Opsware Inc. (NASDAQ:OPSW), the leading provider of IT automation and utility computing software, today announced a technology alliance to integrate Opsware's industry leading Network Automation System (NAS) with BMC Software's Remedy(R) Action Request System (AR System(R)), a comprehensive, end-to-end solution for automating, managing and monitoring service management business processes. The combination represents the next generation of IT automation, enabling companies to reduce IT costs and complexity, and improve performance and asset utilization. The AR System provides the foundation for BMC Software's Remedy IT Service Management and Customer Service and Support application suites. The Opsware Network Automation System automatically tracks and regulates changes -- in real-time -- across routers, switches, firewalls, and load balancers to provide greater accountability and insight into network changes. The integrated solution allows network-critical events, detected in real-time by Opsware Network Automation System, to be passed to BMC Software's Remedy AR System. This solution provides customers with immediate visibility into events that can affect network availability, security, and policy enforcement while improving workflow by automatically generating trouble tickets. "BMC's selection of Opsware is a strong endorsement of the capabilities and performance of the Opsware Network Automation System," said Eric Johnson, vice president of engineering at Opsware Inc. "By successfully integrating with BMC Software's Action Request System, we are bringing customers one step closer to realizing a fully automated, on-demand environment and reduced IT operational costs through improved labor and equipment utilization." As customers use the Remedy Action Request System to automate, manage and monitor service management business processes, the Opsware Network Automation System becomes immediately aware of the status and automates the management of network devices, to make the necessary applications and services available on-demand. And unlike solutions from large systems vendors, the Opsware and Remedy solution requires no changes to an enterprise's IT infrastructure or applications. About Opsware Inc. (NASDAQ:OPSW) Opsware Inc. is the world's leading IT automation and utility computing software company. The growth of the Internet is driving a shift from client/server computing to Web architecture. With this shift comes an overwhelming proliferation of servers, networking devices and applications, creating massive complexity that makes an automated IT model a necessity. Opsware automates the complete IT lifecycle and delivers utility computing by enabling IT to automatically provision, patch, configure, secure, change, scale, audit, recover, consolidate, migrate, and reallocate servers, network devices and applications. Over 240 of the world's largest companies, outsourcers and government agencies use Opsware to deliver this new, automated model of IT. For more information on Opsware Inc., please visit our Web site at www.opsware.com. Opsware is a service mark and trademark of Opsware Inc. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.
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