CareCloud Sees Momentum as the “New Healthcare Workforce” Drives Change in Hospital and Health System Operations
October 25 2021 - 9:15AM
CareCloud, Inc. (Nasdaq: MTBC) (Nasdaq: MTBCP), a leader in
healthcare technology solutions for medical practices and health
systems nationwide, has named three leaders to the executive team
of its medSR subsidiary and is dedicating resources to support the
changing and growing needs of hospital and health system clients in
a post-pandemic economy.
medSR, the wholly-owned subsidiary of CareCloud
that provides healthcare consulting and on-demand technical and
revenue cycle staffing services, has appointed three seasoned
executives to complete its senior leadership team. Dwight Garvin,
Chief Operating Officer; Pete Fagot, Chief Revenue Officer; and,
Heather Logan, Chief Administrative Officer will report to medSR
CEO, Jerry Howell.
This new leadership team will drive forward the
company’s strategic focus on providing end-to-end support of
staffing, technology, and services to help hospitals and health
systems build sustainable, successful businesses. The Company
recently announced that it had broken new ground with the
integration of consulting and on-demand revenue cycle management
staffing services. This integrated offering is gaining traction
with clients turning to CareCloud to extend their workforce and
integrate their EHR and RCM platforms to optimize performance.
These leadership and operational changes are timely as hospitals
and health systems strive to improve access to care and the patient
experience as they face an industry-wide workforce shortage and
increased pressure on revenue.
“As our clients look ahead to 2022, they face a
new workforce model, a reduced margin for error in revenue
management and mounting pressure to put their data to work to
improve access, engagement and outcomes,” said Jerry Howell, CEO of
medSR. “Given the complexity of these issues and the marketplace
challenges, it is imperative that clients are able to identify the
root causes impacting performance challenges and to augment their
existing staff and technology to address them.”
medSR is bringing its proven processes, domain
knowledge and ability to provide value for clients with varied and
evolving needs across their businesses at scale. Among these
services are project management, technology implementation,
application support, and workforce augmentation offered both
remotely and on-site.
“What we hear consistently from clients is that
they want to be able to maintain their focus on delivering an
excellent patient experience, whether that means implementing more
remote monitoring and virtual visits or using robotics to free up
staff from repetitive administrative tasks,” said Howell. “As we
help our clients recalibrate for 2022, our leadership team is
committed to bringing together the right combination of people,
processes and technology that they can use to maintain that
focus.”
About the new leaders
Dwight Garvin assumes the role of Chief
Operating Officer, having most recently served as SVP of
Professional Services at CareCloud. Dwight brings to this role more
than 25 years of experience leading healthcare technology
implementations and professional services and has worked for
companies such as athenahealth, Deloitte, and Cerner. Pete Fagot
serves as Chief Revenue Officer, transitioning from his role as SVP
of Operations for Santa Rosa Consulting and bringing decades of
experience in healthcare consulting and tech sales and operations.
Heather Logan assumes the role of Chief Administrative Officer
after more than a decade of experience leading human resources at
Santa Rosa Consulting and extensive experience in compensation and
organizational development. Dwight, Pete, and Heather report
directly to Jerry Howell, CEO of medSR.
About medSR
medSR, a wholly-owned subsidiary of CareCloud,
provides a complete portfolio of IT and Operational services, EHR
implementation, training, activation, optimization, support; and a
full range of revenue cycle consulting and managed services.
Through a deep and diversified team, medSR helps guide academic
institutions, health systems, community hospitals, and medical
practices through their entire technology transformation journey
from systems selection and end-user training to revenue cycle
optimization and beyond.
About CareCloud
CareCloud (Nasdaq: MTBC) (Nasdaq: MTBCP) brings
disciplined innovation to the business of healthcare. Our suite of
technology-enabled solutions helps clients increase financial and
operational performance, streamline clinical workflows and improve
the patient experience. More than 40,000 providers count on
CareCloud to help them improve patient care while reducing
administrative burdens and operating costs. Learn more about our
products and services including revenue cycle management (RCM),
practice management (PM), electronic health records (EHR), business
intelligence, telehealth and patient experience management (PXM)
at www.carecloud.com.
For additional information, please visit our website
at www.carecloud.com
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SOURCE CareCloud
Company Contact:Bill KornChief Financial
OfficerCareCloudbkorn@carecloud.com
Investor Contact:Matt Kreps, Managing
DirectorDarrow Associates Investor Relationsmkreps@darrowir.com
Media Inquiries:Kaitlyn ModeCorporate
Communications ManagerCareCloudkmode@carecloud.com
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