Docucorp International(R) (Nasdaq:DOCC), a leading provider of Customer Communication Management (CCM) solutions, announced today that it scored 14 percent higher than the industry average on Madison Advisors' Best Practices Analysis (BPA) Study of the company's ASP facility. Docucorp's score for its 2006 assessment is 81.2, compared to the industry average BPA score of 69.6. "Docucorp's ASP facility does an impressive job of meeting its customers' needs for high-volume, mission-critical transactional document production. One of Docucorp's key strengths is their strong adherence to documented standards and procedures for controlling and managing the production process," said Kemal Carr, president and principal analyst, Madison Advisors. "Docucorp compared favorably with Madison Advisors' benchmark BPA data in several areas, exceeding the overall average and achieving scores very close to the 'best practices' rating in some areas." Madison Advisors' BPA Study involves on-site reviews and data collection, capturing more than 700 data points related to criteria that impact the success of a document production facility. Docucorp's ASP facility received above-average or near best practices-level scores in the following areas: -- Architecture -- features meet or exceed industry infrastructure standards, including a load balancing system for work sharing and recovery -- Software -- expertise in developing software packages and systems that provide unique solutions to customers -- Functionality -- excellent business process support capabilities -- Service Level Agreements and Standards -- strong commitment to documenting and following standards and procedures -- Capacity Utilization -- capability to manage heavy printer work loads during peak periods, reaching 130 percent of normal volumes while maintaining a 60 percent utilization level during non-peak processing -- Quality Metrics -- achieved a 99 percent QA measurement based on documented customer issues -- Workflow -- continuous focus on the process and systems to remain current and implement incremental improvements -- Work Mix -- more diverse set of applications and services than many other external providers -- Business Continuance -- documented and well maintained business continuance plan -- Financials -- strong balance sheet, and positive cash flow and 12-month stock price -- Client -- various verticals and wide variety of applications supported Madison Advisors has conducted BPA Studies, which examine the best practices of captive or internal document service operations and for-profit service providers, for more than 70 Fortune 1000 organizations. To view Madison Advisors' BPA Study of Docucorp's Coppell, Texas, ASP facility in its entirety, visit www.docucorp.com. About Madison Advisors Madison Advisors, an advisory firm, exists to advance the print and electronic communications objectives of Fortune 1000 companies. The company's analysts provide advisory services for a range of content delivery strategies, particularly those addressing enterprise output technologies and customer communications. Through short-term, high-impact engagements (measurable in days or weeks, not months), Madison Advisors offers expertise and advisory services that directly help clients achieve hard and specific return on investment (ROI) related to their enterprise output goals and objectives. The company's analyst team has an extensive background in the enterprise output industry, enabling Madison Advisors to offer its clients unique, objective perspectives and unparalleled guidance for their print and electronic communications initiatives. For more information about Madison Advisors, visit the company's Web site at www.madison-advisors.com. About Docucorp Docucorp markets Customer Communication Management (CCM) solutions via a portfolio of information software, business process outsourcing and professional services, which enables companies to create, publish, manage and archive complex, high-volume, personalized information in-house or fully outsource to Docucorp. The company has an installed base of more than 1,300 customers, including some of the largest insurance, utility, financial services and health care organizations. Headquartered in Dallas, Docucorp has facilities in Atlanta, Silver Spring, Md., Bedford, N.H., and London, as well as an international presence in the Benelux, Switzerland, Central and Eastern Europe, Middle East and Africa regions. Certain information contained in this news release may include "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than historical facts, included herein are forward-looking statements. These statements involve risks and uncertainties, such as competition, technological developments, loss of significant customers and the other factors discussed in the Company's periodic reports filed with the Securities and Exchange Commission, that could cause the Company's actual results to differ materially from those expressed or implied by these forward-looking statements. Docucorp is a registered trademark of Docucorp International. (C) 2006 Docucorp International. All Rights Reserved. Company, organization and product names mentioned herein are trademarks or registered trademarks of their respective owners. Docucorp and its symbol are trademarks of Docucorp International.
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