Ubersmith Reports Subscription Management Progress in 2019
December 17 2019 - 8:00AM
Ubersmith, an INAP (NASDAQ: INAP) company and a global leader in
subscription business management software, today reported on
progress this year delivering innovation in product features while
adding new customers and investing more in partners.
“We’re proud to have released new value to customers and the
subscription management market through our version 4.4 and 4.5
releases while enhancing our customer onboarding, customer success,
and support services,” said Kurt Daniel, CEO of Ubersmith. “The
breadth and depth of Ubersmith’s offering positions us well as
organizations worldwide adopt more sophisticated recurring business
models and related infrastructure.”
Product Enhancements
In terms of product development, Ubersmith introduced a
QuickBooks Online accounting integration covering customers,
service plans, invoices, payments, refunds and credits. The data is
automatically kept up to date in QuickBooks when updates are made
in Ubersmith. In addition, tax rate information kept in Ubersmith
is exported to QuickBooks Online to facilitate reporting on tax
payments.
A new monthly recurring revenue (MRR) report provides more
detailed financial reporting metrics. This helps customers
understand the past, current and future growth of their
subscription-based businesses by displaying period‑over‑period
revenue, along with other key metrics such as new business,
expansion, contraction, churn, gross MRR, net MRR, and net
growth.
Numerous additional enhancements were made to Ubersmith’s
product throughout the year.
Premium Support
The company introduced a new Premium Support subscription
offering as a customer option, which adds to what is included in
the standard subscription regarding support.
Business Expansion
Customers formally announced in 2019 included:
- Avalo Networks, a rapidly-expanding communications services
company based in Knoxville, Tennessee, that streamlines its
operations and supports its growth using Ubersmith.
- OSNet, a supplier of internet and telecommunications services
based in Puerto Rico, that grew beyond its homegrown billing
software and switched to Ubersmith, and then expanded its usage
into financial reporting, forecasting and customer support.
- Voxtell, a phone service provider to small and mid-sized
businesses that is based in Orlando, Florida, which had a problem
with customer-related data spread across different systems and
consolidated that using Ubersmith.
Partnerships
Ubersmith has an expanding ecosystem of partners with
complementary technologies and services that companies anywhere in
the world can leverage. ModulesGarden was announced as a new
partner in 2019 to provide development and systems integration
services, as well as data migration services from other billing
systems to Ubersmith.
Simplified Pricing
The company introduced a new percentage of invoice pricing model
that received a strong positive reception from customers. It
includes unlimited user, customer, and device access usage to
enable customers to maximize their investment in Ubersmith.
About UbersmithUbersmith, an INAP (NASDAQ:
INAP) company, is a leader in subscription management software for
the cloud and beyond. Headquartered in New York, Ubersmith provides
billing, infrastructure and ticketing solutions that are open,
scalable and integrated. Organizations worldwide rely on Ubersmith
to better serve their customers and better run their businesses.
Ubersmith customers include Codero, DataBank, Endurance
International Group, GMO, Lumos, Namecheap, NS1, Sitey, T5, and
WOW. For more, please visit https://ubersmith.com.
Media Contact:
Glenn Rossman
Baker Communications Group, for Ubersmith
(914) 623-8354
ubersmith@bakercg.com
Internap (NASDAQ:INAP)
Historical Stock Chart
From Jul 2024 to Aug 2024
Internap (NASDAQ:INAP)
Historical Stock Chart
From Aug 2023 to Aug 2024