CDC Software Hosts North American User Conference with Record Attendance and Enthusiastic Customer Feedback
May 19 2008 - 7:30AM
Business Wire
CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ:
CHINA) and a global provider of industry-specific enterprise
software applications and consulting services, hosted its annual
North American user conference, CDC Connect, in Denver, Colorado,
from May 12-15. With record attendance, CDC Connect was the
company�s first North American user conference to include customers
from all of its product lines. CDC Connect attracted 650 attendees,
representing all of the company�s major vertical industries
including financial services, manufacturing, distribution, food and
beverage, consumer products, life sciences, specialty chemicals,
metals and natural products. During the conference, customers and
partners learned about new products and services that are helping
enable business change, which was the theme for the conference. CDC
Connect featured 120 educational sessions, 24-hands-on product test
drive sessions and more than 50 exhibits and demonstrations that
included the company�s new releases and significant upgrades of its
products, including Pivotal CRM, Saratoga CRM, Ross Enterprise, CDC
Factory, as well as its new Software as a Service CRM solution,
Pivotal CRM On Demand. Customers also learned about CDC Global
Services value-add offerings including Microsoft consulting
services, managed services, custom application development, onshore
and offshore IT services, and outsourced help desk support. Other
conference highlights included: Key Note speakers: Jeanne Bliss,
author of Chief Customer Officer: Getting Past Lip Service to
Passionate Action, spoke on real world case studies about making
customers the focal point for organizational silos, adding
customers to the strategic agenda, and aligning priorities to
create transformational changes to the customer experience. Jerry
Greenfield, Co-Founder of Ben & Jerry�s, shared his experiences
gained as he and his partner drove business change to grow their
specialty ice cream business to unprecedented levels while
promoting corporate philanthropy. Special Interest Group (SIG)
meetings where users discussed, in an open forum with their peers,
industry trends and challenges, strategies, and solutions. During
the user conference, selected customers received awards for their
achievements with CDC Software applications and services. The award
winners included: A large financial services firm received the
award for Excellence in Rapid Deployment for their deployment of
Pivotal CRM to more than 1,400 users across 100 locations in only 3
weeks. A leading commercial and consumer electronics firm received
the award for Excellence in Marketing Automation for increasing
their number of qualified sales leads by ten-fold while reducing
their cost per lead by 85 percent with CDC MarketFirst. A global
specialty chemicals company received the award for Excellence in
Managing Business Change for the successful migration of their
global operations from SAP to Ross Enterprise in only 4 months as
they were spun-out from their parent company through a private
equity buy-out. In addition to CDC Software�s North American
conference, CDC Software Connect user conferences are scheduled
around the globe throughout 2008 in the U.K., Spain, France, Nordic
region and Asia Pacific. �Through the feedback and customer stories
highlighted at the conference, we are very proud to learn of the
customer value that CDC Software is creating,� said Eric Musser,
president and CEO of CDC Software. �The participation of customers,
partners and sponsors at our first united conference in North
America was fantastic and highlighted the momentum we have
established with our customers, particularly in our target vertical
industries. CDC Connect provided a valuable opportunity for
everyone in our ecosystem to come together and gain better insight
into leveraging CDC Software�s solutions and services to drive
business change and help achieve their business goals.� �Each year,
our customers, representing some of the most forward-thinking
professionals in their industries, gather at our user conference to
learn more about our solutions and services and provide us with
candid feedback,� said Bruce Cameron, senior vice president of
Global Sales. �The feedback at this year�s conference was
overwhelmingly constructive and positive. As industry solutions
specialists, we value this insight because it helps us continually
enhance and develop solutions and services that best help meet
their specific industry requirements.� About CDC Software CDC
Software, The Customer-Driven Company�, is a provider of enterprise
software applications designed to help organizations deliver a
superior customer experience while increasing efficiencies and
profitability. CDC Software's product suite includes: CDC Factory
(manufacturing operations management), Ross ERP (enterprise
resource planning) and SCM (supply chain management), CDC Supply
Chain (supply chain management, warehouse management and order
management), Pivotal CRM and Saratoga CRM (customer relationship
management), CDC MarketFirst (marketing automation and lead
management), Respond (customer complaint and feedback management),
c360 CRM add-on products, industry solutions and development tools
for the Microsoft Dynamics CRM platform, Platinum HRM (human
resources) and business analytics solutions. These
industry-specific solutions are used by more than 6,000 customers
worldwide within the manufacturing, financial services, health
care, home building, real estate, and wholesale and retail
distribution industries. The company completes its offerings with a
full continuum of services that span the life cycle of technology
and software applications, including implementation, project
consulting, outsourced business services, application management
and offshore development. CDC Software is the enterprise software
unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 12 on
the MBT 2007 Global 100 List of Enterprise and Supply Chain
Management Application vendors. For more information, please visit
www.cdcsoftware.com. Forward Looking Statement This press release
includes "forward-looking statements" within the meaning of the
United States Private Securities Litigation Reform Act of 1995, and
includes statements relating toour beliefs regarding our products�
abilities to help bring about business change and improvement, our
beliefs regarding the value of our product offerings, our beliefs
regarding the results achieved by companies that used our solutions
and applications that we have named as award-winners, whose results
may vary from the results of other customers who use ourproducts
and applications, our beliefs regarding the momentum we have
established withour customers and the value of customer feedback,
our ability to help our customers achieve their business goals, our
ability and continued commitment to enhancing and developing
solutions and services that help meet specific industry needs, our
commitment to ongoing product support and innovation and providing
increased value in support of our customers� success, the features
and functionality of CDC Software�s products and our beliefs
regarding the continued market acceptance thereof and other
statements which are not historical fact. These statements are
based on management's current expectations and are subject to risks
and uncertainties and changes in circumstances. There are important
factors that could cause actual results to differ materially from
those anticipated in the forward looking statements including,
among others: the need to develop, integrate and deploy
applications to meet customer's requirements, the possibility of
development or deployment difficulties or delays, the dependence on
customer satisfaction with CDC Software�s products, and the ability
to address the requirements of specific target industries. Further
information on risks or other factors that could cause results to
differ is detailed in filings or submissions with the United States
Securities and Exchange Commission made by CDC Corporation in its
Annual Report for the year ended December 31, 2006 on Form 20-F
filed on July 2, 2007. All forward-looking statements included in
this press release are based upon information available to
management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking
statements which speak only as of the date of this press release.
The company assumes no obligation to update or alter the forward
looking statements whether as a result of new information, future
events or otherwise.
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