Alcoa Recognized as World-Class Performer in IT and Finance by the Hackett Group
June 18 2008 - 9:30AM
Business Wire
Alcoa, Inc. (NYSE: AA) has been recognized as a world-class
performer in finance and IT by The Hackett Group, Inc. (NASDAQ:
HCKT) a global strategic advisory firm. Alcoa received its
World-Class Awards at Hackett�s 18th Annual Best Practices
Conference, �20/20 Vision: Are You on the Right Path to
World-Class?� held recently in Atlanta. The awards recognize
Alcoa�s status as a company demonstrating top quartile efficiency
and effectiveness in these two key Selling, General, &
Administrative (SG&A) functions, based on metrics captured
during Hackett benchmarks. Alcoa�s finance group was honored for
maintaining and improving its world-class performance. The group
first achieved world class status in 2004. Alcoa�s information
technology organization was awarded world class status for the
first time. Alcoa began participating in Hackett benchmarking
studies in 1995 and has continued to do so in three-year intervals
as part of its ongoing commitment to attaining higher value-added
services. �An initial step in planning for the future is having a
detailed understanding of our current state. The Hackett
benchmarking process is a value-based analysis, which focuses on
the value of a function as well as the cost,� said Alcoa Hackett
Project Leader Keith Skromme. According to Hackett President Wayne
Mincey, �Alcoa�s results are quite impressive. They�ve made a
commitment to continuous improvement, and with the help of our
benchmarking, advisory, and transformation services have reached
levels of performance in areas such as cost, productivity, quality,
and business value that few companies achieve. We�re happy to have
played a significant role in their journey to world-class
performance.� According to The Hackett Group�s Book of NumbersTM
research, world-class finance organizations spend less than half
what typical companies do on operations, and operate with less than
half the staff. At the same time, they spend 40% less time
collecting and compiling data and commensurately more time doing
analysis, see over 65% fewer errors on customer invoices, and have
a Days Sales Outstanding (DSO) rate that is nearly 50% shorter. In
IT, Hackett�s Book of Numbers research shows that world-class
companies see IT costs per end user that are almost precisely the
same as those at typical companies. But they spend 15% less on
labor, and allocate spending in other areas very differently. For
example, world-class IT organizations spend over 40% less on
application maintenance than typical companies, and over 25% more
on application development and implementation. Complexity reduction
is a key focus for world-class IT organizations, which operate with
over 60% fewer data centers and over 40% fewer applications per
1,000 end-users. Among Alcoa�s benchmark accomplishments in IT and
Finance are: common financial chart of accounts, eight hour close
of financial books, common IT platform, global consolidation of
data centers, process standardization across all functions, global
data warehouse to enhance information value, and global
standardization of internal metrics. �The transformation to world
class requires alignment, coordination, commitment, and the ability
to deliver results,� said Chief Information Officer of Alcoa Global
Business Services Kevin Horner, �The employees throughout Alcoa�s
Information Services organization showed phenomenal perseverance in
helping the company reach the highest level of competitive
performance. We now have a new baseline against which we not only
measure our progress but, more importantly, establish new goals.�
According to, Alcoa Executive Vice President and CFO Chuck McLane,
who sponsored the Hackett benchmarks, �It is important to
understand where we stack up in relation to our peers as well as
those companies classified as world-class, so we can better
recognize where gaps exist and seek new, fact-based approaches for
progressing. Alcoa�s finance and IT organizations worldwide have
distinguished themselves with their ability to chart a course that
supports Alcoa�s businesses strategies, and by staying flexible and
able to respond to shifts in demand and changes in the marketplace.
I�m extremely proud of this achievement.� About The Hackett Group
The Hackett Group, Inc. (NASDAQ: HCKT), a global strategic advisory
firm, is a leader in best practice advisory, benchmarking, and
transformation consulting services, including shared services,
offshoring and outsourcing advice. Utilizing best practices and
implementation insights from more than 4,000 benchmarking
engagements, executives use Hackett's empirically based approach to
quickly define and prioritize initiatives to enable world-class
performance. Through its REL brand, Hackett offers working capital
solutions focused on delivering significant cash flow improvements.
Through its Hackett Technology Solutions group, Hackett offers
business application consulting services that helps maximize
returns on IT investments. Hackett has worked with 2,700 major
corporations and government agencies, including 97% of the Dow
Jones Industrials, 73% of the Fortune 100, 73% of the DAX 30 and
45% of the FTSE 100. Founded in 1991, The Hackett Group was
acquired by Answerthink, which was renamed The Hackett Group in
2008. The Hackett Group has global offices in the United States,
Europe and India. More information on The Hackett Group is
available: by phone at (770) 225-7300; by e-mail at
info@thehackettgroup.com; or on the Web at www.thehackettgroup.com.
About Alcoa Alcoa is the world leader in the production and
management of primary aluminum, fabricated aluminum and alumina
combined, through its active and growing participation in all major
aspects of the industry. Alcoa serves the aerospace, automotive,
packaging, building and construction, commercial transportation and
industrial markets, bringing design, engineering, production and
other capabilities of Alcoa's businesses to customers. In addition
to aluminum products and components including flat-rolled products,
hard alloy extrusions, and forgings, Alcoa also markets Alcoa�
wheels, fastening systems, precision and investment castings, and
building systems. The Company has 97,000 employees in 34 countries
and has been named one of the top most sustainable corporations in
the world at the World Economic Forum in Davos, Switzerland. More
information can be found at www.alcoa.com. Book of Numbers is a
trademark of The Hackett Group.
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