Kintera Launches Revolutionary Social CRM System, Uniting Online and Offline Constituent Experiences; Kintera Sphere v8.0 Launc
April 03 2006 - 7:00AM
Business Wire
Kintera(R) Inc. (NASDAQ:KNTA) today launched Kintera Sphere(TM)
v8.0, introducing its new social CRM system. The system enables
organizations to drive all interactions based on comprehensive
knowledge of constituents and provides a single, interactive system
to manage relationships. Uniting constituents' online and offline
experiences into one database, Kintera's social CRM system provides
nonprofits and constituents with a total view of the constituent's
relationship with the organization. Built on Kintera Constituent
Relationship Management (CRM) and comprised of Donor Management,
Member Management, Prospect Management, Participant Management and
Volunteer Management solutions, the social CRM system provides
nonprofits with critical data needed to build relationships with
donors, members, prospects, participants and volunteers. Social CRM
uses meaningful communications to create a more powerful giving
experience, including enhanced trust, sense of belonging, instant
gratification, emotional release and sense of social impact. "Big
Brothers Big Sisters of America is excited to use Kintera's new
social CRM system to provide us with a holistic view of our
constituent relationships," said Robin Palley, vice president of
new business development for Big Brothers Big Sisters of America.
"In addition, the product provides an interactive platform for both
donors and our staff, enabling donors to become more active
participants in their relationship with our organization."
"Industry recognition of the software as a service delivery model
is increasing as adoption continues to grow," said Erin Traudt,
research analyst for software as a service at IDC. "Customers are
experiencing the benefits of the delivery model including easier
access to software functionality to run and manage their businesses
and realize organizational productivity improvements." Delivered
via the Kintera Sphere software as a service platform, Kintera CRM
is the foundation of the social CRM system and enables nonprofits
to centrally record and manage the most important aspects of their
relationships to provide constituents a better experience with
their organization. Organizations can build more complete
constituent profiles with extensive standard profiles, custom
fields and dynamic segmentation. Feature highlights of Kintera CRM
include: -- Financials -- Intuitive interface records all online
and offline purchases and gifts. Tracks individual gifts and
pledges, including giving periods, schedules and amounts. --
Interactions -- Centrally records constituents' online and offline
activities. Leverages virtual grouping of assigned constituent
records, facilitating control of each user's access to records. --
Relationships -- Identifies relationships among constituents in six
categories: Personal, Employment, Education, Affiliation,
Fundraising and Other. -- Addresses -- Tracks seasonal and
historical dates for addresses to build a complete view of
constituents' residency, and uses this information to ensure
effective communications delivery. Kintera Sphere v8.0 also
includes the newest social CRM solution, Kintera Donor Management,
which helps organizations manage relationships with donors, work
with greater oversight of donor activities and histories, and
execute financial development efforts. Kintera Donor Management is
built on the functionality of Kintera CRM and additional feature
highlights include: -- Gift Processing -- Manages a broad range of
gift types, including straight donations, pledges, recurring gifts,
split gifts, soft credits, gifts of stock, and gifts in kind. --
Development Campaign Manager -- Allows development staff to define
and manage campaigns, funds and appeals. Manages multiple campaign
types, including annual, capital and endowment campaigns. Assigns
prospects to development staff and manages opportunities. --
Letters and Acknowledgements -- Automates the creation and sending
of personalized thank you letters for gifts and pledges to ensure
donors are acknowledged promptly and consistently for their
donations. "The release of Kintera Sphere v8.0 revolutionizes the
way organizations and constituents interact," said Harry E. Gruber,
M.D., Kintera CEO. "By introducing our social CRM system, there is
finally a system that can capture two sides of the philanthropy
relationship in a way that is tailored to each person involved,
internally or externally." To learn more about Kintera CRM and
Donor Management solutions within social CRM, visit
www.kintera.com/crm. About Kintera, Inc. Kintera(R), Inc.
(NASDAQ:KNTA) provides an online solution to help nonprofit
organizations deliver The Giving Experience(TM) to donors --
including giving convenience, financial transparency, feedback
about the social impact of their gifts, and a sense of belonging
and appreciation. More than 15,000 accounts in the nonprofit,
government and corporate sectors use Kintera's "software as a
service" innovations, including the Friends Asking Friends(R)
fundraising program and Kintera Sphere(TM), an enterprise-grade
software platform that provides a secure, scaleable and reliable
system for social constituent relationship management (CRM),
enabling organizations to drive all interactions based on
comprehensive knowledge of constituents. Additionally, Kintera
FundWare(R) provides award-winning financial management software
developed for nonprofit organizations and governments. For more
information about Kintera's software and services, visit
www.kintera.com. Kintera, Kintera Sphere, Friends Asking Friends,
The Giving Experience, GivingFund, and FundWare are either
registered trademarks or trademarks of Kintera, Inc. in the U.S.
and/or other countries. Forward-Looking Statements In addition to
historical information, this press release contains forward-looking
statements (including, without limitation, express or implied
statements regarding the adoption of software solutions by
nonprofit organizations) that involve risks and uncertainties.
These forward-looking statements represent our estimates and
assumptions only as of the date hereof. These statements reflect
our current views with respect to future events and are based on
assumptions and subject to risks and uncertainties. These
statements involve known and unknown risks, uncertainties and other
factors which may cause our actual results, performance or
achievements to be materially different from any future results,
performances or achievements expressed or implied by the
forward-looking statements. These risks and uncertainties include,
without limitation: our limited operating history; our history of
losses; our dependence on increased acceptance by nonprofit
organizations of online fundraising; lengthy sales cycles for major
customers; our need to manage growth; risks associated with
accounting for and processing large amounts of donations; the
rapidly changing technologies and market demands; and other risks
identified in our filings with the Securities and Exchange
Commission. Given these uncertainties, you should not place undue
reliance on these forward-looking statements.
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