Digital forensics and incident response
services are adopting a more proactive approach to countering
ongoing security threats, ISG Provider Lens™ report says
Enterprises in France are pursuing integrated cybersecurity
services to enhance confidence, improve visibility into the threat
landscape and avoid excessive investment in tools, according to a
new research report published today by Information Services Group
(ISG) (Nasdaq: III), a leading global technology research and
advisory firm.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for France finds customers of cybersecurity
services expect providers to consolidate the best cybersecurity
products into a single platform. Faced with a fragmented
cybersecurity landscape, companies are actively seeking to simplify
their approach to cybersecurity and reduce the number of security
vendors they work with, the ISG report says.
“Technical security services providers are developing
centralized platforms to manage and interlock various security
tools,” said Julien Escribe, partner and head of ISG SEMEA, based
in Paris. “This gives their customers a more holistic view of the
threats that may impact their business.”
One rapidly evolving approach to addressing cyberattacks is
digital forensics and incident response (DFIR), the ISG report
says. As the name suggests, DFIR combines forensics and incident
response to both preserve and analyze evidence while containing,
halting and preventing cyberattacks. Enterprises typically seek
digital forensics services to validate cyberattacks, understand
their impact, pinpoint their origins and compile evidence of their
occurrence.
Although they initially performed a primarily reactive role,
DFIR services have grown steadily more proactive, the ISG report
says. Proactive services include activities such as threat hunting,
vulnerability testing and security education. To bolster this
proactive approach, DFIR is increasingly leveraging advanced
technologies such as ML and AI, the report notes.
Because DFIR requires a diverse range of expertise and
experience from its team members, including both soft and technical
skills, some enterprises find it a challenge to staff their teams
with suitably qualified in-house professionals. As a result, many
organizations are opting for third-party DFIR services, ISG
says.
“The shift toward cloud adoption and remote work has underscored
the need for enterprises to guard against various threat actors,”
said Jan Erik Aase, partner and global leader, ISG Provider Lens
Research. “DFIR services can play a crucial role in contemporary
security strategies.”
The report also examines how enterprises in France are
implementing security earlier in the development process by
following the DevSecOps methodology.
For more insights into the cybersecurity challenges that
enterprises in France face, including escalating regulatory demands
and shortages in skilled personnel, along with ISG’s advice for
addressing them, see the ISG Provider Lens™ Focal Points briefing
here.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for France evaluates the capabilities of 110
providers across eight quadrants: Identity and Access Management,
Extended Detection and Response, Security Service Edge, Technical
Security Services, Strategic Security Services, Managed Security
Services – SOC (Large Accounts), Managed Security Services – SOC
(Midmarket) and Digital Forensics and Incident Response.
The report names Accenture, Eviden, IBM, Orange Cyberdefense,
Sopra Steria and Thales as Leaders in five quadrants each, while
Capgemini is named a Leader in four quadrants each. Deloitte and
HCLTech are named as Leaders in three quadrants each, while Advens,
Intrinsec, Microsoft, Palo Alto Networks, PwC and Wavestone are
named as Leaders in two quadrants each. BeyondTrust, Broadcom,
Cisco, CrowdStrike, EY, Forcepoint, Fortinet, IN Groupe, KPMG,
Netskope, NTT DATA, Okta, Ping Identity, SailPoint, SentinelOne,
TCS, Trend Micro, Versa Networks, WALLIX and Zscaler are named as
Leaders in one quadrant each.
In addition, Formind is named as a Rising Star — a company with
a “promising portfolio” and “high future potential” by ISG’s
definition — in two quadrants, while Airbus Protect, Amossys
(Almond), CyberArk, Skyhigh Security and Trellix are named as
Rising Stars in one quadrant each.
In the area of customer experience, Zensar Technologies is named
the global ISG CX Star Performer for 2024 among cybersecurity
solutions and services providers. Zensar earned the highest
customer satisfaction scores in ISG's Voice of the Customer survey,
part of the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
Customized versions of the report are available from Accenture,
Advens and IBM.
The 2024 ISG Provider Lens™ Cybersecurity - Solutions and
Services report for France is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of insights to help guide their
selection of appropriate sourcing partners, while ISG advisors use
the reports to validate their own market knowledge and make
recommendations to ISG's enterprise clients. The research currently
covers providers offering their services globally, across Europe,
as well as in the U.S., Canada, Mexico, Brazil, the U.K., France,
Benelux, Germany, Switzerland, the Nordics, Australia and
Singapore/Malaysia, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240910300821/en/
Press Contacts:
Lucy Hermann-Taylor, ISG +33 06 76 01 35 48
lucy.hermann-taylor@isg-one.com
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
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