Amdocs and U.S. Cellular Extend Partnership with Five Year Agreement
November 12 2019 - 4:05PM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, today announced that U.S.
Cellular (NYSE: USM), a leading wireless service provider in the
U.S., has deployed the Amdocs digital care and commerce experience
solution which was announced last year. Amdocs also announced U.S.
Cellular’s extension of existing services, including development,
testing and managed services, for five years. This builds on the
two-decade long relationship between the companies.
Amdocs’ open and dynamic portfolio will allow U.S. Cellular to
digitize the online and mobile application-based sales and ordering
experience, enhance the quality of the consumer experience with
greater automation, and better manage its digital marketing with
more data- and analytics-driven reports and analysis of campaigns.
Amdocs will also continue to provide development, testing, hosting
and operations, and maintenance services, delivering projects with
an agile approach, enabling U.S. Cellular to quickly add solutions
and capabilities in short iterative cycles.
“The extension of our long-standing relationship with Amdocs
demonstrates our continued trust and confidence in this alliance
and Amdocs’ long track record of successful delivery,” said Michael
S. Irizarry, executive vice president and chief technology officer
of U.S. Cellular. “To continue to differentiate the U.S. Cellular
brand experience, we require highly agile systems to deliver a
digital-first customer experience. We expect to quickly realize the
objectives of our digital journey with the rapid introduction of
innovative new solutions for our customers.”
“U.S. Cellular is a value-based, consumer-centric brand focused
on delivering a superior customer experience and being transparent
in its communication with customers,” said Gary Miles, chief
marketing officer at Amdocs. “Taking an agile approach to its
customer-first digital journey will enable U.S. Cellular to achieve
this while bringing greater choice to market faster and reducing
risk and costs.”
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About Amdocs
Amdocs is a leading software and services provider to
communications and media companies of all sizes, accelerating the
industry’s dynamic and continuous digital transformation. With a
rich set of innovative solutions, long-term business relationships
with 350 communications and media providers, and technology and
distribution ties to 600 content creators, Amdocs delivers business
improvements to drive growth. Amdocs and its 25,000 employees serve
customers in over 85 countries. Listed on the NASDAQ Global Select
Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more
information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2018 filed on December 10, 2018 and
our quarterly 6-K form furnished on February 19, May 28, August 19
and November 12, 2019.
About U.S. CellularU.S. Cellular is the
fifth-largest full-service wireless carrier in the United States,
providing national network coverage and industry-leading
innovations designed to elevate the customer experience. The
Chicago-based carrier is building a stronger network with the
latest 5G technology and offers a wide range of communication
services that enhance consumers’ lives, increase the
competitiveness of local businesses and improve the efficiency of
government operations. To learn more about U.S. Cellular, visit one
of its retail stores or www.uscellular.com. To get the latest news,
promos and videos, connect with U.S. Cellular on
Facebook.com/uscellular, Twitter.com/uscellular and
YouTube.com/uscellularcorp.
Media Contacts:
Linda HoriuchiAmdocs Public RelationsTel: +1-646-581-2568E-mail:
linda.horiuchi@amdocs.com
Chris BauerU.S. Cellular Media Relations Tel: +1-773-399-4265
E-mail: chris.bauer@uscellular.com
Amdocs
1390 Timberlake Manor ParkwayChesterfield, MO
63017USAwww.amdocs.com |
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t: +1-314-212-7000f: +1-314-212-7500 |
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