Schatz & Nobel, P.C. Announces Class Action Lawsuit Against Supportsoft, Inc. HARTFORD, Conn., Dec. 9 /PRNewswire/ -- The law firm of Schatz & Nobel, P.C., which has significant experience representing investors in prosecuting claims of securities fraud, announces that a lawsuit seeking class action status has been filed in the United States District Court for the Northern District of California on behalf of all persons who purchased the publicly traded securities of Supportsoft, Inc. (NasdaqNM: SPRT) ("Supportsoft") between January 20, 2004 and October 1, 2004 (the "Class Period"). The complaint alleges that Supportsoft violated federal securities laws by issuing false or misleading public statements regarding Supportsoft's ability to generate sales. Specifically, the complaint alleges Supportsoft failed to disclose that its business model was not materially differentiated from other enterprise software companies, that its customers were implementing additional hurdles to contract approvals and that it was experiencing execution difficulties. On October 4, 2004, Supportsoft announced its preliminary financial results for the third quarter 2004, reporting that it expected total revenues to be in the range of $11.9 million to $12.3 million as compared to $13.5 million for the same period the prior year. On this news, Supportsoft stock fell from a close of $9.62 per share on October 1, 2004 to close at $6.21 per share on the next trading day, October 4, 2004, on extremely heavy trading volume. If you are a member of the class, you may, no later than February 7, 2004, request that the Court appoint you as lead plaintiff of the class. A lead plaintiff is a class member that acts on behalf of other class members in directing the litigation. Although your ability to share in any recovery is not affected by the decision whether or not to seek appointment as a lead plaintiff, lead plaintiffs make important decisions which could affect the overall recovery for class members, including decisions concerning settlement. The securities laws require the Court to consider the class member(s) with the largest financial interest as presumptively the most adequate lead plaintiff(s). For more information about the case, its claims, and your rights, please contact Schatz & Nobel toll-free at (800) 797-5499, or by e-mail at . To view a copy of the lawsuit initiating the class action, or for more information about class action cases and Schatz & Nobel, please visit our website: http://www.snlaw.net/. CONTACT: Wayne T. Boulton Tel.: (800) 797-5499 Website: http://www.snlaw.net/ e-mail: DATASOURCE: Schatz & Nobel, P.C. CONTACT: Wayne T. Boulton of Schatz & Nobel, P.C., +1-800-797-5499, Web site: http://www.snlaw.net/

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