Benefitfocus Named a 2022 BenefitsPRO Luminaries Honoree
October 24 2022 - 9:15AM
Benefitfocus, Inc. (NASDAQ: BNFT), a cloud-based benefits
administration technology company committed to helping
organizations and the people they serve get the most out of their
health care and benefit programs, today announced it has been named
as a 2022 BenefitsPRO Luminaries honoree in the Humanizing Benefits
category. The BenefitsPRO Luminaries awards celebrate top benefits
professionals and organizations that strive to transform the
benefits business and set an example within the industry.
“Employers and health plans spend millions of dollars each year
to provide individuals with benefits that best support their unique
health and wellbeing needs. However, navigating through the dozens
of programs, plans and portals can be overwhelming and oftentimes
frustrating,” said Matt Levin, President and CEO of Benefitfocus.
“At Benefitfocus, we continuously look for ways to serve our
clients and simplify the benefits process to create an experience
that is easy, actionable and engaging. Earning this recognition
underscores our technology heritage, service culture and commitment
to helping people feel empowered and confident about how they
choose and use their benefits.”
The 2022 BenefitsPRO Luminaries were selected by a panel of
industry experts based on several criteria, including how well they
achieved their goals, the impact of their work; their dedication to
furthering modernization and humanization of the insurance
business; and their commitment to service and excellence.
Benefitfocus was recognized for its industry-leading user
experience over the past year, where it aided nearly 19 million
Americans in enrolling in benefits, achieving a 95 percent
satisfaction rating. Benefitfocus’ platform and capabilities
simplified the user experience in several ways, including
through:
- A new, streamlined enrollment flow that enables HR teams to
present benefits options and choices in logical steps
- Enriched chat capabilities to deliver quicker, easier benefits
resolutions to employees needing assistance
- Enhanced live translator features with more than 20 languages
to accommodate diverse, multilingual employee workforces
- Multi-channel service center capabilities via email, chat and
phone to efficiently assist employees needing open enrollment
support.
- Action-oriented engagement capabilities that equip employers
and health plans to communicate and share information with
individuals through multiple channels at the point in time when
they need to take action.
- Enhanced support around voluntary
benefits, including access to strategic advisors who provide
customers with expertise and best practices on how to best bring
their benefits strategy to life through personalized education,
communications and engagement tools.
“This year’s honorees exemplify how leading benefits
professionals are moving their industries toward a brighter future
and producing meaningful results in the areas that matter most to
employers, employees and the future of the benefits and health care
landscape,” said BenefitsPRO Editor-in-Chief Paul Wilson. “Our
team is excited to recognize these industry thought leaders and
innovators as part of our inaugural LUMINARIES program.”
Click here for the full list of the 2022 BenefitsPRO Luminaries
award winners.
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About BenefitfocusBenefitfocus (NASDAQ: BNFT)
is a cloud-based benefits administration technology company
committed to helping our customers, and the people they serve, get
the most out of their health care and benefit programs. Through
exceptional service and innovative SaaS solutions, we aim to be the
safest set of hands for our customers helping to simplify the
complexity of benefits administration while delivering an
experience that engages people and unlocks the potential for better
health and improved outcomes. Our mission is simple: to improve
lives with benefits. Learn more
at www.benefitfocus.com, LinkedIn and
Twitter.
Media Contact:
pr@benefitfocus.com
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