US LEC Grows Customer Base, Maintains Industry-Leading Retention Rate
August 07 2006 - 10:00AM
PR Newswire (US)
Company increases business-class customers to more than 28,000
CHARLOTTE, N.C., Aug. 7 /PRNewswire-FirstCall/ -- US LEC Corp.
(NASDAQ:CLEC), a full-service provider of IP, data and voice
solutions to businesses and enterprise organizations throughout the
Eastern United States, today announced its business customer base
grew to 28,049 as of July 31, while continuing to keep its
industry-leading retention rate above 99 percent. "Customers find
our solutions-focused products, scalable, secure network, and
dedicated customer account teams critical factors in choosing and
staying with US LEC," said US LEC CEO Aaron Cowell. "We're proud
that our customer turnover, or churn, continues below one percent
and our acquisition rate of high-value large- and mid-sized
businesses continues to grow at a strong pace." US LEC's customer
base has grown over 13 percent since July 2005 and over 200 percent
since July 2002. Over the same four-year period, US LEC increased
its penetration of data products ten-fold from almost 2,000 to over
21,000 customers. Later this year, US LEC will complete the rollout
of its MPLS VPN product, offering advanced data networking across
its footprint. "US LEC continues to address our customers' needs
with the launch of advanced IP-based products and services that
improve productivity and efficiency," Cowell said. "Along with all
other US LEC business-class products and services, our IP solutions
are supported by our Lifetime 100% Customer Satisfaction
Guarantee." Last year marked an important point for US LEC's
product evolution as the company introduced more new IP-based
products and services to its markets than any year in the company's
history. In 2005, the company launched its advanced IP-based
data-networking product, MPLS VPN; Data Backup and Recovery; voice
messaging and mobility features for its VoIP-based Dynamic T(SM);
and Ethernet Local Loop transport service. About US LEC Based in
Charlotte, N.C., US LEC is a full service provider of IP, data and
voice solutions to medium and large businesses and enterprise
organizations throughout 16 Eastern states and the District of
Columbia. US LEC offers advanced, IP-based, data and voice services
such as MPLS VPN and Ethernet, as well as comprehensive Dynamic
T(SM) VoIP-enabled services and features. The company also offers
local and long distance services and data services such as frame
relay, Multi-Link Frame Relay and ATM. US LEC provides a broad
array of complementary services, including conferencing, data
backup and recovery, data center services and Web hosting, as well
as managed firewall and router services for advanced data
networking. US LEC also offers selected voice services in 27
additional states and provides enhanced data services, selected
Internet services and MegaPOP(R) (local dial-up Internet access for
ISPs) nationwide. For more information about US LEC, visit
http://www.uslec.com/. Except for the historical information
contained herein, this report contains forward-looking statements,
subject to uncertainties and risks, including the demand for US
LEC's services, the ability of the Company to introduce additional
products, the ability of the Company to successfully attract and
retain personnel, competition in existing and potential additional
markets, uncertainties regarding its dealings with ILECs and other
telecommunications carriers and facilities providers, regulatory
uncertainties, the possibility of adverse decisions related to
reciprocal compensation and access charges owing to the Company, as
well as the Company's ability to begin operations in additional
markets. These and other applicable risks are summarized in the
"Caution Regarding Forward-Looking Statements" and "Risk Factors"
sections and elsewhere in the Company's Annual Report on Form 10-K
for the period ended December 31, 2005, and in subsequent reports,
which are on file with the Securities and Exchange Commission. US
LEC is a registered service mark of US LEC Corp. US LEC and Design
(R) is a registered service mark and trademark of US LEC Corp.
StarNet(TM) and MegaPOP(R) are service marks of US LEC Corp. Media
Contact, Marisa Puthoff, Edelman Public Relations, 404-262-3000,
Corporate Contact, Brian Crenshaw, APR, US LEC, 704-319-1942,
Investor Contact, James Stawski, US LEC, 704-319-1189, DATASOURCE:
US LEC Corp. CONTACT: Media, Marisa Puthoff of Edelman Public
Relations, +1-404-262-3000, or ; or Corporate, Brian Crenshaw, APR,
+1-704-319-1942, or , or Investors, James Stawski, +1-704-319-1189,
or , both of US LEC Corp. Web site: http://www.uslec.com/
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