Combined Capabilities Deliver New,
Groundbreaking Platform that Proactively Remediates Complex IT
Performance Problems
GARTNER SYMPOSIUM/ITxpo -- CA Technologies (NASDAQ:CA), a leader
in IT monitoring analytics and business automation software, marked
a major milestone in the company’s autonomous strategy with the
availability of CA Digital Experience Insights which is now
combined with the power of CA Operational Intelligence and CA
Automic Service Orchestration. Together they form the new CA
Artificial Intelligence for IT Operations (AIOps) n platform, to
enable IT teams to automate and eliminate key tasks and make
self-healing applications a reality.
The CA AIOps-driven platform leverages new, innovative AI,
machine learning and automation capabilities. The platform
normalizes, correlates and analyzes the rapidly increasing volume
and variety of IT operational data across the entire digital
delivery chain. Seamlessly spanning cloud to mainframe, it provides
for superior user experiences, while speeding innovation and
increasing IT efficiency.
CA Technologies is the only vendor in the market to combine app,
infrastructure, network monitoring and machine learning analytics
with automated service orchestration; helping users solve complex
IT problems including performance, capacity and configuration
problems before they impact the business.
In a recent survey conducted by TechValidate, 76 percent of
customers indicated that predicting probable future events, that
may impact availability and performance, is the primary benefit of
AIOps platforms.
“Speed, scale and customer experience define value in today’s
digital economy, and AI-driven systems of intelligence that
increase revenue and improve operations are critical to our
customers’ digital transformation,” said Ashok Reddy, general
manager of DevOps solutions at CA Technologies. “With the advent of
nondeterministic, ‘self-driving’ apps, only CA can deliver the
AI-driven analytics and machine learning required to autonomously
predict and remediate incidents whereby transforming IT into a
strategic competitive advantage.”1
According to Gartner, “By 2023, 30 percent of large enterprises
will be using artificial intelligence for IT operations (AIOps)
platforms and digital experience monitoring (DEM) technology
exclusively to monitor the nonlegacy segments of their IT estates,
up from 2 percent in 2018.” Furthermore, “by 2023, AIOps platforms
will become the prime tool for analysis of monitoring data. Today's
domain-specific monitoring tools will become specialist, midlevel
managers, who, while continuing to exist, will feed their important
data into AIOps for consolidated, higher-level analysis.”2
“Today’s customer wants everything done better, faster and
cheaper and the CA AIOps platform helps us to do that,” says John
O’Donnell, Vice President of Operations at IntelliNet. “With CA
Operational Intelligence, we’re resolving problems faster, with the
right resources, and in many cases avoiding issues altogether,
making us a more competitive and attractive partner for new and
existing customers.”
To create apps that are truly self-healing, IT teams need
systems that can automate problem recognition and the execution of
multiple corresponding steps to fully remediate issues across
complex hybrid IT environments.
CA Digital Experience Insights uses machine learning and complex
pattern matching to automatically identify the root cause of common
app performance issues such as limited computing capacity and Java
memory errors. Through a seamless connection to CA Automic Service
Orchestration, this root cause identification automatically
triggers a cascade of corresponding actions such as scaling up
additional resource, initiating restarts or failing over to active
resource. The end result is that many common performance issues can
be remedied before they ever impact end users, often without any
human intervention.
Capabilities and benefits of the CA AIOps platform include:
- Comprehensive Contextual Operational
Intelligence. CA Digital Experience Insights ingests structured
and unstructured data from IT performance monitoring tools spanning
mainframe to the cloud and any third-party source into a single,
resilient data lake. Supported coverage includes metric, alarm,
log, topology, text and API data.
- Proactive Closed Loop
Remediation. CA Digital Experience Insights combined with
Automic Service Orchestration offers predictive analytics to help
solve complex IT problems like performance and capacity.
Configuration issues can be detected proactively (before they
impact users) and remediated automatically.
- Vendor-agnostic Integrations.
Customers can more quickly and easily stream metric, event, log and
topology data to and from any third-party monitoring, management,
analytics, and visualization tools, including Splunk, IBM, Elastic,
ServiceNow, Dynatrace, AppDynamics, SolarWinds, Puppet, Chef,
Tableau and more.
- Pre-packaged Algorithms and CA
Integrations. Built-in machine-learning-driven algorithms,
dashboards, and integrations speed time to value for customers. The
CA AIOps platform also integrates with a wide variety of CA
solutions.
- Powerful open source-based
engine. Built on top of CA Jarvis, a powerful analytics engine
that leverages open technologies such as Elasticsearch, Apache
Kafka®, and Apache Spark™, the solution scales and allows teams to
more easily integrate with third-party business or IT data sources
to further enrich the data set.
Unlike point monitoring and incident management tools, CA offers
cross-tier correlated insights, enabled by AIOps, that provide IT
Ops teams with streamlined insight into the state of the customer
experience. Understanding how underlying apps and infrastructure
affect performance and having the availability and intelligence to
predict and prevent future problems is critically important in this
day and age. In TechValidate’s research, 82 percent of surveyed
customers agreed that CA has the breadth and depth of monitoring
expertise to deliver the cross-correlation of data from app to
infra to network.3
Additional Resource:
CA AIOps customer research: Customers Applaud AIOps as the
Future of ITOps research portal
Tweet this: @CAinc Launches Autonomous Artificial
Intelligence for IT Operations Capabilities #AIOps #Automation
#ITOps #Analytics https://www.ca.com/us/products/aiops.html
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About Gartner Symposium/ITxpo
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About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
___________________________1 TechValidate, May 2018,
https://www.techvalidate.com/tvid/D3A-EDE-8CC2 Gartner, Inc.
"Deliver Cross-Domain Analysis and Visibility with AIOps and
Digital Experience Monitoring” by Charley Rich, Padraig Byrne, July
5, 20183 TechValidate, May 2017,
https://www.techvalidate.com/tvid/094-D04-34C
View source
version on businesswire.com: https://www.businesswire.com/news/home/20181016005062/en/
PressCourtney GlymphCA Technologies+44 (0)
7867488769Courtney.glymph@ca.com
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