Superior Consultant and Port Huron Hospital Reach Agreement On Seven-Year, Full-Service Information Technology Outsourcing Contr
June 17 2004 - 4:00PM
PR Newswire (US)
Superior Consultant and Port Huron Hospital Reach Agreement On
Seven-Year, Full-Service Information Technology Outsourcing
Contract Superior and Port Huron Hospital to Effect
Technology-Enabled Clinical Transformation SOUTHFIELD, Mich., June
17 /PRNewswire-FirstCall/ -- Superior Consultant Company
(NASDAQ:SUPC) and Port Huron Hospital (PHH), a member of Blue Water
Health Services, a Port Huron, Michigan-based health system, today
announced they have entered into a seven-year, full-scale
information technology outsourcing contract. The agreement, signed
today in Port Huron, becomes effective on July 1, 2004. Superior
will employ its extensive knowledge of healthcare applications and
procurement capability, along with its healthcare-specific IT
infrastructure to help Port Huron Hospital successfully transform
its clinical and financial operations. A major focus of the
partnership is to effect a comprehensive clinical business
transformation at Port Huron Hospital. Superior's clinical and
information technology professionals will implement best practice
clinical and business operation processes. The scope of the effort
will include procurement and implementation of advanced clinical
information systems, redesigning clinical business processes and
assisting PHH in its pursuit of the Baldrige Award for quality. "As
an independent health system serving Port Huron and surrounding
communities, we sought the best information technology avenue to
serve our patients, physicians and stakeholders while ensuring
careful stewardship of our resources," said Brian Connolly, Port
Huron Hospital's President and Chief Executive Officer. "By
partnering with Superior, we will expand our information
capabilities, and we look forward to improved performance. Other
Superior outsourcing clients have experienced improvement in
services, customer satisfaction and patient care." "Our future
depends upon strong information technology support based on an
understanding of the healthcare clinical and financial
environment," said Julee Thompson, Port Huron Hospital's Vice
President of Operations. "After an extensive due diligence process
and visits to Superior's outsourcing clients and technology
centers, we concluded that Superior brings a full-service,
independent, and healthcare-specific solution that is right for
Port Huron Hospital. We look forward to working with Superior's
experienced professionals as we embark on a comprehensive program
of information-supported clinical transformation." Thompson
continued: "We are pleased that Superior Consultant Company will be
Port Huron Hospital's IT Partner. Superior will provide us with a
'get it done' capability that we could not achieve with any other
approach." Port Huron Hospital will benefit from Superior's
industry-leading transformational expertise and investments and
state-of-the-art technology centers. For more than 20 years,
Superior has delivered healthcare-specific application
implementation, process change and integration. Superior's network
control center provides around-the-clock network management,
network monitoring and help desk services, which offer hospital
stakeholders an immediate resolution to the majority of their
computer-related issues. Port Huron Hospital's information
technology systems will fully migrate to the Superior Processing
Center, which will house the health system's computing assets in a
secure, power- and communication-redundant facility at a fraction
of the cost that could be obtained independently. Port Huron
Hospital will also benefit from its membership in a consortium
comprising all of Superior's full-scale outsourcing clients. This
specialized user group, organized and managed by Superior, gives
participating health systems the opportunity to share resources,
leverage purchasing power, share ideas and promote successes
regarding information technology in general and outsourcing in
particular. "We are pleased to welcome Port Huron Hospital as an
outsourcing client and new member of Superior's outsourcing
consortium," said Richard D. Helppie, Superior's Chief Executive
Officer. "We will leverage our extensive healthcare knowledge and
expertise to enhance the value of Port Huron Hospital's information
systems through the implementation of information technology
solutions. Our goals under this outsourcing agreement, which was
previously announced as a Letter of Intent, are to introduce
innovations from our deep experience and client work, deliver best
practice solutions, and perform in concert with the metrics and
benchmarks of our client." About Port Huron Hospital Port Huron
Hospital is a 186-bed not-for-profit hospital that provides a full
spectrum of inpatient and outpatient healthcare services to
residents in St. Clair and Sanilac Counties. Port Huron Hospital is
part of a larger system, Blue Water Health Services, which also
includes Port Huron Hospital Women's Wellness Place; the Wismer
Health Center; Port Huron Hospital Sport & Spine; Port Huron
Hospital Industrial Health; Port Huron Hospital Medical Equipment;
Port Huron Hospital Pharmacy Place; Port Huron Hospital Outpatient
Counseling; Marwood Nursing & Rehab; Port Huron Hospital
Foundation; and community health centers in Capac, Lexington,
Marysville and Yale. About Superior Consultant Holdings Corporation
Recipient of Frost & Sullivan's 2003 Best Bang for the Buck
Award for providing services and solutions with the highest ratio
of value to cost, Superior Consultant is a leading national
provider of transformational outsourcing, management and
information technology consulting services and solutions to the
healthcare industry. Superior specializes in Digital Business
Transformation(TM) services that enable clients to thrive in the
information-driven economy, and its outsourcing, management and
information technology consulting services and solutions help
clients plan and execute better business strategies and meet their
fiscal challenges while advancing clinical quality. Superior's best
practices outsourcing model includes a full range of flexible
business process and information technology solutions, including
data center services, 24/7/365 network monitoring and help desk
services, facility management, interim management, and application
outsourcing services. For 20 years, Superior has been recognized as
an innovative leader within the healthcare industry and has been
rewarded with full and partial outsourcing contracts, thousands of
engagements, approximately 170 interim management assignments, and
nearly 3,000 clients. For more information on Superior Consultant
Holdings Corporation simply dial 1-800-PRO-INFO and enter the
Company ticker: SUPC (a no-cost fax-on- demand service) or visit
the Company's Web site at http://www.superiorconsultant.com/ .
DATASOURCE: Superior Consultant Company CONTACT: Richard D.
Helppie, Chief Executive Officer, or Susan M. Synor, Executive Vice
President, of Superior Consultant Company, +1-248-386-8300 Web
site: http://www.superiorconsultant.com/
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