By Kim Hjelmgaard
Instances of the so-called tail wagging the dog abound.
Add mobile-money services, the idea that you can make financial
transactions of all kinds using only your phone, to that club.
The technological brawn, sophisticated banking and widespread
financial literacy seemingly required to deploy mobile-money
programs are, of course, heavily concentrated in the developed
world.
Yet it's in places lacking that infrastructure, such as
sub-Saharan Africa, where the idea has actually taken hold. Take
Kenya, for example.
According to the World Economic Forum's "Mobile Financial
Services Development Report," roughly 10% of Kenya's 40 million
people use mobile-money initiatives like Safaricom Ltd.'s (SAF.NR)
M-Pesa. The branchless banking platform enables users, armed with
only their mobile phones, to pay bills, deposit and withdraw money
as well as transfer funds to M-Pesa's users and non-users
alike.
Services such as M-Pesa's work by using a subscriber
identification module, or SIM card, which store personal data and
network information.
Broadly speaking, the portfolio of financial services that fall
under the rubric of mobile money range from paying for goods and
services to transferring funds to receiving an overseas
remittance.
Like other examples of companies and nations that have seen high
adoption rates for mobile money, including MTN Group Ltd. (MTN.JO)
in Uganda, Vodacom Group Ltd. (VOD.JO) in Tanzania, Smart in the
Philippines and True Move in Thailand, relatively few people in
Kenya--10% the WEF report estimates--have access to traditional
banking services, according to Greenwich Consulting, a telecoms
consultancy.
But they do have access to SIM cards via their mobile
phones.
Jean-Marie Letort, a partner at Greenwich, said: "Of the
approximately 130 mobile-money schemes that have been launched to
date, there really are very few successes. And almost all of them
are in emerging markets."
Letort explained that the concept of mobile money generally
works best right now in places where people do not have bank
accounts but do have phones.
He also said that while many in the global telecoms industry are
beginning to talk about whether the West can replicate the success
of emerging markets, there is a bottleneck in the developed world
that revolves around the adoption of a preferred radio technology
called NFC, or near-field communications.
NFC allows the wireless transfer of data over very short
distances.
While NFC is not exactly new to the industry, it is seen as a
key component of a fledgling mobile-payment ecosystem in the more
mature markets of the U.S. and Europe that are juggling the
competing needs of banks, retailers, operators, manufacturers and
others.
"In the developed world, everyone in the industry is
aggressively talking about launching the digital wallet that can be
used in day-to-day life: to sign up for insurance, to access
micro-finance, for paying utilities or your taxes," he said. "The
first step is equipping merchants with NFC."
On Monday, the U.K.'s Vodafone Group PLC (VOD) announced that it
signed an agreement with Visa Inc. (V) that will permit 398 million
Vodafone customers in more than 30 countries to make payments for
goods and services with their phones. The underlying technology for
this deal will be NFC.
-By Kim Hjelmgaard; 415-439-6400; AskNewswires@dowjones.com