Kimball Electronics Wins Highest Overall Customer Ratings in Four Categories of CIRCUITS ASSEMBLY’S 2023 Service Excellence Awards
October 18 2023 - 9:15AM
Business Wire
Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving
the Highest Overall Customer Ratings in four categories of CIRCUITS
ASSEMBLY’S 2023 Service Excellence Awards: Dependability/Timely
Delivery, Technology, Value for the Price, and Manufacturing
Quality.
CIRCUITS ASSEMBLY, a leading industry publication covering the
mixed-technology electronics assembly marketplace, recognized
companies that received the highest customer service ratings, as
judged by their own customers. The awards were recently presented
during a ceremony at the Surface Mount Technology Association
(SMTA) International Conference on October 10th, 2023. The awards
are presented to outstanding Electronics Manufacturing Services
(EMS) providers, as well as to suppliers of electronics assembly
equipment, materials, and software.
The results, based solely on direct customer input, are an
indication of outstanding achievement in service excellence.
Customers of the participants rated EMS providers in seven service
categories: Manufacturing Quality, Dependability/Timely Delivery,
Responsiveness, Value for Price, Flexibility, Technology, and
Overall Satisfaction. Kimball Electronics was honored for achieving
the highest customer ratings in four service categories for EMS
companies with annual sales over $500 million.
Ric Phillips, Chief Executive Officer of Kimball Electronics,
stated, “I am very proud of our team’s consistent focus on building
long-term relationships with all our customers, whether they be new
customers or customers we’ve worked with for a decade or more.
Being recognized with Service Excellence Awards in four categories
is very gratifying. Our customers recognize they are working with a
great team, with a great culture, and a partner with a common set
of priorities. The hard work and dedication of our people have
allowed us to continuously improve and keep our promises to our
customers.”
“Thank you to our customers for choosing Kimball Electronics as
your partner of choice. Our commitment to outstanding customer
service has helped us build lasting relationships. Congratulations
to all our global team members for living our guiding principles
while consistently meeting or exceeding our customers’
expectations,” stated Kathy Thomson, Chief Commercial Officer of
Kimball Electronics.
Kimball Electronics has participated in the Service Excellence
Awards for the past ten consecutive years, winning awards for
excellence in multiple categories in 2015, 2016, 2017, and 2019.
Kimball Electronics won the award for Highest Overall Customer
Rating in 2014, 2018, 2020, and 2021. In 2022, Kimball Electronics
received awards in all seven award categories, including two newly
added categories. For 2023, Kimball Electronics received Highest
Overall Customer Ratings in four of the seven categories including:
Dependability/Timely Delivery, Technology, Value for the Price, and
Manufacturing Quality.
This is the 31st year CIRCUITS ASSEMBLY has sponsored the awards
program.
About Kimball Electronics, Inc.
Kimball Electronics is a multifaceted manufacturing solutions
provider of electronics and diversified contract manufacturing
services to customers around the world. From our operations in the
United States, China, India, Japan, Mexico, Poland, Romania,
Thailand, and Vietnam, our teams are proud to provide manufacturing
services for a variety of industries. Recognized for a reputation
of excellence, we are committed to a high-performance culture that
values personal and organizational commitment to quality,
reliability, value, speed, and ethical behavior. Kimball
Electronics, Inc. (Nasdaq: KE) is headquartered in Jasper,
Indiana.
To learn more about Kimball Electronics, visit:
www.kimballelectronics.com.
Lasting relationships. Global
success.
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version on businesswire.com: https://www.businesswire.com/news/home/20231018689393/en/
Mary Leah Siegel Senior Director, Brand Marketing 812.634.4000
kemarketing@kimballelectronics.com
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