More than 5,000 Wyndham hotels now on Sabre
SynXis Property Hub, nearly one year ahead of schedule
SOUTHLAKE, Texas, May 1, 2024
/PRNewswire/ -- Sabre Hospitality, a division of Sabre
Corporation (NASDAQ: SABR), a leading technology provider that
powers the global travel industry, today announced a multi-year
renewal with Wyndham Hotels & Resorts, following the hotel
franchisor's highly successful adoption of SynXis Property Hub,
Sabre Hospitality's property management system (PMS). With seamless
integration to SynXis Central Reservation System as a single source
of truth, SynXis Property Hub increases operational efficiency by
reducing the time to execute routine tasks and allows hoteliers to
access their property from anywhere through cloud-native
technology.
In a landmark achievement that showcases the decade-long
partnership between the two companies, Sabre and Wyndham teams
successfully migrated more than 5,000 Wyndham hotels to SynXis
Property Hub, including the transition of 550 in a single
record-breaking month, nearly one year ahead of schedule.
This early completion is complemented by the migration's
efficiency, which reduced the expected transition downtime for the
Wyndham properties by 34%, ensuring successful management of
day-to-day operations. This milestone not only highlights an
innovative leap, but also sets a new industry standard for
large-scale technology migrations.
"Completing this migration nearly a year ahead of schedule is a
testament to the power of innovation and collaboration," said
Scott Strickland, Chief Commercial
Officer (CCO) of Wyndham Hotels & Resorts. "Through our work
with Sabre, thousands of Wyndham hotels now benefit from
groundbreaking efficiencies, further enhancing their ability to
serve guests and deliver great experiences day-in and day-out."
Strickland highlighted some of the immediate benefits of this
migration for Wyndham properties and their daily operations. "For
instance, service desk interactions have decreased by 50% compared
to the legacy system after just 30 days of adoption. Additionally,
by equipping our housekeeping with mobile solutions, we've
increased clean room availability for guests by up to 15%. We've
also streamlined the reservation delivery and modification process
by integrating a single source of inventory that combines Channel
Reservations and Property Management Systems. This not only
improves guest experiences but also reduces IT support burdens," he
explained.
The extraordinary success of the project was made possible by
several strategic initiatives and the deep collaboration between
Sabre and Wyndham. Key initiatives included a major upgrade in
system infrastructure that expanded daily migration capacity from
15 to 35 properties. Additionally, the introduction of a new
process for discrepancy reporting eliminated the need for
preliminary dry runs, thereby speeding up the process and reducing
potential downtimes.
"This project was about much more than just technical migration;
it was about transforming the operational backbone of thousands of
hotel properties to better meet the needs of today's hospitality
market," said Gene Guhne, SVP &
Global Managing Director, Enterprise Sales at Sabre Hospitality.
"The scale of what we've achieved—in terms of both numbers and the
speed of implementation—sets a new benchmark for the industry."
About Sabre Corporation
Sabre Corporation is a leading software and technology company that
powers the global travel industry, serving a wide range of travel
companies including airlines, hoteliers, travel agencies and other
suppliers. The company provides retailing, distribution and
fulfilment solutions that help its customers operate more
efficiently, drive revenue and offer personalized traveller
experiences. Through its leading travel marketplace, Sabre connects
travel suppliers with buyers from around the globe. Headquartered
in Southlake, Texas, USA, Sabre
serves customers in more than 160 countries around the
world www.sabre.com.
About Wyndham Hotels and Resorts
Wyndham Hotels
& Resorts (NYSE: WH) is the world's largest hotel
franchising company by the number of properties, with approximately
9,200 hotels across over 95 countries on six
continents. Through its network of over 876,000 rooms
appealing to the everyday traveler, Wyndham commands a
leading presence in the economy and midscale segments
of the lodging industry. The Company operates a portfolio of
25 hotel brands, including Super 8®, Days Inn®,
Ramada®, Microtel®, La
Quinta®, Baymont®, Wingate®, AmericInn®,
Hawthorn®, Trademark Collection® and Wyndham®.
The Company's award-winning Wyndham Rewards® loyalty
program offers approximately 108 million enrolled members the
opportunity to redeem points at thousands of hotels, vacation club
resorts and vacation rentals globally. For more information,
visit wyndhamhotels.com.
SABR-F
Media Contacts
Kristin
Hays
Kristin.hays@sabre.com
Heidi
Castle
heidi.castle@sabre.com
Investor
Contact
Brian
Roberts
Brian.roberts@sabre.com
sabre.investorrelations@sabre.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/sabre-hospitality-renews-wyndham-following-accelerated-migration-302132812.html
SOURCE Sabre Corporation