HMS Releases New Version of Care Management Platform
June 07 2017 - 7:00AM
HMS Holdings Corp. today unveiled version 3.10 of EssetteSuite. The
care management platform helps risk-bearing healthcare
organizations identify, engage and better manage patient
populations toward improved financial and healthcare outcomes.
Editor’s note: The company will discuss these enhancements during
this week’s America’s Health Insurance Plans (AHIP) Institute &
Expo 2017 in Austin at HMS booth #613.
The new version streamlines dialogue with patients and
providers, and reduces costs for health plans and providers at
risk. Highlights:
- A more robust, easy-to-use customer service solution
- A dynamically enhanced provider portal
- Cloud-based, multi-tenant architecture that increases
flexibility
The updated customer service solution provides
unmatched capabilities that further empower clients to manage
member and provider communications in a single system. The solution
allows customer service representatives to respond more nimbly to
member and provider issues - such as answering inquiries, checking
the status of a claim, or authorizing a new ID card - all from one
system without having to maintain multiple logins and passwords.
With all communications placed at their fingertips in a single
workflow system, customer service representatives can easily meet
state and federal reporting requirements.
The new provider portal allows a care manager
to delegate tasks and notices directly to a provider. This helps
ensure that a patient receives the care outlined in their
individualized care plan in a timely manner. The result is quicker
intervention and better health outcomes. The portal can be
delivered as a stand-alone module and expands upon the additional
utilization management workflow to bring care and utilization
management together between the payer and provider.
The new version also offers full integration with McKesson’s
InterQual Connect product, allowing clients to load selected
guideline data directly from a provider’s electronic medical record
system.
EssetteSuite 3.10 extends the web-based platform to a
multi-tenant, cloud-based architecture, for increased flexibility
for clients. HMS continues to offer the most flexible deployment
models for clients by offering on-premises, single-tenant hosted
and multi-tenant software-as-a-service licensing models, further
positioning HMS as a partner focused on putting clients’ needs
first.
For more information about HMS EssetteSuite, visit
http://hms.com/essette-suite/.
About HMS
HMS delivers the broadest range of cost
containment solutions in the industry to improve financial and
health outcomes for organizations at risk. Using innovative
technology and powerful data analytics, we help clients reduce
costs, increase quality, and achieve regulatory compliance. As a
result of our services, clients save billions of dollars every year
and reach their performance goals. For more information,
visit www.hms.com or follow us on Twitter at
@HMSHealthcare.
Investor Contact:
Dennis Oakes
SVP, Investor Relations
dennis.oakes@hms.com
212-857-5786
Media Contact:
Francesca Marraro
VP, Marketing and Communications
fmarraro@hms.com
201-927-7055
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