BEIJING, June 28,
2023 /PRNewswire/ -- "I joined Quhuo as a
delivery rider in 2020 and have been working for three years now,
and joining Quhuo has been a great blessing for me." Zhang Xueqing expresses immense
gratitude for becoming a delivery rider for Quhuo
Limited (NASDAQ: QH) ("Quhuo" or the "Company"). As a
rider at the Red Pine Road station in Shanghai, Zhang Xueqing holds a distinctive
position, adding a unique element to the station.
Zhang Xueqing, who suffered hearing impairment due to a fever
and subsequent injections at the age of five, was diagnosed as a
hearing-impaired individual. Among the delivery team at the
station, there are also 24 deaf riders, comprising one-fourth of
the entire team.
However, one of the biggest challenges faced by deaf riders is
successfully delivering food orders to customers' hands. Firstly,
they are unable to effectively communicate with the customers
verbally. Secondly, even if the orders are delivered to the
designated locations, delays often occur when customers fail to
collect their meals or when there is no one available to answer the
phone. To address this issue, the Red Pine Road station of Quhuo in
Shanghai conducts morning meetings
and on-site training sessions, introducing a collaborative strategy
to over 80 riders, where healthy riders are encouraged to actively
assist their deaf colleagues in ensuring the smooth delivery of the
orders.
Wang Yufei, the station manager
of Quhuo's Red Pine Road station in Shanghai, has introduced a solution for
unforeseen circumstances faced by deaf riders. Deaf riders are
instructed to capture photos of the orders and share them, along
with the customer's contact number, in the work communication
group. Wang Yufei will then
collaborate with the backend capacity scheduling team to contact
the customer to ensure the successful delivery of the order by the
rider. In case any unresolved issues arise, the station will
dispatch healthy riders to provide assistance, thus ensuring timely
delivery of the orders to the customers' hands.
Through these mutual assistance measures and the personal
efforts of the deaf-mute riders, over twenty food delivery riders
have achieved self-development and demonstrated a spirit of
self-reliance and positive progress. Among them, Zhang Xueqing
stands out as an exemplary rider who has been working with Quhuo
for over three years, delivering an average of 60 orders per day,
with a monthly income exceeding RMB10,000. Another deaf-mute rider, Huang
Fengjun, has been a member of the team for a year and a half,
delivering approximately 50 orders per day, with a monthly income
ranging from RMB9,000 to RMB10,000.
Wang Yufei, with his humane
management and care, has been instrumental in supporting the
riders. This management approach has always been advocated and
implemented by Quhuo. In addition to the aforementioned measures,
Quhuo also provides professional skills training and quality living
support for the deaf-mute riders, addressing their challenges in
both work and life.
According to Wang Zhiqiang, the
city manager of Quhuo's instant delivery business, many deaf-mute
riders initially faced financial challenges when joining the team.
To ensure their peace of mind while working, the company took the
initiative to provide them with rental electric scooters, covering
the upfront cost, which would later be deducted from the riders'
salaries. Furthermore, the company provides employee dormitories
for deaf-mute riders to address their housing needs. The riders pay
approximately RMB700 to RMB800 per month for rent, and there are
instances where the company waives or reduces half of the rent for
the current month to support the deaf-mute riders.
Quhuo has been committed to providing care and support for its
disabled riders. In September of last year, Quhuo partnered with Xu
Fujin to launch a charity donation campaign focused on the
development of care for disabled individuals and the elderly. Lisa,
the Vice President of Quhuo, stated that Quhuo goes beyond offering
deaf-mute riders reliable job positions and stable income. The
Company creates a nurturing environment through various support
measures, including lifestyle services, safety guarantees, and
vocational training. These efforts aim to enhance their overall
quality of life and well-being.
Quhuo CEO Leslie YU expressed appreciation and recognition,
emphasizing, "We firmly believe that everyone should have equal
employment opportunities and a dignified work environment. Through
lifestyle services and skills training, we are dedicated to
creating an inclusive and sustainable work platform for deaf-mute
riders."
As an enterprise built upon the foundation of the vast labor
force, Quhuo firmly believes that inclusive employment practices
can have a positive impact on society as a whole. Therefore, Quhuo
will continue to devote itself to providing skill training, career
development support, and safety guarantees for deaf-mute riders,
ensuring that they can realize their personal and professional
value. Additionally, Quhuo will actively seek partnerships with
deaf-mute organizations and social groups to jointly promote
inclusive employment practices, making a contribution to the
creation of an inclusive and equitable society.
About Quhuo Limited
Quhuo Limited (NASDAQ: QH) ("Quhuo" or the "Company") is a
leading gig economy platform focusing on local life services in
China. Leveraging Quhuo+, its
proprietary technology infrastructure, Quhuo is dedicated to
empowering and linking workers and local life service providers and
providing end-to-end operation solutions for the life service
market. The Company currently provides multiple industry-tailored
operational solutions, primarily including on-demand delivery
solutions, mobility service solutions, housekeeping and
accommodation solutions, and other services, meeting the living
needs of hundreds of millions of families in the communities.
With the vision of promoting employment, stabilizing income and
empowering entrepreneurship, Quhuo explores multiple scenarios to
promote employment of workers, provides, among others, safety and
security and vocational training to protect workers, and helps
workers plan their career development paths to realize their
self-worth.
Safe Harbor Statements
This press release contains ''forward-looking statements''
within the meaning of Section 27A of the Securities Act of 1933, as
amended and Section 21E of the Securities Exchange Act of 1934, as
amended and the Private Securities Litigation Reform Act of 1995.
All statements other than statements of historical or current fact
included in this press release are forward-looking statements,
including but not limited to statements regarding Quhuo's business
development, financial outlook, beliefs and expectations.
Forward-looking statements include statements containing words such
as "expect," "anticipate," "believe," "project," "will" and similar
expressions intended to identify forward-looking statements. These
forward-looking statements are based on Quhuo's current
expectations and involve risks and uncertainties. Quhuo's actual
results and the timing of events could differ materially from those
anticipated in such forward-looking statements as a result of these
risks and uncertainties, which include, without limitation, risks
and uncertainties related to Quhuo's abilities to (1) manage its
growth and expand its operations, (2) address any or all of the
risks and challenges in the future in light of its limited
operating history and evolving business portfolios, (3) remain in
its competitive position in the on-demand food delivery market or
further diversify its solution offerings and customer portfolio,
(4) maintain relationships with major customers and to find
replacement customers on commercially desirable terms or in a
timely manner or at all, (5) maintain relationships with existing
industry customers or attract new customers, (6) attract, retain
and manage workers on its platform, and (7) maintain its market
shares in relation to competitors in existing markets and its
success in expansion into new markets, as well as the length and
severity of the recent COVID-19 outbreak and its impact on Quhuo's
business and industry. Other risks and uncertainties are included
under the caption "Risk Factors" and elsewhere in the Company's
filings with the Securities and Exchange Commission, including,
without limitation, the final prospectus related to the IPO filed
with the SEC on July 10, 2020 and the Company's latest
annual report on Form 20-F. You are cautioned not to place undue
reliance on these forward-looking statements, which speak only as
of the date of this press release. All forward-looking statements
are qualified in their entirety by this cautionary statement, and
Quhuo undertakes no obligation to revise or update any
forward-looking statements to reflect events or circumstances after
the date hereof.
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SOURCE Quhuo