NVDM Novadigm (MM)

Novadigm Customer 7-Eleven Wins InfoWorld 100 Award Radia(R) Optimizes Uptime of Revenue-Generating Software Services at a Fraction of the Cost MAHWAH, N.J., Nov. 19 /PRNewswire-FirstCall/ -- Novadigm(R), Inc. , a leading provider of adaptive software change and configuration management solutions, today announced that its customer 7-Eleven, Inc. has earned a prestigious InfoWorld 100 award from IDG's InfoWorld magazine. 7-Eleven was honored for its use of innovative technology to add business value with its Vcom(R) self-service financial services kiosks. "The InfoWorld 100 recognizes companies like 7-Eleven that made the best use of technology to enhance their businesses," stated Steve Fox, editor-in-chief of InfoWorld. "7-Eleven built innovative self-service financial services kiosks to meet critical technical and business objectives." Vcom(R) is 7-Eleven, Inc.'s initiative to provide consumers with a wide choice of self-service financial services, including check cashing, money transfers, and bill payment. Vcom -- short for "virtual commerce" -- is technologically and commercially unique. It uses a purpose-built and highly adaptable, multimedia kiosk as a proprietary platform for a panoply of financial and other services, which can be added, changed, and removed remotely over 7-Eleven's pre-existing store network. Essential to success of the Vcom concept was finding a cost-effective means to deploy and maintain software and multi-media advertising content on the Vcom devices quickly and reliably. The solution selected was Novadigm's Radia(R) Management Suite, which automates deployment and ongoing maintenance of software-based services according to policy, with self-healing capabilities that ensure systems availability without the high cost of manual update and repair. Software deployments can be fine-tuned according to store locations and other business policies, a critical factor for financial services when operations must vary according to state regulatory requirements. 7-Eleven also uses the Novadigm management solution to easily access diagnostic data (software logs) on the machines. "An important customer touchpoint, Vcom had to be available 24/7 to assure the program's success," said Keith Morrow, 7-Eleven's CIO and vice president of Information Systems. "7-Eleven leveraged its existing Novadigm solution already managing our in-store servers, to ensure rapid, reliable software changes-the life-blood of the innovative Vcom revenue model. Novadigm's solution fully automates our software management process. As a result, 7-Eleven optimizes uptime of revenue-generating Vcom services at a fraction of the cost typically required to maintain high systems availability." "We congratulate the 7-Eleven IT team for being honored as an InfoWorld Top 100 IT Visionary of 2003, and we're proud that our Radia software management solution plays a key role in this award-winning implementation," said George Kellar, vice president of marketing for Novadigm. "Our customers worldwide understand the importance of managing the software infrastructure to optimize security and stability of critical systems that support business needs. They are among the forward-thinking organizations that exemplify the best of IT today." Novadigm's Radia Management Suite is a comprehensive software management solution designed to help companies build adaptive software infrastructures that can respond in real-time to changing business needs. Unlike traditional software distribution tools, Radia offers automated change and configuration management according to policy, and provides continuous self-healing of managed systems to keep software in its desired state-secure, stable and up-to-date. The InfoWorld 100 awards are covered in detail in the November 10, 2003 issue of InfoWorld magazine and at http://www.infoworld.com/. About 7-Eleven, Inc. 7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Headquartered in Dallas, Texas, 7-Eleven, Inc. operates or franchises approximately 5,800 7-Eleven(R) stores in the United States and Canada and licenses more than 19,700 7-Eleven(R) stores in 16 other countries and U.S. territories throughout the world. During 2002, 7-Eleven(R) stores worldwide generated total sales of more than $33 billion. Find out more online at http://www.7-eleven.com/. About Novadigm Novadigm is a leading provider of software and content management solutions for enterprise and Internet computing environments that enable organizations to reduce software management costs, speed time-to-market, expand marketing channels and open new sources of revenue. Novadigm's suite of integrated products, based on the company's e-wrap(TM) technology, work seamlessly together as the only end-to-end solution that can efficiently, reliably and scalably deploy and manage the full range of today's software and content, personalized for a wide range of computing devices, across virtually any network. Novadigm customers -- Global 1000 business enterprises, software vendors and service providers around the world -- report software management savings of 80 percent or more, time-to-market improvements of 70 percent or more, and reliability typically greater than 99 percent. For more information on Novadigm, please visit http://www.novadigm.com/ or call 1-800-626-6682. About InfoWorld Media Group For 25 years, InfoWorld Media Group has provided cutting-edge coverage and evaluation of IT products and services for technology experts in senior management. Through integrated channels including print, online, events and demand generation, InfoWorld reaches the most influential senior-level information technologists -- those who drive their enterprises' strategies and technology purchases. Powered by a continued investment in an independent Test Center, InfoWorld analysts and editors provide both hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at http://www.infoworld.com/ . About IDG InfoWorld is a division of IDG, the world's leading technology media, research, and event company. IDG publishes more than 300 magazines and newspapers and offers online users the largest network of technology-specific sites around the world through IDG.net, which comprises more than 330 targeted Web sites in 80 countries. IDG is also a leading producer of 168 computer-related events worldwide, and IDG's research company, IDC, provides global market intelligence and advice through 51 offices in 43 countries worldwide. Company information is available at http://www.idg.com/ . NOTE: Novadigm, Enterprise Desktop Manager, Radia and e-wrap are either trademarks or registered trademarks of Novadigm, Inc. All other product, trademark, company or service names mentioned herein are the property of their respective owners. This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or anticipated results. All forward-looking statements included in this release are based upon information available to Novadigm as of the date of the release, and we assume no obligation to update any such forward-looking statement. Such forward-looking statements are subject to risks and uncertainties, which could cause actual results to differ materially from those anticipated. The matters discussed in this press release also involve risks and uncertainties described from time to time in Novadigm's filings with the Securities and Exchange Commission. In particular, see the Risk Factors described in the Company's Form 10-K for the fiscal year ended March 31, 2003 and Form 10-Q for the fiscal quarter ended September 30, 2003. DATASOURCE: Novadigm, Inc. CONTACT: Andrew Miller of Fleishman-Hillard San Francisco, +1-415-318-4166, or ; or investors, Kathy Price of Lippert/Heilshorn & Assoc., Inc., +1-212-838-3777, ext. 6621, or , for Novadigm; or Sumi Shohara of Novadigm, Inc., +1-510-547-5580, ext. 333, or fax, +1-510-547-5705 Web site: http://www.7-eleven.com/ Web site: http://www.infoworld.com/ Web site: http://www.novadigm.com/

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