AMERICAN AIRLINES ANNOUNCES ADDITIONAL SCHEDULE CHANGES IN RESPONSE TO CUSTOMER DEMAND RELATED TO COVID-19
March 10 2020 - 7:30AM
American Airlines Group Inc. (NASDAQ: AAL) today announced
additional adjustments to its schedule in response to decreased
travel demand due to coronavirus (COVID-19). The company plans to:
- Reduce international capacity for the summer peak by
10% versus the previous selling schedule, including a 55% reduction
in trans-Pacific capacity.
- Reduce domestic capacity in April by 7.5% versus the
current schedule.
New schedule changes include:
Asia
- Suspending service to mainland China and Hong Kong (HKG) from
Los Angeles (LAX) through the summer.
- Suspending service to mainland China from Dallas-Fort Worth
(DFW) through the summer.
- Suspending service to HKG from DFW through June. DFW-HKG will
resume with a reduced schedule in July.
- Extending the suspension of service to Seoul, South Korea (ICN)
from DFW into early May.
- Flights to Tokyo’s Narita International Airport (NRT) and
Haneda International Airport (HND) from LAX and DFW will be
operated with smaller widebody aircraft beginning in May.
Europe
- Suspending service to Rome (FCO) from Philadelphia (PHL)
effective immediately through the end of April.
- Extending the suspension of service to Milan (MXP), and
suspending flights to FCO from Chicago (ORD) and Charlotte (CLT)
through early summer.
- Delaying the seasonal resumption of flights to Barcelona (BCN)
from CLT and to Venice (VCE) from ORD to early June. Also delaying
the seasonal resumption of flights to FCO from New York (JFK) and
DFW through the end of April and suspending operation of its second
daily flight from DFW to FCO for the summer.
- Reducing service to Paris (CDG) and Madrid (MAD) for parts of
May and June.
South America
- Flights to Montevideo, Uruguay (MVD) from Miami (MIA) will
become seasonal, with service ending in May and resuming in
December.
- Flights to Santiago, Chile (SCL) from DFW will be suspended
through April.
Widebody aircraft will be redeployed on key domestic routes in
American’s network. American will also introduce new seasonal
service between ORD and Honolulu (HNL) this summer on a Boeing
787-9.
These capacity reductions assume no slot waivers are in place.
At airports where demand exceeds airfield and/or terminal capacity,
access is governed by slots that grant airlines permission to take
off and land at specific times. Given the drop in demand related to
COVID-19, American has requested temporary relief from this usage
requirement – otherwise known as requesting a slot waiver – to
better align capacity with demand without the risk of losing
valuable takeoff and landing slots for the future. American will
continue to review its network and make adjustments as needed if
waivers are granted. Full details on these schedule adjustments can
be found below.
Domestic networkFor April, American will reduce
domestic capacity by 7.5% to match demand. The airline will
decrease frequencies on markets with robust schedule patterns and
will cancel routes where customers can be easily
reaccommodated.
Taking care of customersAmerican will continue
to take care of customers as this situation develops and recently
announced that change fees will be waived for customers who
purchased tickets prior to March 1 for travel through April 30.
Additionally, American’s Reservations team will contact affected
customers directly by email or telephone. Customers who booked
through a travel agent will be contacted by their agency directly.
If a flight is canceled and a customer chooses not to be rebooked,
they may request a full refund by visiting aa.com/refunds.
Updated Pacific schedules:
Origin |
Destination |
Schedule change |
Resumption of service |
DFW |
Beijing (PEK) |
Suspended through Oct. 23 |
Oct. 24 |
DFW |
Shanghai (PVG) |
Suspended through Oct. 23 |
Oct. 24 |
DFW |
Hong Kong (HKG) |
Suspended through July 1 |
July 2, flights resume 3x/week through Oct. 23 |
DFW |
Tokyo-Narita (NRT) |
Downgauge from a Boeing 777-200 and 789 mix to a 788 beginning May
7 |
|
DFW |
Tokyo-Haneda (HND) |
Downgauge from a 777 to a 788 beginning May 7 |
|
DFW |
Seoul, South Korea (ICN) |
Suspended through May 1Downgauge from a 789 to a 788 effective May
7 |
May 2 |
LAX |
PEK |
Suspended through Oct. 23 |
Oct. 24 |
LAX |
PVG |
Suspended through Oct. 23 |
Oct. 24 |
LAX |
HKG |
Suspended through Oct. 23 |
Oct. 24 |
LAX |
HND |
Downgauge from a 789 to a 788 effective May 7 |
|
LAX |
Sydney (SYD) |
Reduce from daily flights to 6x/week in May and June |
Daily service resumes June 19 |
Updated Europe and South America schedules:
Origin |
Destination |
Schedule change |
Resumption of service |
CLT |
Barcelona, Spain (BCN) |
Suspended May 7 through June 3 |
June 4 |
CLT |
Rome, Italy (FCO) |
Suspended March 28 through June 3 |
June 4 |
DFW |
FCO |
Suspended March 29 through April 23 |
April 24 |
DFW |
FCO – additional summer frequency |
Suspended July 2 through Aug. 17 |
Flight will not operate as planned |
DFW |
Santiago, Chile (SCL) |
Suspended April 14 through May 6 |
May 7 |
JFK |
FCO |
Suspended March 29 through April 23 |
April 24 |
JFK |
Madrid, Spain (MAD) |
Suspended May 7 through June 3 |
June 4 |
JFK |
Milan (MXP) |
Suspended through May 1 |
May 2 |
JFK |
Sao Paulo (GRU) |
Suspend Tuesday/Wednesday service from April 14 through May 6 |
Daily service returns May 7 |
MIA |
Paris (CDG) |
Suspended May 7 through June 3 |
June 4 |
MIA |
Montevideo, Uruguay (MVD) |
Seasonal market exit from May 7 through Dec. 17 |
Dec. 18 |
MIA |
MXP |
Suspended through May 1 |
May 2 |
ORD |
Venice, Italy (VCE) |
Suspended through June 3 |
June 4 |
ORD |
FCO |
Suspended March 28 through June 3 |
June 4 |
PHL |
FCO |
Suspended March 10 through April 23 |
April 24 |
About American Airlines GroupAmerican Airlines
offers customers 6,800 daily flights to more than 365 destinations
in 61 countries from its hubs in Charlotte, Chicago, Dallas-Fort
Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and
Washington, D.C. With a shared purpose of caring for people on
life's journey, American's 130,000 global team members serve more
than 200 million customers annually. Since 2013, American has
invested more than $28 billion in its product and people and now
flies the youngest fleet among U.S. network carriers, equipped with
industry-leading high-speed Wi-Fi, lie-flat seats, and more
inflight entertainment and access to power. American also has
enhanced food and beverage options in the air and on the ground in
its world-class Admirals Club and Flagship lounges. American was
recently named a Five Star Global Airline by the Airline Passenger
Experience Association and Airline of the Year by Air Transport
World. American is a founding member of oneworld®,
whose members serve 1,100 destinations in 180 countries and
territories. Shares of American Airlines Group Inc. trade on Nasdaq
under the ticker symbol AAL and the company's stock is included in
the S&P 500. Learn more about what's happening at American by
visiting news.aa.com and connect with American on Twitter
@AmericanAir and at Facebook.com/AmericanAirlines.
American Airlines(817)
967-1577mediarelations@aa.com
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