STAMFORD, Conn., Jan. 20, 2022 /PRNewswire/ -- Charter
Communications, Inc. (NASDAQ:CHTR) today announced that
Tom Adams, Executive Vice President
of Field Operations and Jon Hargis,
Executive Vice President, Chief Marketing Officer will transition
to advisory roles in April and retire later this year.
"Jon and Tom have been instrumental to the growth and success of
Charter and the embodiment of leadership in the development of
their teams," said Tom Rutledge,
Charter Chairman and CEO. "Jon is a legend in cable marketing and
his no-nonsense attitude, competitive instinct and sales leadership
helped drive Charter's growth and the creation of a
customer-centric value proposition that continues to be at the core
of our business model today.
"Tom's steady hand, expertise and commitment to excellent
customer service led our field operations through the repositioning
of Charter in the marketplace and the successful completion of the
largest systems integration this industry has seen.
"I thank them both for their friendship, their many
contributions to Charter and the broader cable industry, which has
also benefited from their storied careers."
Adams served as EVP, Field Operations since joining Charter in
2012 overseeing the delivery of high-quality service to homes and
businesses across Charter's 41-state footprint. For 17 years
he served in operational roles at Time Warner Cable including
Division President in Binghamton,
N.Y. and Rochester N.Y;
Regional Vice President of Operations for Wisconsin and Eastern Carolina. Earlier in his
career he held various leadership roles at NewChannels
Corporation.
Since joining Charter in 2012, Hargis has served as Chief
Marketing Officer overseeing all sales and marketing for the
company, including its successful rebranding to Spectrum and the
launch of new pricing and packaging, which continues to deliver a
growing value to customers. He joined Charter from Cablevision,
where he most recently served as Executive Vice President,
Marketing and previously served in various leadership roles at
AT&T.
Proven Leaders Monaghan, Ray, Peters and Ruiz Positioned to
Lead Charter's Future Field Operations, Marketing and Sales
Success
In anticipation of the upcoming retirements, the company
promoted and expanded the roles of a number of proven Charter
executives. Tom Monaghan has
been elevated to Executive Vice President, Field Operations, and
Adam Ray takes on the newly
created role of Executive Vice President, Chief Commercial Officer,
overseeing all of sales and marketing. Both will report to
Chris Winfrey, Chief Operating
Officer. Sharon Peters and
Christian Ruiz have been
promoted to Executive Vice President, Chief Marketing Officer, and
Executive Vice President, Sales, respectively, and will report to
Ray.
"Having worked closely with the field operations, sales and
marketing teams over the years, I have seen firsthand the
capabilities and leadership that Tom, Adam, Sharon and Christian
bring to the organization," said Winfrey. "They possess the
necessary skill, experience and track records that will benefit
Charter long into the future."
Monaghan will add oversight of field engineering and
construction, including Charter's previously announced $5 billion Rural Digital Opportunity Fund
expansion; supply chain management; business planning and human
resources for Field Operations to his current role leading
Charter's 11 field operating regions across 41 states. With more
than 30 years of industry experience, Monaghan has served in
multiple operational roles at Charter, most recently as Senior Vice
President, Field Operations. He joined Charter in 2014 from
Cablevision, where he served as vice president of field operations
in the Cable and Communications Division. Prior to Cablevision he
served in operations roles at Net2000; Teligent, Inc.; Bell
Atlantic; and Verizon.
In Ray's newly created position, he will now oversee all
marketing activity for Charter in addition to his current role
leading sales, retention, analytics and Spectrum Community
Solutions. Since June 2021,
Ray served as EVP, Sales Operations and Planning, and prior to that
as EVP, Spectrum Community Solutions. Previously, he served as
Regional Vice President of Field Operations for the Florida Region;
Group Vice President, Residential Direct Sales; Senior Director,
Sales Operations in Los Angeles;
and Director of Sales and Marketing during his 16 years with
Charter. He joined Charter in 2005 from Comcast, where he spent
five years as a sales leader in Knoxville, Tenn.
Peters, who has been promoted to Executive Vice President, Chief
Marketing Officer, expanded her oversight to include the entire
marketing function, adding Marketing & Creative Services, and
Digital Marketing when she was named Senior Vice President,
Marketing, in 2021. She joined Charter in 2016 as GVP of Marketing.
Previously, Peters spent nearly 20 years at Cablevision, ultimately
serving as the lead marketing executive responsible for developing
integrated digital, media and direct marketing strategies and plans
for the Optimum brand.
Ruiz has been elevated to Executive Vice President, Sales. He
most recently served as SVP, Sales & Retention and in 2021 his
responsibilities were increased to include all residential and
small- and medium-sized business (SMB) sales and retention
functions, adding direct sales, Spectrum Stores and Retail, SMB
Strategic Channels and Sales Operations to his existing
responsibilities for all of Charter's inbound sales and retention
call centers. Ruiz joined Charter in 2014 as Regional Vice
President, Commercial Sales. He previously served as Senior Vice
President of Customer Service at Cablevision, and also led sales
and service teams at AT&T and T-Mobile, USA.
About Charter
Charter Communications, Inc. (NASDAQ:CHTR) is a leading
broadband connectivity company and cable operator serving more than
31 million customers in 41 states through its Spectrum brand. Over
an advanced communications network, the company offers a full range
of state-of-the-art residential and business services including
Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business®
delivers the same suite of broadband products and services coupled
with special features and applications to enhance productivity,
while for larger businesses and government entities, Spectrum
Enterprise provides highly customized, fiber-based solutions.
Spectrum Reach® delivers tailored advertising and production for
the modern media landscape. The company also distributes
award-winning news coverage, sports and high-quality original
programming to its customers through Spectrum Networks and Spectrum
Originals. More information about Charter can be found at
corporate.charter.com.
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SOURCE Charter Communications, Inc.