AberdeenGroup Salutes Micromuse Customer, a Leading Global Telecom Company, in Report on ''Security Best Practices''
August 31 2005 - 4:05PM
Business Wire
Netcool(R)/NeuSecure(TM) Customer Ranks Among Top Three Providers
to Institute "Security Best Practices" According to AberdeenGroup
Study Micromuse Inc. (Nasdaq: MUSE), the leading provider of
ultra-scalable, realtime business and service assurance software
today announced that AberdeenGroup has identified a Micromuse
customer - a prominent global telecommunications carrier and member
of the Fortune 500 - among the top three companies in its inaugural
"Security Best Practices" report. The AberdeenGroup report states,
"As one of the top-tier telecommunications companies, this
Micromuse customer has improved its performance results
dramatically, put in place an organizational structure to keep
pace, and now has the automation tools to improve security profiles
to come very close to self-defending networks, all due in large
part to its commitment to better manage data and knowledge." The
Micromuse customer highlighted in the AberdeenGroup study was
concurrently dealing with rapid technology change-outs and business
transformation challenges due to mergers and acquisitions, while
working to meet a wide range of regulatory issues. Taking an
aggressive avoidance and prevention stance, the company brought in
Micromuse's Netcool(R)/NeuSecure(TM) solution to automate the
monitoring, detection, and analysis of security incidents to
deliver an automated risk threshold system to enable it to manage
security events by exception, instead of becoming sidetracked by
every incident. According to the AberdeenGroup study, "The
automation of these functions has aided usability immensely; data
that was not previously available is now. Overcoming the
limitations of having people inspect and try to decipher audit
logs, the solution collects this information and more,
automatically correlates data from across the company's vast
networks operating around the world, and delivers an
easy-to-understand snapshot of what's out of band, what's out of
threshold, what poses a technical risk and to the business, and
where. Used for centralized event, technical and business risk
analysis, the system has enabled this company to significantly
improve its response to events and, more importantly, reduce the
number of outages." "We are excited that AberdeenGroup has
recognized one of our largest customers, who also happens to be
among the world's industry leaders, as a best-of-breed security
organization," said Tom McNeight, General Manager of the
Netcool/NeuSecure solution. "We'd like to think that our solution
played an integral role in the company's security successes, but
any best-of-breed program also requires strong security
practitioners with a big picture vision. The security team at this
telecommunications company is a perfect example." AberdeenGroup
researched more than 200 companies known to be operating at
best-in-class levels. Subsequent blind interviews were conducted
with more than 70 respondents to determine qualification status
based on performance results. These resulted in more than 50
additional in-depth interviews to cover detailed best practices. Of
the 50 sites that were interviewed in-depth, those profiled in this
report were selected based on their metrics, practices, and were
rank ordered by performance results. To view the complete
AberdeenGroup report, you can register at
http://www.aberdeen.com/summary/report/benchmark/RA_BPSecNetInf_JH.asp
About Netcool/NeuSecure Netcool/NeuSecure provides a centralized
security event monitoring and response platform for log
aggregation, event correlation, threat analysis, threat response
and forensic investigation of the enormous quantities of security
event data in heterogeneous enterprise, government and service
provider networks. It correlates log data files from disparate
machines such as firewalls, intrusion detection systems, computer
systems and routers and automatically analyzes this data to uncover
legitimate threats to the enterprise. Netcool/NeuSecure allows
security analysts to prioritize their investigations and focus on
the mission-critical task of responding to threats as they are
occurring, rather than after the damage is done. And with
Netcool/NeuSecure a security team can manage threats from early
detection to final resolution without ever leaving the intuitive,
Web-based console. About Micromuse Micromuse Inc. (Nasdaq: MUSE) is
the leading provider of ultra-scalable, realtime business and
service assurance software solutions. The Netcool(R) software suite
provides organizations with the assurance that their IT systems are
supporting and driving profits 24 hours a day. Unlike traditional
infrastructure management systems, Netcool solutions provide
realtime end-to-end visibility and accurate troubleshooting from a
business perspective. Such business intelligence allows
organizations to respond to problems quickly, streamline workflow
processes and improve business uptime. Micromuse customers include
BT, Cable & Wireless, Deutsche Telekom, EarthLink,
ITC^DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon.
Headquarters are located at 139 Townsend Street, San Francisco,
Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd.
All other trademarks and registered trademarks in this document are
the properties of their respective owners. Any statements contained
in this press release that do not describe historical facts may
constitute forward-looking statements as that term is defined in
the Private Securities Litigation Reform Act of 1995. Any
forward-looking statements contained herein are based on current
expectations, but are subject to a number of risks and
uncertainties. The factors that could cause actual future results
to differ materially from the forward-looking statements include
the following: fluctuations in customer demand, the Company's
ability to manage its growth (including the ability to hire
sufficient sales and technical personnel), the risks associated
with the expansion of the Company's distribution channels, the risk
of new product introductions and customer acceptance of new
products; the rapid technological change which characterizes the
Company's markets, the risks associated with competition, the risks
associated with international sales as the Company expands its
markets, and the ability of the Company to compete successfully in
the future, as well as other risks identified in the Company's
Securities and Exchange Commission Filings, including but not
limited to those appearing under the caption "Risk Factors" in the
Company's most recent Quarterly Reports on Form 10-Q and on Form
10-K on file with the Securities and Exchange Commission and
available on the Company's Web site.
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