Putnam Investments Becomes First Mutual Fund Company to Utilize Smart Phone Codes on Shareholder Statements
September 07 2011 - 8:50AM
Business Wire
Putnam Investments, long recognized for its commitment to
customer service excellence, today announced that it has become the
first mutual fund company to enable shareholders to access its Web
content simply by scanning a code on their quarterly statements
with a smart phone. The new codes were introduced in conjunction
with delivery of Putnam’s second-quarter 2011 statements to
shareholders whose advisors maintain their customer accounts on the
Putnam record-keeping system.
When shareholders use their smart phone to scan the code on the
front of their statements, it automatically takes them to key
sections of Putnam’s Web site, including its “Manager Insights”
section (https://www.putnam.com/insights), where they can obtain
access to expert commentary from Putnam’s investment professionals
on economic and market topics that potentially could affect their
mutual funds.
“Investors, like most Americans, increasingly rely on their
smart phones to access the information they need,” said Michael
Woodall, Head of Mutual Fund Shareholder Services, Putnam
Investments. “We are committed to enabling our shareholders to
access timely, relevant information through every means possible.
The new codes are another highly effective way for Putnam to stay
in close regular contact with its customers.”
By introducing this feature to shareholder statements, Putnam
has integrated the traditional paper version of shareholder
statements with highly contemporary Web tools and resources. This
feature helps shareholders augment the information in their
quarterly statements with content available at the Putnam Web
site.
This feature will seek to encourage shareholders to adopt
environmentally-friendly and cost-effective electronic delivery of
future quarterly statements, providing faster, more streamlined
access to their account information.
Putnam uses Microsoft Tag Reader that can be used on a number of
mobile devices, including iPhone, Android, Windows Phone 7, and
BlackBerry. Microsoft Tag Reader can be downloaded at
http://www.gettag.mobi/.
Putnam Investments has introduced advanced technologies for use
by fund shareholders, their financial advisors and other industry
stakeholders. The recently announced Putnam PriceCheck&SaveSM
iPhone application, for example, enables participants in 401(k)
plans to use their iPhone camera to scan the bar code of most sales
items to register price, comparison-shop across other retailers to
seek a lower cost, see the potential cost savings in terms of
future monthly income in retirement and immediately direct the
price differential into their 401(k) account.
Customer Service Track Record
Putnam has a deep and long-standing commitment to providing
excellent customer service to its shareholders. In January, the
firm was honored for the 21st consecutive year with a DALBAR
Service Award for providing industry leading service to
shareholders and financial professionals. The DALBAR Service Award
symbolizes the achievement of the highest tier of service to
customers within the financial services industry and is awarded
only to those firms that exceed industry norms in key service
areas.
About Putnam Investments
Founded in 1937, Putnam Investments is a leading global money
management firm with over 70 years of investment experience. The
firm was recently named one of the top 15 mutual fund families by
Lipper/Barron’s for the second consecutive year. At the end of July
2011, Putnam had $129 billion in assets under management, including
mutual fund assets of $66 billion and institutional assets of $63
billion. Putnam has offices in Boston, London, Frankfurt,
Amsterdam, Tokyo, Singapore and Sydney. For more information, visit
putnam.com.
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