Switchboard Announces New Vice President of Sales James Carrington Brings Broad Yellow Pages and Online Advertising Sales Experience to Switchboard Executive Team WESTBOROUGH, Mass., Dec. 3 /PRNewswire-FirstCall/ -- Switchboard Incorporated , a leading provider of local online advertising solutions and Internet-based yellow pages, today announced that James A. Carrington has joined the company to lead its sales organization, effective immediately. As Vice President of Sales, Carrington is responsible for overseeing Switchboard's direct and indirect sales channels and formulating sales strategies to advance Switchboard's position as a leader in local online advertising. "Jim has a proven track record of success and dynamic leadership with more than 15 years of experience selling both print and online yellow pages as well as other interactive advertising products," said Dean Polnerow, President and CEO of Switchboard Incorporated. "His combination of experience is a great asset to Switchboard and we look forward to his contribution to the continued growth of Switchboard's business." Prior to joining Switchboard, Carrington was the Vice President of Sales for Monster Worldwide (formerly TMP Worldwide) in New York, NY, leading major new business integration of Monstermoving and yellow pages sales. For more than 15 years Jim has demonstrated strong performance in the Monster organization, exceeding sales goals and consistently being tapped to help develop and execute on new growth strategies. "It is with much enthusiasm and confidence that I join Switchboard today," said Jim Carrington. "Switchboard is in a strong position to be a major provider of online local advertising solutions to businesses of all sizes. I look forward to growing Switchboard's revenues and merchant base with advertising products that deliver unique value in driving local business through online promotion." About Switchboard Incorporated Switchboard is a leading provider of local online advertising solutions for merchants and national advertisers, enabled by our innovative, consumer- oriented, online yellow and white pages directory technology. A pioneer of locally-oriented business searching, Switchboard.com and the sites of its many directory affiliates connect nearly 9 million unique, ready-to-buy consumers each month with the businesses that have what they need, driving local commerce through online innovation. Switchboard is headquartered in Westborough, MA. For more information, visit http://www.switchboard.com/. ePresence (NASDAQ:EPRE) owns approximately 51.1% of the outstanding shares of Switchboard. Forward-Looking Statements Statements used in this press release that relate to future plans, events, financial results or performance are based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: Switchboard may fail to achieve long-term growth and may fail to achieve improved operating results over the next several quarters. For a detailed discussion of these and other cautionary statements, please refer to Switchboard's filings with the Securities and Exchange Commission, including Switchboard's Annual Report on Form 10-K filed on March 28, 2003 and most recent Quarterly Report on Form 10-Q filed on November 14, 2003. Switchboard cautions readers to consider carefully the foregoing factors and other such factors. Further, Switchboard's forward-looking statements speak only as of the date on which such statements are made. Switchboard disclaims any intention or obligation to update any forward-looking statements as a result of developments occurring after the date of this press release. Contact: Elaine Haney Switchboard Incorporated Phone: 508-898-8116 Email: DATASOURCE: Switchboard Incorporated CONTACT: Elaine Haney of Switchboard Incorporated, +1-508-898-8116, Web site: http://www.switchboard.com/

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