterprise environment, while at the same time
leveraging the favourable economics of an all-IP network. According
to Steve Thomson, director of product management for Verizon's
Business Solutions Group, the service offers Verizon's customers
the latest telecommunications technology, which is easy to use and
comes at an affordable price. In fact, studies show that this
service has the lowest total cost of ownership when compared to
similar services from Verizon's competitors. "Our small and medium
business customers have the same technology needs as much larger
businesses and now we can offer those capabilities with an
integrated service from Verizon that meets their budget
requirements," Thomson said. "The Managed Communications Solution
represents a significant opportunity for business owners who want
to focus on their core business, while also arming their employees
with the technology that will make them as efficient and productive
as possible," said Jean-Luc Fourniou, senior vice president of
Alcatel enterprise solutions activities. "By working together with
Verizon to enable this offering, we are enabling enterprises to
embrace the power that new technologies can offer their business,
without having to worry about it being out-of-date before they
experience its true benefits." By embracing an MCS offering, SMB
customers have the ability to take a rational approach to
technology adoption to meet their communications requirements.
Businesses save on technical resources by eliminating the need for
voice and data management teams, and have the ability to conduct
network moves, adds and changes by simply moving a desk telephone
rather than moving wires on the frame. Additionally, with both the
PBX and the Verizon Network circuit being monitored 24x7, 365 days
a year, enterprises are able to concentrate on their core business,
secure in the knowledge that their network is being taken care of
by experts. The additional level of service and monitoring offered
with MCS is critical as many enterprises are striving to keep pace
with the new solutions that are rapidly becoming available to
improve employee productivity and customer service. About Verizon
Verizon Communications Inc., a Dow 30 company, is a leader in
delivering broadband and other wireline and wireless communication
innovations to mass market, business, government and wholesale
customers. Verizon Wireless operates America's most reliable
wireless network, serving nearly 55 million customers nationwide.
Verizon Business operates one of the most expansive wholly-owned
global IP networks. Verizon Telecom is deploying the nation's most
advanced fiber-optic network to deliver the benefits of converged
communications, information and entertainment services to
customers. Based in New York, Verizon has a diverse workforce of
more than 252,000 and generates annual consolidated operating
revenues of approximately $90 billion. For more information, visit
http://www.verizon.com/ . About Verizon's Managed Communication
Solution The Verizon Managed Communications Solution, powered by
Alcatel, offers small and medium businesses an all-in-one package
of feature-rich, cost- effective telecommunications services
through a single point of contact. The complete communications
solution includes network services, Alcatel OmniPCX Office
equipment installed on premises with 24/7 service, and support from
Verizon. Through this offering, enterprises receive a
state-of-the-art telephone system, a secure Internet connection,
and the ability to concentrate on what they do best -- while
Verizon manages the enterprise's network operation and
administration. About Alcatel Alcatel provides communications
solutions to telecommunication carriers, Internet service providers
and enterprises for delivery of voice, data and video applications
to their customers or employees. Alcatel brings its leading
position in fixed and mobile broadband networks, applications and
services, to help its partners and customers build a user-centric
broadband world. With sales of EURO 13.1 billion and 58,000
employees in 2005, Alcatel operates in more than 130 countries. For
more information, visit Alcatel on the Internet:
http://www.alcatel.com/ DATASOURCE: Alcatel CONTACT: press, Regine
Coqueran, HQ, +33-0-1-40-76-49-24, or , or Stephane Lapeyrade, HQ,
+33-0-1-40-76-12-74, or , or Charlie Guyer, North America,
+1-978-257-3490, or , or investor relations, Pascal Bantegnie,
+33-0-1-40-76-52-20, or , or Nicolas Leyssieux,
+33-0-1-40-76-37-32, or , or Maria Alcon, +33-0-1-40-76-15-17, or ,
or Charlotte Laurent- Ottomane, +1-703-668-7016, or , all of
Alcatel Web site: http://www.alcatel.com/ http://www.verizon.com/
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