Amdocs Advances Analytics Solutions for 5G Monetization, Service Operations and User Experience in New CES21 Suite
June 23 2021 - 8:00AM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, today announced its newest
cloud-native suite, CES21, includes embedded and productized
analytics capabilities across the entire portfolio, from 5G network
functions (NWDAF), to service automation and monetization, and care
and commerce. These new intelligent analysis and automation
capabilities will enable service providers to better launch, manage
and monetize innovative new services in the new network era of 5G
and cloud, where the wider range of use cases and telemetry data,
and significant new operations complexity, are far beyond human
scale to manage.
The Amdocs NWDAF (network analytics data function) for 5G
supports a broad spectrum of analytics capabilities, ranging from
threshold-driven analytics to more sophisticated algorithm-based
analytics, including machine learning, regression algorithms, deep
learning and predictive modelling. It serves as a critical gateway
for 5G monetization through its network-aware interfaces and event
collection and processing mechanisms. Amdocs’ service and network
automation platform meanwhile supports intelligent intent-driven
closed-loop operations, understanding impacts and prioritizing
severity of issues, and proactively recommending and orchestrating
corrective actions.
“Service providers have generally acquired AI on a per-use-case
basis because it helps them realize the value of AI right away. But
since that approach also tends to silo AI’s benefits and lead to
fragmentation, they have increasingly been exploring centralized
data repositories that support targeted queries and self-service
creation and management,” said Andy Hicks, Principal Analyst at
GlobalData. “Amdocs’ implementation of AI across its CES suite
balances individual departments’ need for speed with the efficiency
of a unified AI platform.”
“Service providers around the world are continuously working to
make the experiences they deliver to customers more personalized
and contextual, while increasing efficiency through automation,”
said Anthony Goonetilleke, group president, Media, Network and
Technology, Amdocs. “Our cloud-native CES21 suite leverages the
latest in industry-leading AI/ML capabilities to provide new,
intelligent capabilities across a range of services, including
emerging 5G domains like NWDAF, to make it easier and quicker for
our customers to monetize new services, as well as drive efficiency
& agility into their operations.”
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About Amdocs
Amdocs’ purpose is to enrich lives and progress
society, using creativity and technology to build a better
connected world. Amdocs and its 27,000 employees partner with the
leading players in the communications and media industry, enabling
next-generation experiences in 85 countries. Our cloud-native, open
and dynamic portfolio of digital solutions, platforms and services
brings greater choice, faster time to market and flexibility, to
better meet the evolving needs of our customers as they drive
growth, transform and take their business to the cloud. Listed on
the NASDAQ Global Select Market, Amdocs had revenue of $4.2 billion
in fiscal 2020. For more information, visit Amdocs at
www.amdocs.com.
Amdocs’ Forward-Looking
Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in Amdocs’ filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2020 filed on December 14, 2020 and
our Form 6-K furnished for the first quarter of fiscal 2021 on
February 16, 2021 and for the second quarter of fiscal 2021 on May
24, 2021.
Media Contacts:
Jeff Barak
Amdocs Public Relations
Tel: +972 (0)52 645 3637
E-mail: Jeff.Barak@amdocs.com
Emily Holt
PAN Communications for Amdocs
E-mail: Amdocs@pancomm.com
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