US Airways Implements Flexible Travel Policy Due to Hurricane Conditions in Florida
August 12 2004 - 7:59PM
PR Newswire (US)
US Airways Implements Flexible Travel Policy Due to Hurricane
Conditions in Florida ARLINGTON, Va., Aug. 12 /PRNewswire/ -- US
Airways has implemented its flexible travel policy for customers
scheduled to fly to and from destinations affected by Hurricane
Charley. Customers with itineraries for travel to and from the
following destinations can make changes to their itineraries and US
Airways will waive the standard change fee and advance reservation
and ticketing requirements: * Montego Bay, Grand Cayman, Key West,
Fort Myers and Sarasota -- Aug. 11- 13, 2003; and * Tampa - Aug.
12-13, 2004. As a result of the hurricane conditions, US Airways
and US Airways Express have cancelled approximately 60 flights to
and from the Florida Gulf Coast tomorrow. For flights cancelled due
to these weather conditions, US Airways will provide the following
options to customers, at no extra cost: * Reschedule travel to
originate up to seven days later; * Re-accommodation on alternate
flights on US Airways, or on another airline if an alternative
flight does not depart within four hours; * Customers en route can
return to their origin and reschedule travel to originate up to
seven days later; or * Receive a refund for the full value of the
ticket. If US Airways continues to operate to the affected
destinations, customers can still make certain changes without
incurring the standard change fee, advance reservation or ticketing
requirements. Allowed changes include: * The entire itinerary can
be moved forward or delayed, up to seven days from the scheduled
origination date. The length of trips cannot be changed; or * The
full value of wholly unused tickets can be applied toward the
purchase of a ticket to an alternate destination, with travel to
originate within seven days of the scheduled origination date.
Customers traveling on certain fares -- such as some available from
third party ticket discounters, including, but not limited to,
discount travel Web sites -- may not have all elements of the
policy available to them. Customers ticketed by US Airways for
travel on airlines other than US Airways, US Airways Shuttle,
MidAtlantic Airways or US Airways Express must follow the rules of
the airline operating the service. Itinerary changes are subject to
booking code availability, and in certain cases, an additional
collection fee. Customers will be able to stand by for alternate
flights without incurring the standby fee if a satisfactory
alternate itinerary cannot be confirmed. For more information on US
Airways flight schedules and fares, contact US Airways online at
usairways.com. Details of allowed itinerary changes are available
on US Airways' Web site at usairways.com/travel/airport/index.htm.
DATASOURCE: US Airways CONTACT: Amy Kudwa of US Airways,
+1-703-872-5100 Web site: http://www.usairways.com/
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