DENVER,
Dec. 16,
2024 /PRNewswire/ -- TTEC Holdings, Inc.
(NASDAQ: TTEC), a leading global CX (customer
experience) technology and services innovator for AI-enhanced CX
with solutions from TTEC Engage and TTEC Digital,
today announced that TTEC Digital has been recognized as the Cisco
Reimagine Customer Experiences Partner of the Year – Americas.
"In collaboration with Cisco, TTEC Digital is
helping industry leaders in banking, healthcare, insurance,
government services, and more improve their customer experiences
with a strong mix of CX strategy and technology. We are honored to
be recognized by Cisco for our shared success and look forward to
continued partnership," said John
Wolf, global Cisco lead at TTEC Digital.
In FY24, TTEC Digital achieved significant
milestones with Cisco including a 44% year-over-year growth in
bookings. Cisco also recognized TTEC Digital for providing targeted
training and certifications, expanding into the Cisco commercial
space with a focus on Webex Enterprise Contact Center solutions,
and developing new services such as WxCC Jet and InteractionSync
for Cisco Webex Contact Center.
Announced at WebexOne, the Cisco Reimagine
Customer Experiences Partner of the Year award recognizes the
partner who has had the most success selling and implementing Webex
Contact Center solutions to help clients deliver best-in-class
customer experiences.
TTEC Digital has partnered with Cisco for more
than 20 years and was the first partner to take Cisco Contact
Center to the cloud. As a five-time Cisco partner of the year
winner, TTEC Digital has a strong track record of continuously
delivering innovation, leadership and best practices to clients in
conjunction with Cisco.
To learn more, visit
https://ttecdigital.com/partners/cisco.
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is
a leading global CX (customer experience) technology and services
innovator for AI-enabled digital CX solutions. Serving iconic and
disruptive brands, TTEC's outcome-based solutions span the entire
enterprise, touch every virtual interaction channel, and improve
each step of the customer journey. Leveraging next-gen digital
technology, the Company's TTEC Digital business designs,
builds, and operates omnichannel contact center technology, CRM, AI
and analytics solutions. The Company's TTEC Engage business
delivers AI-enhanced customer engagement, customer acquisition and
growth, tech support, back office, and fraud prevention
services. Founded in 1982, the Company's singular obsession with CX
excellence has earned it leading client, customer, and employee
satisfaction scores across the globe. The Company's employees
operate on six continents and bring technology and humanity
together to deliver happy customers and differentiated business
results. To learn more visit us
at https://www.ttec.com.
Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566
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SOURCE TTEC Holdings, Inc.
