BURLINGTON, Massachusetts,
February 23, 2015 /PRNewswire/ --
As the enterprise moves to leverage wearables for efficiency,
safety and better customer service in the field, a short list of
apps that can meet those challenges are available today. One of
those apps is ClickSoftware's (NasdaqGS: CKSW) ShiftExpert, which
was named as a hot workplace app for 2015 by a representative from
Deloitte Digital in an interview with CNBC. The app enables
employees to instantly clock in and out of shifts and add data to
time sheets. Employees are also able to trade shifts, manage
vacations and view overtime, all from a smartwatch or mobile
device. And the smartwatch can even count the number of steps
during a shift.
[Watch the CNBC
newscast featuring Apps
for the Workplace 2015]
"Being the market leader in optimizing service operations, we
leveraged our decades of experience to create ShiftExpert in a way
that directly addresses today's challenges - from improving
customer experience, compliance and safety regulations to workforce
efficiencies," said Sassi Idan, VP
Products and Solutions at ClickSoftware. "Wearables are now playing
an integral part in our product development roadmap."
ShiftExpert enables users to:
- Use the app with the Samsung Gear 2 to clock in and out of work
or update timesheets right from the wrist. The watch sensors record
distance traveled per shift and summarizes info for daily
timesheet.
- Automate planning and execution of shifts for employees across
different departments.
- Control overtime costs and quickly react to exceptions.
- Increase employee satisfaction by incorporating employee
working preferences, shift trades and vacation requests into the
work plan.
- Maximize customer satisfaction by meeting service level targets
with well rested and skilled employees.
To learn more, watch the ShiftExpert video demo.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb business
performance to service sector organizations of all sizes. The
company is headquartered in the United
States and Israel, with
offices across Europe,
Latin America and Asia Pacific. For more information, please
visit http://www.clicksoftware.com. Follow us on Twitter. The
content of links mentioned in this press release do not form a part
thereof.
Safe Harbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding market trends of wearable apps and solutions, expected
benefits from using ClickSoftware's solutions, including increasing
employee and customer satisfaction, or that our solutions provide
organizations with end-to-end visibility and control of the entire
service management chain by optimizing forecasting, planning, shift
and task scheduling, mobility and real-time management of resource
and customer communication. Such "forward-looking statements"
involve known and unknown risks, uncertainties and other factors
that may cause actual results or performance to differ materially
from those projected, including those discussed in the "Risk
Factors" section and elsewhere in ClickSoftware's annual report on
Form 20-F for the year ended December 31,
2013 and in subsequent filings with the Securities and
Exchange Commission. Except as otherwise required by law,
ClickSoftware is under no obligation to (and expressly disclaims
any such obligation to) update or alter its forward-looking
statements whether as a result of new information, future events or
otherwise.
Media Contact:
Kristin Amico
ClickSoftware
Kristin.amico@clicksoftware.com
+1-781-272-5903
SOURCE ClickSoftware Technologies Ltd