PlayHarder
11 years ago
Caesars Casino on Facebook Says Merry Christmas and Grinches Players Out Of Billions of Chips
FACEBOOK, Dec. 11, 2013 -- Early in the morning on Dec. 10, 2013, Caesars Casino on Facebook changed their homepage graphics to a Christmas scene and started playing "We Wish You A Merry Christmas" on the app home page. Caesars on Facebook sells chips but like Zynga games, there's no way to cash out. But many people buy chips for the excitement of being a high roller, even if it's just for fun.
Caesars features continuous slot tournaments with prizes for the top players. There's no entry fee and a percentage of the chips spent goes in the jackpot which keep rising until the end. Previously, 1 billion chips was the maximum prize. But lo and behold, on this Christmas morning (albeit very early) the jackpots on the contests were 5 billion, 10 billion, all the way to 81 billion chips! A magical Christmas gift indeed! Players went crazy, playing high stakes and long hours to win massive jackpots. The billion chip contests continued for 12 hours, from 4am to 4pm Pacific. An amazing day and Caesars showed remarkable holiday spirit.
Until this morning. Players were greeted with 90% or more of their chips having vanished. A few hours later, Caesars posted a message on their https://www.facebook.com/CaesarsCasino page:
---Contest Payout Discrepancy---
On 10th December 2013, between 4am & 4pm PST, contests winners were mistakenly paid 100 times more Coins than their actual prize. We are very sorry for this error and for any misunderstanding this may have caused.
To maintain the rules of contest fairness, the accounts of the prize winners will be updated with their correct prize amount. Due to this glitch we are also adding an additional 50% compensation to your contest win.
We sincerely apologize for this error to anyone who has been effected [sic]. Thank you for your understanding.
—Caesars Casino—
Immediately players began responding to the extraordinary step of just taking billions of chips out of their accounts. Instead of considering the damage to their reputation with paying players, instead the moderators began deleting comments responding to the announcement with a fever. After hundreds of comments were posted and deleted, Caesars deleted the original post and all comments and reposted with the misspelled "effected" corrected. They continue to delete comments.
Caesars is wrong on many levels. Most importantly, the contests paid exactly what they said they would pay. Many players bought chips to play in the tournaments, which had all the prizes clearly marked like this:
This wasn't a fast accident, it went on for 12 hours. Players competed for these huge prizes because that's what they said the prizes were. Winners were greeted with winning messages and the chips were deposited.
Example comments posted as replies to the ---Contest Payout Discrepancy--- posting:
Richard Anderson -- The payouts were not a "mistake". They were listed as a prize, and we played to win the listed prizes. We even bought tokens in order to win the larger prizes. And when we won, the prizes were added to our accounts. But today you just yanked the tokens out of our accounts. I went from 2.7 Billion to less than 13 Million, having paid REAL MONEY to purchase more tokens than that! When you accepted my money in exchange for tokens used to play in a contest, you accepted a contract. By retroactively changing the payouts, you breached that contract.
James Rowan -- I won BIG yesterday,I also spent time playing that I would not of if it not been for Caesars advertised winnings.They taketh away 3.5 Billion points and many hours of play.This is FRAUD.
Samantha A. Christian -- Plus there were no "mistaken payouts". The tournaments were listed as 1b - 400b (the 2 hour one). It paid out EXACTLY how it was listed and EXACTLY how it was described on the website. So it is not like the tournament was listed as 1m-400m and paid out 100X what was said. NOPE! It paid out exactly what was listed and described. This means all payouts were legitimate.
Alvin Taylor -- I played last night and played hard because I thoiught it was a gimmick to get more people to play . they took 2 and a half billion from me. Won't play this again . Will go to another sight. Who ever is in charge of this site , shame on you. You make the mistake and I pay. Wouldn't have play this much if it was regular plays. I agree that this is how the grinch stole christmas.
Caesars has handled this poorly. If they can simply change the rules and take away winnings, what will this mean for paying customers? Caesars needs to do the right thing and return players' winnings or risk ruining their online reputation, which the company is banking on to help mitigate their serious debt problems.
"We Wish You A Merry Christmas" continues playing on the homepage. https://apps.facebook.com/caesars/
Wildbilly
11 years ago
Caesars Interactive Entertainment Launches Three Online Casino Websites for New Jersey Residents & Visitors
Date : 11/21/2013 @ 1:00PM
Source : PR Newswire (US)
Stock : Caesars Acquisition Company - Class A (MM) (CACQ)
Quote : 10.75 0.14 (1.32%) @ 8:10PM
Caesars Interactive Entertainment Launches Three Online Casino Websites for New Jersey Residents & Visitors
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Caesars Acquisition Company - Class A (MM) (NASDAQ:CACQ)
http://ih.advfn.com/p.php?pid=nmona&article=60125989
ATLANTIC CITY, N.J., Nov. 21, 2013 /PRNewswire/ -- On June 26, 1979, Caesars Atlantic City first opened its doors. Now 34 years later, a new era of gaming in New Jersey begins, as three online real-money gaming offerings under the Caesars umbrella begin entertaining New Jersey residents and visitors.
(caption: Take a Spin at the Virtual Tables on CaesarsCasino.com -- New Jersey residents and visitors to the Garden State can now play real money casino games online. (PRNewsFoto/Caesars Interactive Entertainment)
source: CAESARS INTERACTIVE ENT.
media contact info: Seth Palansky, Caesars Interactive Entertainment, Inc. (CIE) Vice President, Corporate Communications, spalansky@caesars.com, +1-702-407-6344.
tags: ENTERTAINMENT, Gambling & Casinos)
Starting at 6 pm tonight, consumers 21 or older inside New Jersey's borders and who have been vetted through our responsible gaming screening can log onto CaesarsCasino.com, HarrahsCasino.com or WSOP.com to play poker, blackjack, roulette, baccarat, video slots and video poker as part of the soft launch.
Caesars Interactive Entertainment, Inc. (CIE), the online arm of Caesars Acquisition Company (CAC) (Nasdaq: CACQ), is offering three distinct brands right out of the gate.
Both the Caesars and the Harrah's names will become the longest-running casino brands in New Jersey to offer online gaming, and the World Series of Poker is the longest-running poker brand in existence, with roots dating back to 1970. WSOP.com launched real-money online poker in Nevada two months ago.
"We are excited to be launching three of the most iconic U.S. gaming brands online for those inside New Jersey borders," said CIE Senior Vice President Geoffrey Stewart. "With industry-leading technology and the loyalty benefits of our Total Rewards and Action Club programs, we know consumers will quickly see why CaesarsCasino.com, HarrahsCasino.com, and WSOP.com are some of the best places to play online casino games for real money in the Garden State. The fun and action found online will reflect what our players have come to expect from our land-based properties for decades."
When the sites launch tonight, the offering will be in the soft launch stage, a period in which CIE and the New Jersey Division of Gaming Enforcement (NJDGE) authorities will closely monitor all facets of the operation. The soft launch phase starts with limited hours. November 21-22: 6 pm to 2 am Eastern Time; November 23: 8 am to midnight Eastern Time; and November 24 and 25: Open 24 hours. The NJDGE will have final authority to approve the technology. Once cleared, a full unencumbered launch is expected to occur. CIE expects its offerings to be consistent during and after this phase. The public can play on the site during the soft launch stage.
At launch, CaesarsCasino.com, HarrahsCasino.com and WSOP.com will be available on both PC's and Mac desktop computers. The casino products will be web-browser based offerings, while WSOP.com, as is in Nevada, is a downloadable software product that is saved to a player's desktop. Mobile versions of all three offerings are expected in the coming months.
Consumers can log onto CaesarsCasino.com, HarrahsCasino.com and WSOP.com right now to register for an account. To follow the latest from each of our sites, please follow us on Twitter by adding @CaesarsOnline (www.twitter.com/CaesarsOnline), @HarrahsOnline (www.twitter.com/HarrahsOnline) and @WSOPcom (www.twitter.com/WSOPcom).
To power CaesarsCasino.com, CIE has partnered with Amaya Gaming. Amaya is a Montreal, Canada headquartered company founded in 2004 and a leading provider of technology-based gaming solutions to the regulated gaming industry.
For the HarrahsCasino.com and WSOP.com offerings, CIE has partnered with 888 Holdings, Inc. 888 also powers CIE's online offerings in Nevada. 888 Holdings was founded in 1997 and is based in Gibraltar.
Customer Loyalty Program
Caesars has an industry-leading customer loyalty program called Total Rewards, which operates in a similar manner to other loyalty programs in other industries, rewarding customers with benefits that matter most to them, both with tier status upgrades as well as award redemptions based on point accumulation. The Caesars database currently has 44 million members in the program and this program will be extended into the online space through CIE.
CaesarsCasino.com & HarrahsCasino.com: Customers will be able to earn loyalty benefits for their play utilizing Caesars Entertainment's industry-leading loyalty program. Total Rewards members signing up for any of CIE's online real-money offerings will be able to continue earning Reward Credits toward their tier status for their online play while also earning Reward Credits for use at any Total Rewards casino. Rewards Credits can be used both in land-based venues and online. Benefits include the ability to use points for discounted room nights, dining credit, show tickets and merchandise across all Caesars properties.
WSOP.com: Following the lead of Total Rewards, WSOP.com will utilize its own loyalty program already launched in Nevada, called the Action Club, and will recognize and reward online poker players with loyalty points (WSOP Points) for each hand or tournament they play. The Action Club Rewards currency can be redeemed for cash to buy into online ring games or tournaments or they can be converted into Rewards Credits to use for discounted room nights, dining credit, show tickets, merchandise or even WSOP tournament buy-ins across all Total Rewards casinos. Plus they can be turned into dollars for those who wish to keep them online. Additionally, given the close ties with Total Rewards, Action Club members will have the ability to earn casino status in the Total Rewards program based on their online play. The simplicity, transparency and association with Total Rewards, plus competitive and easy to redeem rewards make the Action Club a premier loyalty program.
Promotions
In terms of promotions, CIE is expected to provide some of the best offers in the business. Each of our three sites will offer unique opportunities for those participating, with each website providing all the latest promotions and details under its "promotions" page. Some expected promotions include:
CaesarsCasino.com – "Live Like Caesar" – With over $80,000 in prizes, including a Grand Prize first-class trip to Rome, Italy*
HarrahsCasino.com – "Pop n' Shop Britney Spears Sprees" plus "$30,000 in prizes in 30 Days" – One lucky grand prize winner will be whisked to Las Vegas with VIP concert tickets to experience Britney Spears' residency at Planet Hollywood Las Vegas, plus a $2,000 shopping spree to get them ready for the big night*
WSOP.com -- $1,000,000 guarantee Online Championships, plus the exclusive destination to win seats into land-based WSOP events*
*Subject to approval of NJDGE.
Deposits/Withdrawals
Players will be able to register and withdraw from outside New Jersey borders, but to participate in games consumers will need to be verified as inside the state borders of New Jersey. Our platforms will use state-of-the-art geo-location technology to validate where players are physically located. To fund an online account with us, customers have a variety of options to do so. Deposit and Withdrawal options include:
At the Caesars Atlantic City casino cage (cash only)
ACH (eChecks via your banking account)
Credit and Debit Cards
Paper checks (withdrawal only)
Site by Site specifics
WSOP.com: WSOP.com is the online home of world's most-trusted, oldest and most prestigious poker brand – the World Series of Poker (WSOP). It will be the exclusive destination for online players in New Jersey to win seats into the land-based World Series of Poker, which has awarded more than $1.8 billion to players during its history, including more than $197 million in 2013 alone. WSOP.com will offer satellite and ladder tournaments that could qualify a player for a seat at the $10,000 WSOP Main Event at the Rio All-Suite Hotel & Casino in Las Vegas for the price of a movie ticket.
WSOP.com kicks off its unique offering with an opportunity for players of all skill levels to participate in our live offering at Harrah's Atlantic City when the WSOP Circuit rolls into town from November 29 to December 9. The WSOP.com team will be on hand at the Circuit Event and will be offering Circuit players special promotions.
At launch, the WSOP.com real-money poker offering will be available to both PC and Mac Users and will offer:
Cash games, Sit & Go's, Satellites and Multi-table Tournaments
Buy-ins for cash games that start as low as 1¢-2¢ and tournaments that start at $1.10
Daily $100 freerolls for players of all levels
Limit and No-Limit Hold'em with full table and short-handed games, plus the popular Omaha variant including Omaha Hi-Lo, as well as Seven Card Stud.
Casino games – Click on the Blackjack or Casino tab, to open up a host of casino-style games.
Action Club – Our own unique loyalty program for players.
In order to begin playing on WSOP.com, players should go to www.WSOP.com and follow the instructions to register and download the poker client.
CaesarsCasino.com: Caesars Palace opened in Las Vegas in 1966 and in Caesars Atlantic City in 1979. Just like at Caesars Atlantic City or Caesars Palace, consumers signing up to CaesarsCasino.com will find a wide variety of their favorite table games and slots to choose from. And if you are a Total Rewards member, don't forget to provide us your Total Rewards membership number, so you can earn Tier Credits and Reward Credits. If you aren't yet a Total Rewards member, don't fret. Sign up for free for the first time and show your loyalty with us to be rewarded in return. Among the expected action you will find on CaesarsCasino.com:
Blackjack
Roulette (both American and European-style)
Baccarat
Video Poker
Video Slots – a whole host of slot content from the best in the business, including some of the most popular games and others you will surely enjoy
In order to begin playing on CaesarsCasino.com, consumers should go to www.CaesarsCasino.com and follow the instructions to register.
HarrahsCasino.com: William F. Harrah opened his first bingo parlor in Reno, Nevada in 1937. The Harrah's brand has been around ever since and we are excited to offer its first-ever internet iteration to those in New Jersey, under the HarrahsCasino.com banner. Much like our CaesarsCasino.com offering, consumers will find a wide variety of casino games they are used to playing at Harrah's properties throughout the United States. The Total Rewards program does extend to HarrahsCasino.com too! Among the expected games you can play on HarrahsCasino.com are:
Blackjack
Roulette (American, European and French versions)
Video Slots
Video Poker
In order to begin playing on HarrahsCasino.com, consumers should go to www.HarrahsCasino.com and follow the instructions to register.
FORWARD LOOKING STATEMENTS
This press release includes "forward-looking statements." You can identify these statements by the fact that they do not relate strictly to historical or current facts. These statements contain words such as "may," "will," "project," "might," "expect," "believe," "anticipate," "intend," "could," "would," "estimate," "continue," "pursue," or the negative or other variations thereof or comparable terminology. In particular, they include statements relating to, among other things, when online real money gaming will launch and the expected games on each of the offerings. These forward-looking statements are based on current expectations and projections about future events.
You are cautioned that forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties that cannot be predicted or quantified, and, consequently, the actual performance of CIE and the synergy between offline and online that we believe will be achieved may differ materially from those expressed or implied by such forward-looking statements. Any forward-looking statements are made pursuant to the Private Securities Litigation Reform Act of 1995 and, as such, speak only as of the date made. CIE disclaims any obligation to update the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date stated or, if no date is stated, as of the date of this press release.
ABOUT CIE
CIE is a subsidiary of Caesars Growth Partners, LLC ("CGP"), a casino asset and entertainment company focused on acquiring and developing a portfolio of high-growth operating assets and equity and debt investments in the gaming and interactive entertainment industry. CGP is a joint venture between Caesars Acquisition Company (NASDAQ: CACQ) and Caesars Entertainment Corporation (NASDAQ: CZR), the world's most diversified casino entertainment provider and the most geographically diverse U.S. casino-entertainment company. CAC is CGP's managing member. For addition information please visit: www.caesarsinteractive.com.
SOURCE Caesars Interactive Entertainment
Copyright 2013 PR Newswire
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