Open Text Adds Comprehensive Social Media Capabilities to the Open Text ECM Suite, Delivers on Enterprise 2.0
June 23 2009 - 9:15AM
PR Newswire (US)
New Open Text Social Media Software Enables Enterprises to Connect
People, Process and Content over Web, Mobile Devices ENTERPRISE 2.0
CONFERENCE, BOSTON, June 23 /PRNewswire-FirstCall/ -- Open Text(TM)
(NASDAQ:OTEXNASDAQ:TSX:NASDAQ:OTC), a global leader in Enterprise
Content Management (ECM), today announced another major part of its
Enterprise 2.0 strategy with a new software offering, Open Text
Social Media, the latest addition to the Open Text ECM Suite. The
solution offers a natural and intuitive social media application
that gives people new ways of working productively together through
the Web and mobile devices, while also meeting security and
compliance demands by being integrated with a company's wider ECM
system. Traditional tools such as email are ill-suited for the task
of connecting people in social networks, leading many employees to
embrace consumer-oriented social media technologies, with or
without corporate approval. While these tools can boost
productivity, their use leads to concerns around security,
intellectual property protection, knowledge preservation and
compliance. Open Text Social Media, for the first time, gives
organizations a way to address these concerns by marrying social
media technology to an enterprise-ready content management
infrastructure. The new solution adds to Open Text's collaboration
products offered in the Open Text ECM Suite, providing a
combination of document centric collaboration solutions and a new
solution that connects people to people to content in social
networks designed for the enterprise. Open Text Social Media also
meets the demands of today's increasingly mobile knowledge workers
who demand mobile solutions that enable them to access key
corporate systems. For social media solutions to be truly
successful they need to provide a rich mobile experience. Open Text
Social Media provides this with native mobile applications for
Apple iPhone and RIM BlackBerry devices initially, with additional
device support planned. "A virtual and mobile workforce and the
explosion of user-generated content have created a demand for a new
model for enterprise collaboration. Open Text Social Media builds
on social media applications to deliver a secure online environment
where employees, customers, and partners can meet, share, network,
and experience the power of collective knowledge," said John Myers,
General Manager, Social Media at Open Text. "This new component of
the Open Text ECM Suite enables organizations to benefit from these
new ways of working together within the overall context of the
organization's records and content management strategy." "Like most
federal government departments, we are very email centric and
keeping people up to speed involves sending project updates and
supporting documents to already overloaded inboxes," said Art
Monette of Canada's Federal Judicial Affairs, one of the
organizations beta testing the solution. "Open Text Social Media
offers us central project sites with user profiles, discussion
feeds, documents and wikis - everything in one place to keep
everyone up to date. This alone is a huge timesaver. The ability to
set up user profiles with photos and background information makes a
big difference in helping people from cross-functional teams in
different locations to work better together." Enterprise Readiness
Organizations are facing ever-increasing regulatory and legal
requirements that are driving demand for records management,
archiving, and discovery solutions for electronic content such as
email and documents. Open Text is a world leader in this area, and
by integrating its new social media offering with the powerful
content services of the Open Text ECM Suite, organizations can now
effectively manage communications such as discussions, blogs, and
wikis with the same set of security, compliance, and archiving
policies that they use to manage email and other content today.
Advanced security mechanisms make it easy to manage who has access
to information and even enable content to be safely shared beyond
the firewall to include customers, partners and suppliers.
Consistently Easy to Use When it comes to rolling out social media
applications internally, organizations have turned to one-off or
point solutions. Over time, this leads to a costly and confusing
proliferation of applications and user interfaces. Open Text Social
Media, by contrast, gives customers a consistent and integrated
user interface. This means, for example, that useful information
such as online status, user pictures and profiles are always
available regardless of context (in a wiki, in a discussion,
documents area etc.) This consistency lowers deployment and
maintenance costs, improves user adoption and reduces training
requirements. Key features of Open Text Social Media include: -
Personal Dashboard - Gives users a quick overview of communities,
"My People," My Watches" and other pending and status details. -
Communities - Provides a virtual space where a group of people can
work together electronically by sharing ideas, opinions, and
information through discussions, document sharing, and wikis. -
Profiles - Lets users create/edit their profiles, add a photo,
update their status, and view other people's profiles.
Mini-profiles are generated automatically, allowing zero-click
contextual display of a user's name, photo, contact information and
presence status. - Blogs and Microblogs - Users can publish a
personal blog with their profiles. Users can create, edit and
delete their own blog postings, and view and comment on other
people's blogs. - Wikis - The Wiki tab within a community provides
a simple WYSIWYG wiki system. Page linking is supported and an
automatic navigation pane expands as new pages are created. Users
can edit, comment, view past versions, email out, tag and watch
wiki pages. - Social Search - Fast search delivers relevant
content, people, and communities in parallel and displays
relevancy-ranked results, while fully respecting permissions.
Real-time indexing ensures immediate search results and handles all
community data as well as many common file types. - Mobility -
Users can access community information from smart handheld devices
such as BlackBerry and iPhone. Availability and Further Information
Open Text Social Media will be generally available in July, 2009.
To learn more, go to: http://cli.gs/OTSocialMedia. About The
Enterprise 2.0 Conference The Enterprise 2.0 Conference explores
the integration of Web 2.0 technologies in the enterprise, from
both strategic and tactical perspectives. For more information
visit: http://www.e2conf.com/. Open Text is a Gold sponsor of the
conference and will be showcasing its solutions at Booth #615.
About Open Text Open Text, an enterprise software company and
leader in enterprise content management, helps organizations manage
and gain the true value of their business content. Open Text brings
two decades of expertise supporting 50 million users in 114
countries. Working with our customers and partners, we bring
together leading Content Experts(TM) to help organizations capture
and preserve corporate memory, increase brand equity, automate
processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit
http://www.opentext.com/. Safe Harbor Statement Under the Private
Securities Litigation Reform Act of 1995 This news release may
contain forward-looking statements relating to the success of any
of the Company's strategic initiatives, the Company's growth and
profitability prospects, the benefits of the Company's products to
be realized by customers, the Company's position in the market and
future opportunities therein, the deployment of Open Text ECM Suite
and our other products by customers, and future performance of Open
Text Corporation. Forward-looking statements may also include,
without limitation, any statement relating to future events,
conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain
risks and uncertainties, and actual results may differ materially.
The risks and uncertainties that may affect forward-looking
statements include, among others, the failure to develop new
products, risks involved in fluctuations in currency exchange
rates, delays in purchasing decisions of customers, the completion
and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the
continuous commitment of the Company's customers, demand for the
Company's products and other risks detailed from time to time in
the Company's filings with the Securities and Exchange Commission
(SEC), including the Form 10-K for the year ended June 30, 2008.
You should not place undue reliance upon any such forward-looking
statements, which are based on management's beliefs and opinions at
the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements
should circumstances or management's beliefs or opinions change.
Copyright (C) 2009 by Open Text Corporation. OPEN TEXT, OPEN TEXT
ECM SUITE and OPEN TEXT SOCIAL MEDIA are trademarks or registered
trademarks of Open Text Corporation in the United States of
America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Other trademarks, registered
trademarks, product names, company names, brands and service names
mentioned herein are property of Open Text Corporation or other
respective owners. DATASOURCE: Open Text Corporation CONTACT:
Richard Maganini, Open Text Corporation, (847) 961-0662, ;
Stephanie Fazio, Open Text Corporation, (519) 888-7111, ext.2429, ;
Brian Edwards, McKenzie Worldwide, (503) 577-4583,
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