BURLINGTON, Massachusetts,
July 22, 2014 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of automated mobile workforce management and optimization
solutions for the service industry, announced today it has been
named a leader in the 2014 IDC MarketScape for Worldwide Utilities
Mobile Field Force Management.
According to the report, based on analysis and buyer perception,
ClickSoftware is
- The largest independent software vendor specialized in
automated mobile workforce management and service optimization
solutions.
- Strongly committed to delivering innovative components and
functionalities.
- Meeting the breadth and depth of utilities industry's business
needs. Product components have many outstanding capabilities, like
crew management, real-time monitoring tools with exceptions
handling and automated decision-making capabilities.
More than 75 utility companies from around the globe rely on
ClickSoftware to transform service delivery by automating critical
activities, and providing visibility into assets and field
resources.
Dr. Moshe Ben Bassat,
ClickSoftware's Founder and CEO, states, "We are very proud to be
named a leader in this important market sector of Utilities Mobile
Field Force Management. By its very nature a utility company is
required to invest substantial resources to comply with service
commitments to customers and regulators. ClickSoftware's proven
solutions enable a utility company to generate the maximum service
for the level of investment the company can afford to make without
risking its own financial viability. Organizations benefit from
ClickSoftware's experience and innovation to leverage artificial
intelligence, social and predictive apps, real-time mobility, and
capacity planning to ensure that workforce productivity is
optimized for the benefit of their customers."
The IDC MarketScape study provides utility companies
(electricity, gas, water, etc.) with insight into the current
capabilities and future strategies of mobile field force management
(MFFM) software vendors, guiding them in planning a new MFFM
implementation
Get notified. Sign up now to receive the IDC
MarketScape: Worldwide Utilities Mobile Field Force
Management Software, 2014 Vendor Assessment as soon as it's
available.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe,
Latin America and Asia Pacific. For more information, please
visit http://www.clicksoftware.com. Follow us on Twitter.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an
overview of the competitive fitness of IT, telecommunications, or
industry-specific suppliers in a given market. The research
methodology utilizes a rigorous scoring methodology based on both
qualitative and quantitative criteria that results in a single
graphical illustration of each vendor's position within a given
market. IDC MarketScape provides a clear framework in which the
product and service offerings, capabilities and strategies, and
current and future market success factors of IT,
telecommunications, or industry-specific vendors can be
meaningfully compared. The framework also provides technology
buyers with a transparent foundation to allow companies to
independently compare the strengths and weaknesses of current and
prospective vendors.
Source: IDC MarketScape: Worldwide Utilities Mobile Field
Force Management Software, 2014 Vendor Assessment (IDC Energy
Insights # EIOS04W, July 2014)
Safe Harbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits from using ClickSoftware's solutions.
Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or
performance to differ materially from those projected, including
those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2013 and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new
information, future events or otherwise.
Media Contact:
Kristin Amico
ClickSoftware
+1-781-272-5903 ext. 2364
kristin.amico@clicksoftware.com
SOURCE ClickSoftware Technologies Ltd