New CIGNA Program Helps ID Theft Victims Recover Identities; Helps Employers Avoid Lost Productivity
June 27 2007 - 10:00AM
PR Newswire (US)
PHILADELPHIA, June 27, 2007 /PRNewswire-FirstCall/ -- Identity
theft is the fastest growing crime in America today, affecting
nearly 9 million people each year.(1) It can have a profound effect
on an individual's finances and sense of security. Restoring the
good credit that a person has worked hard to build can be a
daunting task that consumes a significant amount of personal and
workplace time. That's why CIGNA Group Insurance has launched its
new identity theft program. The program helps prevent this crime
and provides valuable tools and resources for covered employees who
fall victim to it. The program even includes help for people when
they are far from home. "Beyond its impact to a person's personal
and financial situation, identity theft can also have a significant
impact on workplace productivity," said Jim Jacobsen, vice
president for product development and management, CIGNA Group
Insurance. "That's why employers should have a strategy for helping
their employees prevent the situation and quickly control the
damage if it occurs." Statistics show that, on average, each victim
of identity theft will spend 175 hours(2) tracking the crime and
more than 23 months correcting credit reports to restore their
financial standing. Much of that time is spent at the workplace,
costing businesses through lost productivity. In fact, American
citizens and businesses spend more than 300 million hours each year
resolving identity theft-related issues(3). Identity theft has been
the number one complaint to the Federal Trade Commission over the
past seven years, accounting for 36 percent of complaints in
2006.(4) People's identities are stolen in a number of ways. It may
be from an unprotected computer, unshredded documents, thieves
invading a mailbox, or phishing -- when thieves try to trick people
into revealing personal information by imitating emails from
legitimate institutions. CIGNA's program can help prevent and
detect identity theft, and, if it occurs, provide one-on-one
assistance with the time-consuming administrative tasks involved in
the recovery work. Employees have access to services 24 hours a
day, 365 days a year -- in every country in the world. Under this
program, identity theft victims get unlimited access to personal
case managers, who assist them with every step of the process of
recovering their identity and repairing the damage. Program
services include contacting credit card companies to cancel
fraudulent accounts, helping complete documentation, assisting with
replacement of lost or stolen documents, and much more. The program
can even cover employees while they are traveling. If an employee
is more than 100 miles from home, on business or personal time, he
or she can get a $1,000 cash advance, translation services for
working with foreign authorities, assistance in making travel
arrangements, and help in relaying messages to family and friends.
The identity theft program is available to employer customers who
purchase one of CIGNA's accident plans. Employees and their family
members listed on the accident policy have access to the program.
For more information about CIGNA's identity theft program, visit
http://www.cigna.com/idtheft About CIGNA Group Insurance CIGNA
Group Insurance is the second leading provider of group accident
insurance, including voluntary accident and business travel
accident, with more than 90 years of experience in writing accident
policies. CIGNA Group Insurance provides group disability, life and
accident coverage in the U.S. and is one of the top five providers
of disability management and insurance with solutions that focus on
helping employees return to a productive work life as quickly and
safely as possible. "CIGNA" and "CIGNA Group Insurance" are
registered service marks and refer to various operating
subsidiaries of CIGNA Corporation including Life Insurance Company
of North America, CIGNA Life Insurance Company of New York, and
Connecticut General Life Insurance Company. Products and services
are provided by these operating subsidiaries and other contracted
companies, not by CIGNA Corporation. 1 Javelin Strategy and
Research, January 2006 2 Privacy Rights Clearinghouse and the
California Public Interest Research Group, 2005 3 Privacy Rights
Clearinghouse and the California Public Interest Research Group,
2005 4 http://www.ftc.gov/ DATASOURCE: CIGNA Group Insurance
CONTACT: Judy Hartling of CIGNA Group Insurance, +1-860-226-6272,
Web site: http://www.cigna.com/ http://www.cigna.com/idtheft
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