Speciality Underwriters' Alliance Selects Guidewire ClaimCenter
March 07 2007 - 8:00AM
Business Wire
Specialty Underwriters� Alliance, Inc. (Nasdaq:SUAI) and its wholly
owned specialty property and casualty insurance company subsidiary
SUA Insurance Company (collectively �SUA�), and Guidewire
Software�, a leading provider of solutions to property and casualty
insurers, today announced that SUA has selected and begun
implementation of Guidewire�s industry leading ClaimCenter system.
Guidewire ClaimCenter will support the end-to-end claims process
for all of SUA�s lines of business, including workers�
compensation, general liability, and commercial automobile.
ClaimCenter will replace the company�s existing legacy claims
systems in a phased deployment over the next 8 to 13 months and
will ultimately process approximately 10,000 claims annually.
ClaimCenter will be used by SUA�s 20 person claims organization and
by the adjusting staffs of its Third Party Administrator (TPA)
claims adjusting partners. In order to simplify system maintenance,
ensure processing consistencies, and reduce staff training times
and costs, SUA has chosen to migrate from a best-of-breed
technology strategy, to an all-in-one system approach requiring
that new systems be Web-based; built using modern (Java or .NET)
technology, and employ a highly flexible Service Oriented
Architecture (SOA) design. Additionally, SUA sought to work with
technology vendors, like Guidewire, who had proven insurance domain
expertise. �SUA has, and wants to maintain, a small internal IT
shop,� said SUA�s chief information officer Barry Cordeiro. �So, it
was very important for us to work with a company that could assist
with the implementation. Guidewire was the clear choice; they not
only fully met the functional and technical requirements we have,
but their team has the industry expertise needed to make this
project a success.� Cordeiro added, �Implementation is underway and
we are very pleased with our progress to-date.� With ClaimCenter,
SUA�s claims department will gain a modern technology foundation
enabling SUA to streamline its claim adjusting processes and
deliver enhanced capabilities to its Partner Agents and TPAs �
which will result in improved claim services to policyholders.
ClaimCenter will enable SUA to: Streamline and reduce IT
maintenance efforts through implementation of a single claims
system, for all lines of business; Reduce the company�s IT
footprint and overall total cost of ownership by moving to a
Web-based system for internal staff and SUA partners; Shorten
training times and increase productivity through system driven
claims handling workflows; and Maintain claims adjusting excellence
and operational efficiencies amidst rapid corporate growth. �We are
excited about being able to process all claim functions - from FNOL
through settlement - for all lines of business, with Guidewire
ClaimCenter,� said Gary Ferguson, senior vice president, claims,
SUA. �Guidewire demonstrated a solid understanding of our industry
and SUA�s unique processing requirements. And, ClaimCenter is
providing us with the technology foundation we need to flexibly
respond to our business.� Guidewire ClaimCenter is a leading
end-to-end claims system for property and casualty insurance.
ClaimCenter�s flexible business rules enable claims organizations
to optimize and monitor the claim process. Claims executives can
define, enforce, and continually refine their preferred claim
handling practices. In addition, a modern technology architecture,
providing 100% Web client, and Web services interface enable lower
total cost of ownership in any environment. �SUA is a forward
thinking organization that clearly recognizes the potential
benefits that moving to a modern claims system offers their
organization, their partners, and ultimately, their policyholders,�
said Jeff Simpson, chairman and chief executive officer, Guidewire
Software. �We appreciate their selection of, and faith in,
Guidewire and our ClaimCenter solution and look forward to working
with them to achieve their objectives.� About Specialty
Underwriters� Alliance, Inc. Specialty Underwriters' Alliance, Inc.
(Nasdaq: SUAI), through its subsidiary SUA Insurance Company, is a
specialty property and casualty insurance company providing
commercial insurance products through exclusive wholesale Partner
Agents that serve niche groups of insured. These targeted customers
require highly specialized knowledge due to their unique risk
characteristics. Examples include tow trucks, professional employee
organizations, public entities, and contractors. SUA's innovative
approach provides products and claims handling, allowing the
Partner Agent to focus on distribution and customer relationships.
For more information, please visit www.suainsurance.com. About
Guidewire Software Guidewire Software is a leading provider of
technology solutions to property and casualty insurance and
workers� compensation insurers. Guidewire delivers proven software
to run core insurance operations, including billing, underwriting,
policy, and claim management. The Guidewire Insurance Suite�
consists of Guidewire ClaimCenter�, Guidewire PolicyCenter�, and
Guidewire BillingCenter�, which provide a modern, web-based
platform for all lines of business. Guidewire is headquartered in
San Mateo, California, USA, with offices in Toronto, London, Paris,
and Sydney. For more information, please visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter,
Guidewire PolicyCenter, and the Guidewire logo are registered
trademarks; Guidewire Insurance Suite and Guidewire BillingCenter
are trademarks of Guidewire Software, Inc.
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