Pep Boys Expands Capabilities to Serve Fast-Growing Fleets
April 11 2019 - 11:00AM
Business Wire
Enhanced offerings will include new
fleet-specific Pep Boys Mobile Crew vehicles to provide on-location
maintenance and repair
Icahn Automotive Group LLC (Icahn Automotive), an Icahn
Enterprises L.P. company, which owns and operates leading repair
and maintenance providers, today announced Pep Boys Fleet, a
program which puts a renewed focus on automotive service designed
to better meet the needs of today’s growing fleets. With a new
tagline, “Driving your business forward,” Pep Boys Fleet will
continue to be a preferred partner of large, national fleet
management companies and is better positioned to meet the needs of
the many small fleets emerging from the explosive growth of
transportation network companies and last mile delivery
services.
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A Pep Boys Fleet technician completing a
vehicle repair. (Photo: Business Wire)
Pep Boys Fleet is experienced to handle any size fleet,
providing inspections and warranty-backed repairs, both routine and
complex. Pep Boys Fleet service, including preventative maintenance
such as tires, brakes, batteries and suspension, is done through
the Pep Boys national network, which consists of more than 9,000
service bays in over 1,000 company-owned locations. Pep Boys Mobile
Crew, which launched in 2018 with state-of-art trailers, will now
expand to include smaller-format fleet vans that are fully equipped
with all the necessary supplies and staffed by trained technicians
to complete common fleet maintenance and repair needs
on-location.
“No matter the size of the fleet, our goal is always to decrease
the vehicle’s downtime, ultimately providing a more convenient,
flexible and personalized way of addressing repairs and vehicle
maintenance,” said Brian Kaner, president of service, Icahn
Automotive. “Pep Boys Fleet is the only service provider to be
backed by a national network and offer mobile maintenance and
repairs, as well as provide dedicated fleet team support and
solutions designed to both streamline the fleet manager’s role and
help an owner focus on the running the business and not the
fleet.”
Today 20% percent* of vehicles are sold to fleets, a number
that’s expected to shift as high as 40% over the next 20 years as
ride-sharing, ride-hailing and online retail continues to grow. As
one of the largest, most trusted and widely known aftermarket
automotive service providers, Pep Boys Fleet and the Company’s
trained and certified technicians can work on all makes and models.
Changes have been made to the service format in Pep Boys locations
to establish dedicated Pep Boys Fleet bays reserved exclusively to
expedite fleet jobs, and locations are also being updated to
include meeting rooms with amenities where fleet customers can
conduct business while their vehicle is undergoing maintenance.
Pep Boys Fleet provides customers with national, regional, local
and store-level support where customers receive a single
point-of-contact that gets to know them and their business. The Pep
Boys Fleet Team representative develops a customized service
program and pricing plan and remains engaged to help manage a
customer’s fleet business. Pep Boys Fleet also provides customers
with a universal fleet services credit card that allows fleet
managers to track and pay for vehicle repairs and preventive
service and earn rewards. All fleet customers can also take
advantage of a specialized online invoicing and payment system and
a 24/7 towing program to any Pep Boys location.
Pep Boys Fleet is an official tire, brake and preventative
maintenance supplier of Amazon’s Delivery Service Partners (DSP)
which provides negotiated pricing for Amazon DSP maintenance, along
with a pro rewards program, and fleet credit which owners can use
to cover unforeseen expenses. Later this year, Pep Boys plans to
launch a management technology solution to help small and mid-size
businesses better manage their fleet maintenance.
The launch of Pep Boys Fleet is a continuation of Icahn
Automotive’s investments in its service business and follows the
announcement of a comprehensive program to recruit and train
automotive service technicians to meet the demands of the industry,
which are being driven largely by the fleet customer. In addition
to launching new service formats such as Mobile Crew, the Company
continues expanding its footprint in key markets by acquiring both
franchised and owned service centers and remodeling existing Pep
Boys locations.
About Icahn Automotive
Icahn Automotive Group LLC (Icahn Automotive) was formed by its
parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and
operate businesses involved in aftermarket parts distribution and
service. Our businesses have a singular focus: provide premium
automotive parts and services at a great value. Icahn Automotive
today consists of Pep Boys® automotive aftermarket retail and
service chain, Auto Plus® automotive aftermarket parts distributor,
Precision Tune Auto Care® owned and franchised automotive service
centers, and AAMCO Total Auto Care franchised service centers. The
Company also is the licensor of Cottman Transmission and operates
under several local brands. The businesses of Icahn Automotive
total over 22,000 employees, over 2,000 company-owned and franchise
locations, and 25 distribution centers throughout the US, Canada,
and Puerto Rico. For more information, visit
IcahnAutomotive.com.
Caution Concerning Forward-Looking Statements
This release contains certain “forward-looking statements”
within the meaning of the Private Securities Litigation Reform Act
of 1995, many of which are beyond our ability to control or
predict. Forward-looking statements may be identified by words such
as “expects”, “anticipates”, “intends”, “plans”, “believes”,
“seeks”, “estimates”, “will” or words of similar meaning.
Forward-looking statements are not based on historical facts, but
rather on current expectations and projections about future events,
and are therefore subject to risks and uncertainties which could
cause actual results to differ materially from the future results
expressed or implied by the forward-looking statements. Such
statements are qualified in their entirety by the inherent risks
and uncertainties surrounding future expectations. We undertake no
obligation to publicly update or review any forward-looking
information, whether as a result of new information, future
developments or otherwise.
*Tire Business/Frost & Sullivan article
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version on businesswire.com: https://www.businesswire.com/news/home/20190411005575/en/
Media Contacts:Arianna Stefanoni SherlockIcahn
Automotive215-430-9142asherlock@icahnautomotive.com
Christine BowserPinnacle
Media330-688-3515chrissy@pinnmedia.com
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