TRDO Intrado Inc. (MM)

Agreement Helps Enterprises with IP-based PBX network environments improve 9-1-1 call handling for their employees NEW YORK, Feb. 2 /PRNewswire/ -- XTEND Communications Corp., a provider of Computer Telephony Integration (CTI) and Public Safety Answering Point (PSAP) systems, today announced an agreement with Intrado Inc. (NASDAQ:TRDO), a global provider of integrated data and telecommunications solutions and leading provider of VoIP 9-1-1 services. Together the two organizations will break new ground by providing VoIP Enhanced 9-1-1 services to the enterprise market. Under terms of the agreement, XTEND Communications will market Intrado V9-1-1(R) for Enterprise to large businesses that operate and support their own VoIP-based telephone networks. The introduction of IP technology into the PBX environment enables large enterprises to support a host of new applications and capabilities, such as providing employees with the flexibility to work in remote locations, working in nomadic environments, or establishing branch locations that are networked with a main location for off-network calling. However, the technology also creates a challenge in terms of 9-1-1 services, as the exact location of the 9-1-1 caller can no longer be easily identified. This partnership solves this problem for remote users and directs 9-1-1 calls to the correct public safety answering point (PSAP). With the integration of Intrado V9-1-1(R) for Enterprise and XTEND's Enterprise Alert(TM), the solution removes the complexity of providing E9-1-1 in an IP-based environment. This allows employees who are remote and using an IP softphone to access their organization's private network the ability to gain critical E9-1-1 support, identifying the caller's actual location, not the location of the enterprise's PBX. "Until recently, we were able to provide only a limited level of 9-1-1 services that are required for the complex enterprise IP-PBX environments," said Bill Schwartz, President of XTEND Communications Corp. "By teaming up with Intrado, we can seamlessly deploy a superior 9-1-1 solution to our customers, enabling them to leverage the full value of their IP-based equipment." This comprehensive solution manages all aspects of 9-1-1 support from provisioning the caller's current location to successfully routing and delivering the call to the geographically appropriate PSAP assigned to handle the emergency. The location and call back number can be updated whether the caller is moving between locations, working remotely or tied to a specific remote location. "Intrado is pleased to work with XTEND Communications to bring a proven and cost effective E9-1-1 solution to enterprises," said Stephen Meer, Intrado co-founder and chief technology officer. "With this agreement, we can offer enterprises the tools to provide the highest level of quality and reliable emergency service to its employees." About XTEND Communications Corporation XTEND Communications provides sophisticated Computer Telephony Integration (CTI) solutions for highly specialized markets such as Healthcare, Hospitality, Public Safety, Education, Government and Corporate Markets. Our Enterprise Alert solution allows public safety answering point (PSAP) callbacks and directs emergency response personnel to the exact caller location. XTEND has extensive experience in helping clients comply with both state regulations and moral obligations for providing Enhanced 911. We are consultative subject matter experts who can implement a solution to protect all employees and visitors to your facility by delivering exact information on the location of a 9-1-1 victim caller from behind your organization's PBX. In addition, Enterprise Alert offers a variety of event notification methods for on-site security departments. Some of the largest users of this application have identified it clearly as the market leader in both product design and reliability, while others cite instances where lives were saved thanks to Enterprise Alert. For more information, please visit http://www.xtend.com/. About Intrado For more than two decades, telecommunications providers, public safety organizations and government agencies have turned to Intrado for their communications needs. Intrado provides the core of the nation's 9-1-1 network and delivers innovative solutions to communications service providers and public safety organizations, including complex data management, network transactions, wireless data services and notification services. The company's unparalleled industry knowledge and experience reduce the effort, cost and time associated with providing reliable information for 9-1-1, safety and mobility applications. Additional information on Intrado, its products and services, and past press releases can be found at the Company's Web site: http://www.intrado.com/. DATASOURCE: XTEND Communications Corporation CONTACT: Gerard Shallo, XTEND, Marketing Manager, +1-212-951-7612, Web site: http://www.xtend.com/ http://www.intrado.com/

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