SHANGHAI, May 31, 2024
/PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the
"Company"), a leading cognitive intelligence company, is pleased to
announce the signing of an agreement to implement its latest
project, Live Chat, for a leading client in the automobile
industry. This project aims to revolutionize the after-sales
service landscape for the automotive industry through the
deployment of intelligent customer service systems.
The introduction of Live Chat is crucial for enhancing
efficiency, reducing costs, improving customer experience, and
elevating brand value in the after-sales service domain. The
automotive industry faces several challenges, including the
standardization of services, particularly in fault repairs, where
historical data and expert intervention are necessary. Intelligent
customer service can effectively address these challenges.
Additionally, the digitalization of after-sales and insurance
services requires innovative solutions to maximize the potential of
the automotive aftermarket. Live Chat revolutionizes customer
service by providing 24/7 instant support, quickly responding to
inquiries, and offering personalized service recommendations. This
AI-driven solution offers valuable insights to optimize products
and services while ensuring data privacy and security.
The Live Chat supports seamless omnichannel connections,
significantly increasing opportunities for customer engagement. Its
cloud-based system allows easy integration and customization,
supporting diverse language requirements for cross-regional
communication. Enhanced by a comprehensive script database and
real-time quality checks, the system improves agent efficiency with
integrated smart applications for form-filling.
The Live Chat system empowers the automotive industry to enhance
efficiency, reduce costs, improve customer experience, and elevate
brand value in the after-sales service domain, which
underscores Xiao-I's commitment to leveraging cutting-edge AI
technology to drive innovation and excellence in customer
service.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive intelligence
enterprise in China that offers a
diverse range of business solutions and services in artificial
intelligence, covering natural language processing, voice and image
recognition, machine learning, and affective computing. Since its
inception in 2001, the Company has developed an extensive portfolio
of cognitive intelligence technologies that are highly
suitable and have been applied to a wide variety of business cases.
Xiao-I powers its cognitive intelligence products and services
with its cutting-edge, proprietary AI technologies to enable
and promote industrial digitization, intelligent upgrading, and
transformation. For more information, please visit:
www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking statements as
defined by the Private Securities Litigation Reform Act of 1995.
Forward-looking statements include statements concerning plans,
objectives, goals, strategies, future events or performance, and
underlying assumptions and other statements that are other than
statements of historical facts. When the Company uses words such as
"may," "will," "intend," "should," "believe," "expect,"
"anticipate," "project," "estimate" or similar expressions that do
not relate solely to historical matters, it is making
forward-looking statements. Forward-looking statements are not
guarantees of future performance and involve risks and
uncertainties that may cause the actual results to differ
materially from the Company's expectations discussed in the
forward-looking statements. These statements are subject to
uncertainties and risks including, but not limited to, the
following: the Company's ability to achieve its goals and
strategies, the Company's future business development and plans for
future business development, including its financial conditions and
results of operations, product and service demand and acceptance,
reputation and brand, the impact of competition and pricing,
changes in technology, government regulations, fluctuations in
general economic and business conditions in China, and assumptions underlying or related
to any of the foregoing and other risks contained in reports filed
by the Company with the U.S. Securities and Exchange Commission
("SEC"). For these reasons, among others, investors are cautioned
not to place undue reliance upon any forward-looking statements in
this press release. Additional factors are discussed in the
Company's filings with the SEC, including under the section
entitled "Risk Factors" in its annual report on Form 20-F filed
with the SEC on April 30, 2024, as
well as its current reports on Form 6-K and other filings, all of
which are available for review at www.sec.gov. The Company
undertakes no obligation to publicly revise these forward-looking
statements to reflect events or circumstances that arise after the
date hereof.
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SOURCE Xiao-I Corporation