Meeting Insights' support for Microsoft Teams and Zoom
unifies recap across UCaaS platforms and empowers enterprise-wide
centralized collaboration
OR YEHUDA, Israel, Oct. 28,
2024 /PRNewswire/ -- Highlights:
- Meeting Insights expands support to Zoom meetings, in addition
to Microsoft Teams, providing a unified meeting intelligence
solution across unified communications as a service (UCaaS)
platforms.
- By supporting both Microsoft Teams and Zoom, Meeting Insights
enables organizations to centralize insights from all meeting data,
providing a comprehensive view of organizational knowledge and
fostering informed decision-making.
- Key features include AI-powered meeting summaries, action item
extraction, cross-platform searchable meeting repository, real-time
transcription with speaker identification and "Prep My Meeting"
feature for quick context on upcoming meetings.
- The solution offers enterprise-grade data security, including
encryption, role-based access control, and compliance with various
regulations.
- The Zoom-enabled version of Meeting Insights is immediately
available for all existing and new customers.
Details
AudioCodes (NASDAQ: AUDC), a leading provider of unified
communications voice, contact center and conversational AI
applications and services for enterprises, today announced that it
has expanded its award-winning Meeting Insights solution to support
Zoom meetings. This strategic enhancement addresses the challenges
faced by organizations that rely on multiple UCaaS platforms like
Microsoft Teams and Zoom to facilitate collaboration and derive
insights from their meetings in today's dynamic digital
workplace.
The expansion of Meeting Insights to include Zoom support also
tackles the issue of data silos that often hinder the ability to
gain a holistic view of meeting content and trends across different
unified communications platforms. "By extending Meeting Insights to
Zoom, we're empowering organizations with a truly unified and
uniform meeting intelligent solution," said Shabtai Adlersberg, CEO of AudioCodes. "This
strategic enhancement allows enterprises to unlock the full
potential of their meeting data across platforms, driving
productivity and informed decision-making at all levels."
As automated meeting solutions become the new standard,
AudioCodes is proud to lead the revolution in how businesses
extract value from their virtual interactions. The AI-powered
Meeting Insights solution stands at the forefront of this
transformation, offering a unified meeting intelligence platform
that seamlessly integrates with existing workflows. By
automatically joining meetings, managing schedules, and enhancing
collaboration through advanced capture and analysis of crucial
information, Meeting Insights is changing the game. Leveraging
expertise in voice and conversational AI technologies, AudioCodes
has created a solution that transforms virtual gatherings into
reusable knowledge resources. This allows participants to focus on
meaningful conversations while AI handles note-taking,
summarization, and knowledge sharing. With Meeting Insights,
AudioCodes is not just improving meetings; it is redesigning how
organizations collaborate and innovate in the new digital
workspace.
Meeting Insights offers a comprehensive set of features and
benefits, standing out with its expanded solution that provides a
unified experience across platforms and delivers enterprise-wide
value.
- Unified Meeting Repository: Centralize all meeting data
from both Teams and Zoom in one secure, searchable location.
- Cross-Platform Consistency: Experience the same advanced
AI-powered features such as transcription, summarization and action
item tracking across both platforms.
- Flexible Integration: Easily add Meeting Insights to
Zoom meetings through forwarded invitations or ad-hoc from the
Meeting Insights portal.
- Enhanced AI Ecosystem Integration: Meeting Insights
distributes both Zoom and Microsoft Teams meeting recaps via email,
making them searchable and accessible by AI tools like Microsoft
Copilot. This integration amplifies the value of meeting data,
allowing organizations to leverage insights across their existing
AI and business intelligence platforms.
- Enhanced Data Mining: Gain comprehensive insights into
meeting patterns and productivity across your entire
organization.
- Enterprise-Grade Data Security: Benefit from robust
features like data encryption at rest and in transit, role-based
access control, data retention policies, audit trail of user
activities, compliance with regulations such as GDPR, CPRA, CCPA,
certified ISO 27001, ISO 27032, SOC2 Type II.
Availability
The Zoom-enabled version of Meeting Insights is available
immediately for all existing and new customers. Visit
www.audiocodes.com or contact your AudioCodes representative for
more information.
About AudioCodes
AudioCodes (NASDAQ, TASE: AUDC) is a leading innovator of
intelligent cloud communications solutions. AudioCodes empowers
enterprises and service providers to build and operate
state-of-the-art voice networks, unified communications platforms,
and AI-driven productivity tools. The cutting-edge portfolio
includes cloud-native applications, advanced voice AI technologies,
and comprehensive communication solutions tailored for the modern
digital workplace. Trusted by global Fortune 500 companies and
tier-1 operators worldwide, AudioCodes drives digital
transformation through seamless integration, enhanced
collaboration, and unparalleled communication experiences.
For more information, visit www.audiocodes.com.
About Meeting Insights
Meeting Insights, AudioCodes' award-winning organizational
meeting intelligence solution, transforms Microsoft Teams and Zoom
meetings into a centralized hub of actionable business insights.
This advanced SaaS offering leverages cutting-edge conversational
AI to drive enterprise-wide collaboration and decision-making,
going beyond simple transcription to provide comprehensive meeting
analytics, automated action item tracking, and role-based insights.
Recently recognized as "Best Use of AI" by UC Today, Meeting
Insights delivers targeted insights that enhance operational
efficiency and foster a culture of informed decision-making across
multiple communication platforms, making it an indispensable tool
for modern, data-driven organizations.
Follow AudioCodes' social media channels:
AudioCodes invites you to join our online community and follow
us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook,
and YouTube.
Statements concerning AudioCodes' business outlook or future
economic performance; product introductions and plans and
objectives related thereto; and statements concerning assumptions
made or expectations as to any future events, conditions,
performance or other matters, are "forward-looking statements'' as
that term is defined under U.S. Federal securities laws.
Forward-looking statements are subject to various risks,
uncertainties and other factors that could cause actual results to
differ materially from those stated in such statements. These
risks, uncertainties and factors include, but are not limited to:
the effect of global economic conditions in general and conditions
in AudioCodes' industry and target markets in particular; shifts in
supply and demand; market acceptance of new products and the demand
for existing products; the impact of competitive products and
pricing on AudioCodes' and its customers' products and markets;
timely product and technology development, upgrades and the ability
to manage changes in market conditions as needed; possible need for
additional financing; the ability to satisfy covenants in the
Company's loan agreements; possible disruptions from acquisitions;
the ability of AudioCodes to successfully integrate the products
and operations of acquired companies into AudioCodes' business;
possible adverse impact of the COVID-19 pandemic on our business
and results of operations; the effects of the current terrorist
attacks by Hamas in Israel, and
the war and hostilities between Israel and Hamas, and Israel and Hezbollah as well as the
possibility that this could develop into a broader regional
conflict involving Israel with
other parties, may affect our operations and may limit our ability
to produce and sell our solutions; any disruption in our operations
by the obligations of our personnel to perform military service as
a result of current or future military actions involving
Israel; and other factors detailed
in AudioCodes' filings with the U.S. Securities and Exchange
Commission. AudioCodes assumes no obligation to update the
information in this release.
©2024 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD
VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's
Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room
Experience are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their
respective owners. Product specifications are subject to change
without notice.
Company Contacts
Niran Baruch,
Chief Financial Officer
AudioCodes
Tel:
+972-3-976-4000
niran.baruch@audiocodes.com
Roger L. Chuchen
VP, Investor
Relations
AudioCodes
Tel:
732-764-2552
roger.chuchen@audiocodes.com
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SOURCE AudioCodes