Vodafone Romania and Amdocs have Jointly Developed the Digital Experience Platform for Digitalizing the Retail Experience in ...
December 07 2020 - 6:00AM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, today announced that
Vodafone Romania and Amdocs partnered to jointly develop the
Digital Experience platform for digitalizing the retail experience.
This will give Vodafone Romania a 360-degree view of its customers
across a number of touch-points while integrating fixed and mobile
communication products into a converged retail product. The project
included moving several key components and capabilities into the
AWS cloud.
The project is a key milestone in Vodafone
Romania’s journey towards a technology communications company where
strong internal software engineering capabilities enabled a new
partnership model with Amdocs. Through the digital transformation
of its retail experience, Vodafone Romania can now better
understand its customers’ journeys by leveraging smart systems to
interact with its customers in a more focused, tailored and
effective way.
Catalin Buliga, Technology Director at Vodafone
Romania said: “In a digitally accelerated world, our internal
Software Engineering capability became key for our future. The
Digital Experience Layer we have jointly developed with Amdocs is
one example of overcoming the challenge of massive IT
transformations required for digitalization by adding a digital
layer on top of the existing BSS stack to quickly gain the benefits
of digitalization, for us and for our customers. This has quickly
transformed the way we interact with our customers. Amdocs is a
trusted and experienced long-term partner for Vodafone, and our
partnership in Romania has enabled us to deliver on our vision to
become a leader in customer experience.”
Anthony Goonetilleke, group president of Media,
Network and Technology at Amdocs said that, “Organizations that
focus on customer experience outperform the market by a significant
margin. With the ability to run Amdocs’ digital offerings over any
digital business systems, Vodafone Romania has digitized its
customer experience, which will help modernize and streamline its
retail channels, define the right service bundling and allow for
increased productivity. We’re proud to be accompanying Vodafone
Romania on its digital transformation journey.”
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About AmdocsAmdocs’ purpose is
to enrich lives and progress society, using creativity and
technology to build a better connected world. Amdocs and its 26,000
employees partner with the leading players in the communications
and media industry, enabling next-generation experiences in 85
countries. Our cloud-native, open and dynamic portfolio of digital
solutions, platforms and services brings greater choice, faster
time to market and flexibility, to better meet the evolving needs
of our customers as they drive growth, transform and take their
business to the cloud. Listed on the NASDAQ Global Select Market,
Amdocs had revenue of $4.2 billion in fiscal 2020. For more
information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking
Statement
This press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, the duration and severity of the COVID-19 pandemic, and
its impact on the global economy, Amdocs’ ability to grow in the
business markets that it serves, Amdocs’ ability to successfully
integrate acquired businesses including Openet, adverse effects of
market competition, rapid technological shifts that may render the
Company's products and services obsolete, potential loss of a major
customer, our ability to develop long-term relationships with our
customers, and risks associated with operating businesses in the
international market. Amdocs may elect to update these
forward-looking statements at some point in the future; however,
the Company specifically disclaims any obligation to do so. These
and other risks are discussed at greater length in Amdocs’ filings
with the Securities and Exchange Commission, including in our
Annual Report on Form 20-F for the fiscal year ended September 30,
2019 filed on December 16, 2019 and our Form 6-K furnished for the
first quarter of fiscal 2020 on February 18, 2020, the second
quarter of fiscal 2020 on May 18, 2020 and the third quarter of
fiscal 2020 on Aug. 17, 2020.
Media Contacts:
Nick BoultonAmdocs Public RelationsTel: +44 (0)7896 931
335E-mail: nicholas.boulton@amdocs.com
Paul CampbellBabel PR for AmdocsTel: +44 (0)20 7434 5552E-mail:
paul@babelpr.com
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