BURLINGTON, Mass., Oct. 12 /PRNewswire/ -- ClickSoftware
Technologies Ltd. (Nasdaq: CKSW), the leading provider of automated
workforce management and optimization solutions, announced today
that it has been selected by Mosaic Sales Solutions to provide
optimized resource scheduling.
Texas-based Mosaic delivers a
wide range of services to retail, consumer packaged goods,
electronics and entertainment companies, including in-store
merchandising, direct and assisted selling and experiential
marketing. With hundreds of opportunities everyday for its
customers to improve visibility, awareness and sales of products
through on-site and customer interactive strategies, the sales and
marketing support giant needs to orchestrate the planning,
scheduling and deployment of thousands of contingent employees
throughout North America.
To immediately create optimized service schedules that ensure
that the right person is in the right place to deliver the right
service, Mosaic chose ClickSoftware's ClickSchedule.
"For our customers, we provide the hands-on, on-site resources
that are critical for affecting change, embodying brand and
ultimately increasing sales," said Robert
Rae, Chief Information Officer at Mosaic. "Whether it's
staffing for a simple new product demo on a single day at a single
store or a multi-day event for hundreds of customers, ClickSoftware
will help us act quickly to plan and send out the perfect team for
each and every customer."
Mosaic plans to implement the solution early 2011 to identify
and optimize resources, launch recruitment campaigns based on those
optimal scenarios and execute schedules.
"There are hundreds of businesses that rely on contingent
workforces and Mosaic is setting the standard for a successful
model built on a highly flexible and scalable workforce," said
Hannan Carmeli, President and Chief
Operating Officer of ClickSoftware. "We're extremely pleased to
help Mosaic continue to deliver the kind of service excellence that
customers have come to depend on, lower costs and stay to true to
its commitment to employees."
About ClickSoftware
ClickSoftware is the leading provider of automated workforce
management and optimization solutions for every size of service
business. Our portfolio of solutions, available on demand and on
premise, create business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our
patented concept of 'continuous planning and scheduling'
incorporates customer demand forecasting, long and short term
capacity planning, shift planning, real-time scheduling, mobility
and location-based services, as well as on-going communication with
the consumer on the expected arrival time of the service
resource.
As the pioneers of the 'W6' concept more than 20 years ago, we
have perfected solutions for solving a wide variety of problems on
Who does What, for Whom, with What, Where and When. The combination
of proven technology with educational services helps businesses
find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry
regulations/legislation. ClickSoftware's solutions manage over
200,000 resources in service businesses across a variety of
industries and geographies. Our flexible deployment approach,
breadth and depth of solutions and strong partnerships with leading
CRM/ERP vendors and system integrators makes us the number one
choice to deliver superb business performance to any organization.
The company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific. For more
information, please visit www.clicksoftware.com. Follow us on
Twitter.
Safe Harbor
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S. Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits to Mosaic and its customers from using
ClickSchedule. Such "forward-looking statements" involve known and
unknown risks, uncertainties and other factors that may cause
actual results or performance to differ materially from those
projected, including those discussed in the "Risk Factors" section
and elsewhere in ClickSoftware's annual report on Form 20-F for the
year ended December 31, 2009 and in
subsequent filings with the Securities and Exchange Commission.
Except as otherwise required by law, ClickSoftware is under no
obligation to (and expressly disclaims any such obligation to)
update or alter its forward-looking statements whether as a result
of new information, future events or otherwise.
ClickSoftware Contact
Melissa Banaszak
ClickSoftware
Melissa.banaszak@clicksoftware.com
(781) 272 5903 Ext:
2272
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Media Contact
Dan Carlson
617.969.9192
dcarlson@corporateink.com
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SOURCE ClickSoftware Technologies Ltd
Copyright . 12 PR Newswire